Grand Hotel Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Downtown

Penthouse, 1 King Bed
Reception
Courtyard
Exterior
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Eerste Constantijn Huygensstraat 10A, Amsterdam, 1054 BR
  • Vondelpark
    8 min walk
  • Foodhallen
    9 min walk
  • Leidseplein
    9 min walk
  • Amsterdam (AMS-Schiphol)
    24 min drive

Room options

Standard Room

  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Double Bed with Sofa bed, Ground Floor

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room (Small)

  • 15 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

Luxury Penthouse, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Standard (Twin Room)

  • Sleeps 2
  • 2 Twin Beds

Penthouse, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 23 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hotel Downtown

Central hotel with a 24-hour front desk connected to the convention center in Amsterdam
Along with a snack bar/deli, this smoke-free hotel has self parking and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Grand Hotel Downtown offers 46 accommodations with minibars (stocked with some free items) and minibars. 42-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Grand Hotel Downtown. During your stay, you'll be connected to the convention center, and just a quick walk from Vondelpark. Free WiFi in public areas, a snack bar/deli, and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Foodhallen and Leidseplein
There's a snack bar/deli on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Grand Hotel Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

Arabic, Dutch, English, French, Hindi, Italian, Latvian, Norwegian, Russian, Slovak, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 40 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15.00 for adults and EUR 7.50 for children

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 29

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the total amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15.00 for adults and EUR 7.50 for children
  • Self parking fee: EUR 40 per night (in/out privileges)
  • Early check-in fee: EUR 29 (subject to availability)
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Grand Hotel Downtown.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Grand Downtown Amsterdam
Grand Hotel Downtown
Grand Hotel Downtown Amsterdam
Grand Downtown
Grand Hotel Downtown Hotel
Grand Hotel Downtown Amsterdam
Grand Hotel Downtown Hotel Amsterdam

Grand Hotel Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1005 reviews" "
Rating 8 - Good. 359 out of 1005 reviews" "
Rating 6 - Okay. 138 out of 1005 reviews" "
Rating 4 - Poor. 61 out of 1005 reviews" "
Rating 2 - Terrible. 34 out of 1005 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really the most amazing part of this hotel. We had some travel problems arise and they were so helpful! Also the room was large which allowed us to spread out. The bathroom was small and the lighting was poor. We were on the ground floor with a park outside the window so we didn’t want to open the curtains much. The room was not the room in the picture when we made the reservation… no balcony, no great view, not as new looking but we loved the location and the staff and had an enjoyable stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Afifa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were very accommodating and walking distance to Van Gogh museum
Stayed 1 night in Sep 2024

4/10 Poor

Matthew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was a highly rated hotel, but it was a lackluster experience. The walls were super thin and you could hear the neighbors on both sides, the room itself was dirty with cobwebs and dirt. Was expecting more based on the price and photos. Thankfully the location was in a great area with restaurants, transportation, and ease of walking places. Overall not an awful place, but I would ease on the side of caution if you are looking at this place for a stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Alfie

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room was dirty, I told the manager and was told I would get a refund if I checked out a day early as I wanted another hotel and to refund me for my parking but never received anything. They are avoiding my calls and messages. Very poor service and I got scammed out of my refund. Very disappointed
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room did not look like the picture and we were in the farthest corner, however it was clean and did suit our needs. We appreciated the staff at checkin & checkout was also good. The area outside, as with most of the city area was a bit dirty. It was convenient to Vondel Park and some of the attractions so we were happy to be in the area despite the street cleanliness.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Grand Hotel. The tram made the hotel so easy to access from anywhere in the city. The room was great and view from the penthouse was amazing! Staff were very accommodating and sorted out a cot etc for our baby. We’d love to be back!
Stayed 1 night in Aug 2024

10/10 Excellent

Trey

Stayed 3 nights in Jul 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rutaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Comfortable bed. Staff are amazing! Thanks
Stayed 1 night in Jul 2024

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience and a truly fantastic hotel. Worth every penny and we look forward to returning. It provided stunning views 😍 and great memories. It was a peaceful hotel and everything conviently located around it or a stroll away. Thank you for such a pleasant stay!
Stayed 3 nights in Jul 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel Close to canals and great restaurants Supermarket close and easy walking distance to many attractions
Stayed 3 nights in Jul 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
2 blocks to the nearest tram to go downtown. Safe neighborhood. Love the 6th floor rooftop balconies. The staff was very accommodating, and the air conditioner works all night long. Not my 1st time there, won't be my last.
Stayed 5 nights in Jul 2024

4/10 Poor

Christ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Vahid

Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Robbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a challenge!
Stayed 2 nights in May 2024

2/10 Terrible

Doron

Stayed 4 nights in May 2024

4/10 Poor

Kelley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced and disappointing. Don’t let the booking pictures fool you. This hotel is not any more than a 2/3 star. Very uncomfortable poorly made bed. Shower soaks the bathroom floor. Noisy and staff seem absolutely miserable. I would not recommend to anyone I like.
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive without being overbearing. Room was clean and well appointed with everything you'd expect. Location was just within walking distance to the centre but also well served by transport (trams) close to volder park, and small independent shops and restaurants
Stayed 2 nights in May 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Gilbert

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The room was dirty, hair, dirt, and trash still in the room. Water from the shower spills out everywhere.
Stayed 2 nights in May 2024