6/10 Okay
Lauren
Travelled with family
1 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place but pool needs improvements
We very much enjoy our 4 day stay here with our young son - the sun loungers were comfortable, the food was good, the breakfasts were very good, the restaurant staff were lovely. But we had one major issue which was that the tiles on the steps of the pool are dangerously slippery, the first day we used it my husband slipped and broke a small bone in his wrist. We saw many other people slip on the pool steps while we were there, though the hotel management seemed quite indifferent to this. Some friends of ours had just gotten married near by, they came to visit for a day and similarly slipped in the pool. They are both architects and she is Greek, so she explained in Greek to one of the managers what they need to do to fix the issue. He didn't seem to believe her (he, like others, simply insisted that the tiles were intended for pools). I do hope they change their minds and take the feedback on board before someone gets seriously hurt.
We liked our sea view room a lot but it could benefit from a tea/coffee tray, which I would expect at a hotel advertised as 4 stars.
We also were looking forward to exploring the historic home which features prominently in their advertising and eating at the Italian restaurant situated there, but neither were open during our stay (in late June, which I would have thought was high season) which was another disappointment.
Alas, we did enjoy it enough that we said we'd plan another holiday there, but only if the pool were renovated first.
Lauren
Stayed 4 nights in Jun 2024
