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DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf

Room, 1 Double Bed, Non Smoking (Water View)
Room, 1 Queen Bed, Non Smoking (Water View)
View from property
Point of interest
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Parking available

Explore the area

Map
NDSM-Plein 28, Amsterdam, 1033 WB
  • NDSM Werf
    ‪2 min walk‬
  • Royal Palace
    ‪11 min drive‬
  • Dam Square
    ‪12 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪31 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking (Water View)

Room, 1 Double Bed, Non Smoking (Water View)

Room, 1 Double Bed, Non Smoking (Water View)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Water view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Water View)

Room, 1 Queen Bed, Non Smoking (Water View)

Room, 1 Queen Bed, Non Smoking (Water View)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Non Smoking, No View

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking, No View

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Water View)

Superior Room, 1 Queen Bed, Non Smoking (Water View)

Superior Room, 1 Queen Bed, Non Smoking (Water View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Non Smoking, No View

In-room safe, individually furnished, desk, laptop workspace

Room, 1 Double Bed, Non Smoking, No View

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf

Riverfront Amsterdam hotel in Amsterdam North with a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf offers 88 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. LED televisions are featured in guestrooms. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf. During your stay, you're just a quick walk from NDSM Werf. Features include free WiFi in public areas and a free ferry terminal shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 9 minutes by car from ARTIS and 11 minutes from Heineken Experience
  • Free ferry terminal shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf. Parking is available for a fee.

This 3-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11 AM.
Restaurant Brooklyn - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11 AM on weekdays and 7 AM–11 AM on weekends: EUR 23.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Brooklyn

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Bike rentals
  • Bike parking

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch LED TV

Food and drink

  • Espresso maker
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per night
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23.50 per person
  • Self parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Brooklyn Amsterdam
Brooklyn Hotel Amsterdam
DoubleTree Hilton Hotel Amsterdam NDSM Wharf
DoubleTree Hilton Hotel NDSM Wharf
DoubleTree Hilton Amsterdam NDSM Wharf
DoubleTree Hilton NDSM Wharf
DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf Hotel
DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf Amsterdam

DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 982 reviews" "
Rating 8 - Good. 351 out of 982 reviews" "
Rating 6 - Okay. 83 out of 982 reviews" "
Rating 4 - Poor. 32 out of 982 reviews" "
Rating 2 - Terrible. 19 out of 982 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know where to start. Samuel at the front desk took a personal interest in our stay. He went beyond to accommodate our needs. The restaurant had the best burger in Amsterdam and the service there was exceptional as well. We have stayed at 5 star hotels and they could not match the kindness and competence of this staff. Thank you for all you did for us and for making our stay special. Bravo
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Schenectady

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean and updated hotel with friendly staff and quick service. The area around the hotel was a bit dirty and weird though.
Stayed 1 night in Sep 2024

4/10 Poor

Debbie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No room available when checking in
Upon checking in, we were told our room's air-conditioning was broken. We were traveling with 3 other couples, whose rooms were all unaffected. We were given to option of moving to another hotel 15 minutes away. This was not acceptable as we had reservations for the Ann Frank tour and would have missed it do to the time of arrival to the offered hotel, not to mention being separated from out group. After being told many times there was not room available, I was clearly very disappointed, it was then another employee gave us a room. I understand maintenance issues happen, but I believe a room was available, but was being reserved as it was an upgrade from the room I had booked. We were also told that rooms were overbooked.
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Stayed 5 nights in Sep 2024

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities
Close to amsterdam centreal
Stayed 2 nights in Aug 2024

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the free ferry ride to and from the hotel. The property is quite new and modern design although quite isolated. We had a room on the top floor, being summer it was very hot and the air con had to work very hard to cool our room down. The staff were reasonably helpful and breakfast was great. Overall it was a good stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Soumaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean, Clarksville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to park and stay. Clean, beautiful hotel and the ferry is the perfect way to get to Central Amsterdam!
Stayed 1 night in Jul 2024

10/10 Excellent

Mark, San Clemente

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. Particularly Amed (?) on the early morning shift. Thanks!
Stayed 4 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming and friendly throughout which was fantastic to see! Room i was in 808 was immaculate as expected and breakfast was also good. Would definitely recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Minoru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, perfect location. Away from all the hustle and bustle but just short free greet ride away.

