Hilton Garden Inn Winston-Salem/Hanes Mall

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Gym

Room service

Breakfast available

Pet-friendly

24/7 front desk

Explore the area

1325 Creekshire Way, Winston-Salem, NC, 27103

Hanes Mall
4 min drive
Novant Health Forsyth Medical Center
5 min drive
Wake Forest University Baptist Medical Center
8 min drive
Greensboro, NC (GSO-Piedmont Triad Intl.)
33 min drive

Room options

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Accessible

Sleeps 2
1 King Bed

Room, 1 King Bed

31 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds

31 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

31 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel with free parking, near Hanes Mall

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.

Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with MP3 docking stations and safes. Accommodations are furnished with unspecified sofa beds. Select Comfort beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Winston-Salem/Hanes Mall. During your stay, you'll be close to Hanes Mall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi in some public areas
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
WiFi for a fee
Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
Onsite recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean accommodations
Just a 4-minute drive from Hanes Mall and 5 minutes from Novant Health Forsyth Medical Center
Cats and dogs welcome for a fee

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Winston-Salem/Hanes Mall. Self parking is free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Great American Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: WiFi (surcharge), Free wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.95 for adults and USD 9.95 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

Great American Grill

Things to do

24-hour fitness centre

Family friendly

Free cots/infant beds
Laundry facilities
Microwave
Fridge
Snack bar/deli
Sofa bed
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Change of bedsheets (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

24-hour business centre
Computer station
Conference space
Meeting rooms - 3

Outdoors

Outdoor entertainment area
Outdoor furniture

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Comprehensive food waste policy
Comprehensive recycling policy
Fireplace in reception
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)
Hypo-allergenic bedding
Premium bedding
Select comfort bed
Sofa bed

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

42-inch LED TV
TV channels
MP3 dock
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Connecting rooms available
Desk
Energy-saving switches
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Recycling
Safe
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 12.95 for adults and USD 9.95 for children
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Hotel Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Winston-Salem Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hotel Hilton Garden Inn Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Hilton Garden Inn Winston Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

mark

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean. Little busy with construction

Stayed 2 nights in Jul 2024

8/10 Good

Nina

Travelled with family, Business traveller

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was centrally located to numerous shopping malls, restaurants, hospitals.Hotel was quiet, but don't plan on watching much tv. Very limited cable. Laundry facility was convenient. In hotel restaurant was a little pricey. But plenty of choices in the area . Overall would recommend.

Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

10 Aug 2024

Liked: Property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Travelled with partner

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Late night and early morning conversations from the guests in the room to our right was obnoxious, inconsiderate and inexcusable. We will likely never stay at a Hilton Garden Inn ever again.

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Manteo

Business traveller, Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room at a reasonable price

Stayed 2 nights in Jul 2024

6/10 Okay

Jonathan

28 Jul 2024

Had to check in 2hrs after check in time

Stayed 2 nights in Jul 2024

10/10 Excellent

VICTOR

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent and clean property. Staff was great. Only concern was the lack of parking.

Stayed 1 night in Jul 2024

10/10 Excellent

Philip

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Vince

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay

Stayed 1 night in Jul 2024

2/10 Terrible

Irene

Travelled with group

14 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I do not recommend this hotel

My experience at this hotel was a horrible.Very unprofessional staff and never had my room cleaned for all three nights. Even when l requested for my room to be cleaned it was never cleaned. When l was checking out l complained at the front desk and the receptionist was just staring at me without any apologies. The hotel should do better. I will definitely not recommend this hotel to anyone

Stayed 3 nights in Jul 2024

2/10 Terrible

Bishop Marc

13 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

John

12 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

2 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Travelled with partner

1 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Definitely looking forward to my family's next stay.

Stayed 2 nights in Jun 2024

10/10 Excellent

Vicki

Travelled with partner

30 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautifully remodeled since my last visit here several years ago! Will be my hotel of choice without a doubt when in the area!

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller

29 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Winston Salem Stay

The stay was great, the staff, food service and overall creature comfort was good

Stayed 5 nights in Jun 2024

10/10 Excellent

Jamie

Business traveller

28 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean!

Clean, quiet. Good location

Stayed 2 nights in Jun 2024

10/10 Excellent

Ronald

22 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Business traveller

21 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

18 Jun 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

3/5

Strange location, parking is not the safest environment. Room was nice and clean. Staff was not very helpful

Stayed 1 night in Jun 2024

6/10 Okay

Jamie

16 Jun 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Check-in was terrible, couldn’t do digital key, they had no idea of the cost, they held us at the counter for 15 mins while they figured it out. Fridge in the room was not plugged in…I guess that is because it doesn’t work. Good thing we had a cooler or we would have been screwed with my wife’s medications.

Stayed 1 night in Jun 2024

6/10 Okay

Gigi

9 Jun 2024

Liked: Cleanliness, room comfort

Great location!

Pros: Great Location: The hotel is situated in a prime location, which made it very convenient for our activities and exploring the area. Cons: Under Construction: Unfortunately, the property was undergoing construction during our stay. - Parking Issues: We encountered problems with parking. When we returned from our event, there were no available parking spots, which was frustrating. - No Late Check-Out: Additionally, we were disappointed to find out that late check-out was not an option, which disrupted our plans for the day. Overall, while the location is excellent, the construction, parking issues, and lack of late check-out were significant drawbacks.

Stayed 1 night in Jun 2024