The Westin New York at Times Square

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin New York at Times Square

Bar (on property)
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi
  • Gym

Explore the area

Map
270 W 43rd Street, New York, NY, 10036
  • Times Square
    ‪4 min walk‬
  • Broadway
    ‪5 min walk‬
  • Bryant Park
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking, River View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds (View)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, River View

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Grand Room, 1 King Bed, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (View)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Grand Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (View)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner (View)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin New York at Times Square

Luxury New York hotel in Manhattan with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at The Westin New York at Times Square. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Foundry Bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute walk from Times Square and 5 minutes by foot from Broadway
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 27 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square meters) and includes conference space. A 24-hour fitness center, a library, and gift shops/newsstands are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
Foundry Bar - This bar specializes in American cuisine and serves dinner only.
Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: USD 29-36 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Foundry Bar
  • Foundry Kitchen

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Shopping

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (27756 square feet)
  • Meeting rooms - 27

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 40.17 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2866 out of 4655 reviews" "
Rating 8 - Good. 1043 out of 4655 reviews" "
Rating 6 - Okay. 428 out of 4655 reviews" "
Rating 4 - Poor. 171 out of 4655 reviews" "
Rating 2 - Terrible. 147 out of 4655 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel when we visit NYC! The doormen are always so kind and helpful. I love having security there when we return at night. Everyone is always so wonderful accommodating, & pleasant. The rooms are immaculate! I have stayed here for my 6 trips so far. It is convenient to all the best restaurants and Broadway shows!
Stayed 3 nights in Jun 2024

8/10 Good

Jade

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. I only wish the rooms had a microwave and refrigerator in the rooms. Only down fall.
Stayed 1 night in Oct 2024

6/10 Okay

Brad

Liked: Cleanliness
Disliked: Staff & service
Made me pay for an upgrade and I was an elite member. Felt like a scam
Stayed 4 nights in Oct 2024

8/10 Good

jennifer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The property is very nice. The check-in was very slow and after a long day of traveling it made it frustrating that there were only 2 counter clerks checking in a long line of people.
Stayed 3 nights in Oct 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
I love Westin hotels and over the years have lot of good memories in them. The Westin at Time Square is in a great location. The room was spacious and staff were helpful. However, the room was not as clean as other Westin Hotels and the fridge was not working. House keeping should pay attention to these basic room cleaning and amenities.
Stayed 2 nights in Oct 2024

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the centre of everything and very accessible walking to all places for siteseeing
Stayed 4 nights in Oct 2024

8/10 Good

Stephen Campbell, Lake Worth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel on the edge of Times Square. Being on 8th and 43rd across from Port Authority can be a bit daunting, but nothing compared to the area 40 years ago. That aside, the staff and facility was genuinely wonderful. Prices in the Landry Bar and Restaurant are high... but it is NYC. Room service I woudnt suggest. A breakfast of scrambled eggs and orange juice arrived on time, but in a bag and poorly presented with plastic forks and no coffee included came to $51.00. But again... NYC. Above Average pricing for less than average quality. I grew up in Manhattan so I am familiar with standard fare. Great room though VERY Comfortable Bedding. Bathroom was great too. Just dont eat there if not ready to pay huge prices for mediocre quality Go across the street
Stayed 4 nights in Oct 2024

4/10 Poor

Darren

Stayed 3 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit
Stayed 3 nights in Oct 2024

2/10 Terrible

Mobashir

Disliked: Staff & service
Horrible customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Dievo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. East to get anywhere by subway
Stayed 4 nights in Oct 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Westin New York at Time Square was great! The concierge and bell hops greeted us at the door and took care of our luggage. We checked in and they brought our luggage to our room. The check in process was easy and straight forward. Our room was clean and spacious. There were four of us in our room. We had two double beds and it was perfect. I highly recommend the Westin at Time Square.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is king, but it's loud
The room was clean and comfortable. However it had a door to an adjoining room and we could hear everything from the next room (conversation, hair dryer etc). There's a lot of traffic in the area, so you can really hear all the cars and buses honking through the night. So might be good to bring some earplugs. Additionally, the room did not have a mini fridge which was inconvenient. All of the inconveniences are outweighed by the great location, and friendly and helpful staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Jessica

Travelled with family
I reserved a specific room with the intention of bringing my 80 year old mother and sister. Which means the room was reserved with intention. On arrival, I was advised the room I chose was not available. We were put in a lesser quality room with smaller beds and a filthy mini bar. I was initially told I would not be charged the more expensive room rate for that first night. And we were moved to the originally booked room for the remaining two nights. Upon check out I was advised the fault lay with Expedia not the Westin and thus there would be no correction to the cost of the room the first night.The Westin waived the “Destination fee” (another bogus way to hike costs and profit) and gave me two free breakfast and two drinks. I was advised Expedia does not guarantee rooms. The whole exchange felt shady and intended to pass costs to the traveler. It reminded me why I avoid this kind of travel. I will not use Expedia again. And I do not fully trust the Westin either.
Stayed 3 nights in Oct 2024

6/10 Okay

Steven, Whitehouse

Travelled with group
Disliked: Amenities
While checking in the $35 per day use it or lose it was not explained or mentioned.
Stayed 5 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean will recommend it
Stayed 3 nights in Oct 2024

10/10 Excellent

Zoe

Stayed 2 nights in Sep 2024

2/10 Terrible

Johnathon

Liked: Property conditions & facilities
Disliked: Staff & service
Check in employee who assisted with giving us our room key was extremely rude and was not accommodating at all. We had booked a 3 person room but only 1 bed was provided. Upon booking the trip the room accommodations strictly Mentioned a king bed pull out. When we asked about the pull out front desk said impossible and we were expected to pay for it. Needless to say the customer service was extremely unacceptable.
Stayed 3 nights in Oct 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Central location, nice on location bars & restaurants. But outdated rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

tanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a view of the empire state bldg. The staff was great, helpful and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024