10/10 Excellent

Lian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Overnight on business in the neighbourhood. Very comfortable room and and excellent breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel within easy reach to city sites
The room was a good size and rhe bathroom was roomy with quality towels (& facecloths...not commonly found in european hotels). One downside..the lighting was not great. Location was within a few minute walk to the ferry to the Centraal Station so most of the city sites were easily reached. Overall, a good stay
Stayed 4 nights in Oct 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent beside the ferry from central station... The room was spotless and very close to lift... The staff were excellent and friendly and obliging... Food was excellent.. Room was a little bit dark but I know that was going to be the case.
Stayed 4 nights in Oct 2023

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced small jail cell
Stayed two nights before a cruise in the smallest hotel room I have ever been in,the area around the hotel looks like a homeless camp. The windows of the hotel have metal mesh covering them looks like a prison. The rooms have a queen bed with just enough room to get around it and a small bathroom. Housekeeping forgot to clean our room so after a long day of site seeing we came back to a dirty room and no clean towels. The restaurant is way over priced even for a hotel restaurant (32 euros for a cheese burger and fries) . Don’t waste your money on this place
Stayed 2 nights in Oct 2023

8/10 Good

JAMES S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hilton. It is very convenient to the railway station just a short ferry ride, which we also enjoyed. It is located in an apartment residential area with a lot of commuters on the ferry every morning and evening. The facility has a nice breakfast buffet that we enjoyed several times. The staff in the Dining room were superb. There are several nice restaurants within walking distance along with some carry out places. There is a fantastic amount of street art around the area which we thoroughly enjoyed but some might feel concerned about it. We were also happy with the more reasonable price of this hotel, versus some of the others down by the rail station.
Stayed 4 nights in Jul 2023

10/10 Excellent

Mindi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, it was a great location, absolutely amazing spot. Great facilities & staff. The only minor issue we had was the limited air flow in the room. Being on the ground floor there was only 1 window with a very slim opening which didn’t allow much flow & air conditioning was far from the bed so it’s effectiveness was minimal in that area of the room. Other than that one issue, everything was fantastic, staff we very helpful, everything was clean & as expected of a Hilton standard.
Stayed 3 nights in Sep 2023

4/10 Poor

O

Liked: Cleanliness, property conditions & facilities, room comfort
No more Hilton Hotels for me
I was quite upset because they charged me 20 Euros for late check out. This is the first time I got charged this. When I asked the counter in the morning, I was not told of this charge. I have stayed in many hotels in my life, when I request for late check out, none have charged me. This is the only one. Probably the last time I will stay with Hilton
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunate experience
Death in the family and we couldn't get the stay refunded.
Stayed 1 night in Sep 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but NDSM is very out of the way feom Amsterdam centre. There is a ferry available but you need to time it correct otherwise you wait for it to arrive and then have the 15min sail. To quickly nip into Amsterdam for a look and some food already will take 1 hour for the travel. Last boat sail 11.30pm so your also on a curfew. Room has aircon but it does not fully turn off. Pressing the off button simply turn the temp off but not the fan and the window does not open. Ok for a business stay but if staying for leisure I would suggest booking in Amsterdam central.
Stayed 2 nights in Aug 2023

10/10 Excellent

Yavuz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir wahren sehr zufrieden mit der Hotel sehr saubere Zimmer große Bad vor allem die Fenster von der Decke bis Boden Panorama Ausblick. Ich werde jedem empfehlen. Auch die personal sind sehr freundlich.
Stayed 2 nights in Aug 2023

4/10 Poor

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great looking rooms. Poor sound insulation
Room walls are paper thin, could hear next rooms phone calls until 3.00 am!
Stayed 1 night in Aug 2023

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