Springhill Suites by Marriott Winston-Salem Hanes Mall

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Dates

December 2024

January 2025

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Indoor pool, open 8 AM to 10 PM, pool umbrellas

42-inch LCD TV with cable channels, TV, Netflix

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym

Pool

Breakfast included

Pet-friendly

24/7 front desk

Laundry

Explore the area

1015 Marriott Crossing Way, Winston-Salem, NC, 27103

Hanes Mall
3 min drive
Five Guys
2 min walk
Winston-Salem Transportation Center
9 min drive
Winston-Salem, NC (INT-Smith Reynolds)
14 min drive

Room options

Studio, 2 Queen Beds (Hearing Accessible)

Sleeps 5
2 Queen Beds

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Sleeps 5
2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

39 sq m
Sleeps 5
2 Queen Beds

Studio, 1 King Bed, Non Smoking

38 sq m
Sleeps 3
1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Sleeps 3
1 King Bed

Studio, 1 King Bed (Hearing Accessible)

Sleeps 3
1 King Bed

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Sleeps 3
1 King Bed

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Sleeps 5
2 Queen Beds

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with free breakfast, near Hanes Mall

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Housekeeping is available on request.

Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Springhill Suites by Marriott Winston-Salem Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Free breakfast, free WiFi in public areas, and free self parking are available.

Free full breakfast served daily
Free WiFi and wired Internet
Free self parking and RV/bus/truck parking
Take a swim in the indoor pool
Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
Just a 3-minute drive from Hanes Mall and 11 minutes from Wake Forest University
Cats and dogs welcome for a fee

Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area

Things to do

24-hour fitness centre
Indoor pool

Family friendly

Indoor pool
Laundry facilities
Microwave
Mini-fridge
Sofa bed

Conveniences

Lift
Front-desk safe
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities

Business services

24-hour business centre
Computer station
Meeting rooms

Outdoors

Pool umbrellas

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Lift
Grab bar in bath
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height plug sockets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Feather duvet
Down duvet
Egyptian cotton sheets
Heating
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Sofa bed

Bathroom

Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

42-inch LCD TV
TV channels
Netflix
Premium channels

Food and drink

Coffee/tea maker
Microwave
Mini fridge

Desk
Energy-saving switches
Free local calls
Free newspapers
Iron/ironing board
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75.00 per accommodation, per stay
Only dogs and cats are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 8 AM to 10 PM.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes

Springhill Suites Marriott Hanes Hotel

Springhill Suites Marriott Hanes Hotel Winston-Salem Mall

Springhill Suites Marriott Winston-Salem Hanes Mall

Springhill Suites Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites Marriott Hanes Mall Hotel

Springhill Suites Marriott Hanes Mall

Springhill Suites by Marriott Winston Salem Hanes Mall

Springhill Suites riott Hanes

Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Renee

Business traveller

20 Sept 2024

Liked: Staff & service

Adequate

The hotel lobby is very clean and smells wonderful. The staff was very nice and when I had an issue with a light it was fixed immediately. The room smelled musty and the air conditioning made it smell even worse. There was some mold-like stuff in the corners of the shower. The breakfast was more than enough for anyone and the area was kept super clean. A lot of choices from fruit to yogurt to cereal, oatmeal, eggs, sausage, breakfast sandwiches, waffles. Would I stay again? Maybe.

Stayed 2 nights in Sep 2024

10/10 Excellent

Sonya

17 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Ma Cristina Jennifer, Gastonia

14 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Megan

11 Sept 2024

Stayed 2 nights in Aug 2024

8/10 Good

Evelyn

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was very nice. We unfortunately had a child running around above our room, constantly. Called the front desk and it seemed to take a long time to stop, if in fact it did, as we had to go out.

Stayed 4 nights in Sep 2024

10/10 Excellent

Bryn

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Hans

30 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Ayoka

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with family, Business traveller

18 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Everything was very nice. The only thing - the refrigerator wasn't very cold.

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller

16 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room # 117: Lights did not work, large red stain on carpet, worn through furniture. Ground floor did not feel safe as there was a screw in the window track that was not fastened all the way. When requested alternative room on higher floor for safety front desk staff said “no,” that the cleaning staff was really slow, and we would have at least a two hour wait.

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We came for one night. The room was clean and the staff was very helpful.

Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

David

12 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Troy

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean

Stayed 8 nights in Aug 2024

10/10 Excellent

Hans

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed my stay

Stayed 1 night in Aug 2024

10/10 Excellent

Marsha

Travelled with family

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a very nice and clean place our families only complaint would be that the pool was smaller than expected for a Marriott and there was a no hot tub but great place!

Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

10/10 Excellent

Benjamin

6 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Rakisha

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Maria, Ponte Vedra Beach

Travelled with family

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast area was small and crowded

Stayed 1 night in Aug 2024

4/10 Poor

Truth

Travelled with family

29 Jul 2024

Liked: Amenities

I always request high floor so I do not have to deal with a lot of noise. Well, I was unable to stay on a high floor during my stay because my I arrived in my room (initially on the 3rd floor), I could tell the bedding had not been changed on one of the beds. I definitely was not going to have myself nor my child sleep on USED bedding. Vanessa, at the front tried to accommodate me by then sending me to a room on the first floor (which had an awful..funny smell) and the second floor. This room was better and the bedding and towels were clean. I really appreciate SpringHill having quiet hours from 10-6. Unfortunately, at 6:03, I fist stomping. How and why someone is continuously walking in a room for over an hour and a half IDK. I tried to rest especially since I had to work that afternoon but it was not happening. I know hotel staff can’t control the noise level however, this is exactly why I request rooms on the high floor. Maybe I would’ve been able to get some rest. I ended up checking out before 8:00, not being able to enjoy my full time and I don’t appreciate that AT ALL.

Stayed 1 night in Jul 2024