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The Westin Zagreb

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Zagreb

Lobby
Meeting facility
Restaurant
Presidential Suite, 2 Bedrooms, City View | Living room
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Krsnjavoga 1, Zagreb, 10000
  • Croatian National Theatre
    8 min walk
  • Ray Grill & Club
    4 min walk
  • Zagreb West Station
    10 min walk
  • Zagreb (ZAG)
    26 min drive

Room options

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westin, Junior Suite, 1 Bedroom, Smoking

Westin, Junior Suite, 1 Bedroom, Smoking

Westin, Junior Suite, 1 Bedroom, Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | Living room

Presidential Suite, 2 Bedrooms, City View

  • 190 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking, City View

  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Sheraton Zagreb Hotel

Pool
Spa
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (1001)
The price is €157
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Sheraton Zagreb Hotel

About this property

The Westin Zagreb

Luxury Zagreb hotel in Donji Grad with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The Westin Zagreb's great location gets high marks from our customers. During your stay, you're just a quick walk from Mimara Museum. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a sauna, and Pilates classes
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Mimara Museum and 6 minutes by foot from Marulic Square
  • Cats and dogs welcome for a fee
The Westin Zagreb offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 17222 square feet (1600 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury The Westin Zagreb. For a fee, parking is available.

This 5-star Zagreb hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
The Westin Zagreb has a restaurant on site.
24-hour room service is available.

Languages

Croatian, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (17222 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 115
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 80
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 102-cm LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 883 reviews" "
Rating 8 - Good. 278 out of 883 reviews" "
Rating 6 - Okay. 101 out of 883 reviews" "
Rating 4 - Poor. 30 out of 883 reviews" "
Rating 2 - Terrible. 28 out of 883 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Elmer, Miami

Travelled with partner
Disliked: Amenities
Dated facility that requires more maintenance. There was a leak in the bathroom and curtains were very worn out.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gunther

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large suite with one and a half bathrooms, super comfortable bed. At dinner in the hotelI I eat the best fish and chip in my 61 years on this earth, how do you top that?
Stayed 1 night in Sep 2024

8/10 Good

Saurabh

Stayed 1 night in Sep 2024

6/10 Okay

Mikael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated hotel that is due for a facelift. Staff friendly and great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff throughout the hotel
Stayed 3 nights in Sep 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
This property was nice, typical Westin. They do offer a late check out all the way up to 1!! Very helpful. My only suggestion is to remind guests that they have a free breakfast option. I’m
Stayed 2 nights in Sep 2024

4/10 Poor

Seton

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet was gross. The bathroom had hair in the shower. The ceiling was leaking. The room was so dusty. The bed was horribly uncomfortable. There was a massive spider on our wall. We saw a cockroach at the hotel breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Loretta and Jon, Maitland

Stayed 2 nights in Aug 2024

10/10 Excellent

Talal, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and large parking area.
Stayed 1 night in Sep 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

HUIXUE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Shen-Yi

Stayed 1 night in Aug 2024

6/10 Okay

Christian

Liked: Staff & service
Disliked: Property conditions & facilities
Good central location but rooms require upgrades.
Stayed 1 night in Aug 2024

10/10 Excellent

Talal, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the uniqueness of Zagreb
Stayed 1 night in Aug 2024

10/10 Excellent

Dubravko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly personnel, and attention to details.
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay at the Westin Zagrib!
My stay was comfortable and amazing!
Stayed 5 nights in Aug 2024

10/10 Excellent

Canice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good location and really nice breakfast on top floor with great views. Room was large and very comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Irina, Concord

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Very good location and excellent breakfast. However property needs modernization. Old and damaged carpets, AC needs maintenance.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jon M, Maitland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff!
Stayed 2 nights in Aug 2024

4/10 Poor

Andrew

Disliked: Property conditions & facilities
An outdated hotel
The hotel was worn out. Needs a refresh. The TV on our room made an annoying constant clicking noise. We booked the room because of the pool and learned during check-in that it was closed. Unfortunately our room was non-refundable. On a positive note, they offered to pay for a cab so we could go to another hotel to use their pool, the air conditioning worked great in the room and they offered free bottled water.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 10 nights in Jun 2024

10/10 Excellent

Ma Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities are not so modern but well maintained. Airconditioning probably affected by the heatwave during our stay, with erratic cooling
Stayed 2 nights in Jun 2024

4/10 Poor

Ishan

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

8/10 Good

Lorelei

Staff were outstanding! Delivered the favorite ‘heavenly bed’
Stayed 2 nights in Jun 2024