Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

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Dates

January 2025

February 2025

Premium bedding, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Parking available

Pool

Pet-friendly

Gym

Laundry

Explore the area

1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103

Hanes Mall
8 min walk
Novant Health Forsyth Medical Center
3 min drive
Wake Forest University Baptist Medical Center
5 min drive
Greensboro, NC (GSO-Piedmont Triad Intl.)
32 min drive

Room options

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

29 sq m
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom (Hearing Accessible)

64 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

28 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

64 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

28 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

29 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed

28 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

17 Jan - 18 Jan

About this property

Suburban hotel with free breakfast and a fitness center

Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers 127 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Our customers tell us they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall. During your stay, you're just a quick walk from Hanes Mall. Free breakfast, free WiFi in public areas, and an outdoor pool are available.

Free buffet breakfast served daily
Free WiFi and wired Internet
Self parking available for a fee
Take a swim in the outdoor pool
Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
Onsite recreation includes a gym
8 minutes by foot from Hanes Mall and a 3-minute drive from Novant Health Medical Park Hospital
Cats and dogs welcome for a fee

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Winston-Salem hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking on site (surcharge)
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 6:00 AM–10:00 AM
Coffee/tea in a common area

Things to do

Fitness centre
Outdoor pool

Family friendly

Free cots/infant beds
Laundry facilities
Microwave
Outdoor pool
Pool gate
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

24-hour business centre
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height plug sockets in bathroom
Low-height view port in door
Transfer shower
Visual fire alarm
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Biodegradable coffee stirrers
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

55-inch smart TV
TV channels
Netflix
Premium channels
Streaming services

Food and drink

Coffee/tea maker
Microwave
Fridge

Connecting rooms available
Desk
Desk chair
Energy-saving switches
Free local calls
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 17:

Swimming pool

The property will be renovating from November 13 2024 to March 15 2025 (completion date subject to change). The following areas are affected:

Exterior
Hallway
Lobby

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 75 per accommodation (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall

Fairfield Inn Marriott Winston-Salem Hanes Mall

Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel

Fairfield Inn Marriott Hanes Mall Hotel

Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel

Fairfield Inn Marriott Winston-Salem Hanes Mall

Fairfield Inn Marriott Hanes Mall Hotel

Fairfield Inn Marriott Hanes Mall

Fairfield Inn Suites by Marriott Winston Salem Hanes Mall

Fairfield Marriott Hanes Mall

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Bryan

Business traveller

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jun 2024

8/10 Good

DONNIE

Business traveller

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have stayed here a few times and have never had any problems. The staff are friendly and the room is always just as it should be.

Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay. Staff is excellent.

Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with group

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were very friendly and the facility was very clean and comfortable.

Stayed 1 night in Aug 2024

10/10 Excellent

Gregory, Courtice

Travelled with partner

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, modern, and comfortable beds. Friendly staff, decent breakfast included. A very good value.

Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Travelled with family

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great, nice room, great staff, food was not great

Stayed 1 night in Aug 2024

6/10 Okay

Laurie

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of service and noise

We arranged to have our room cleaned on a particular day and when we returned the room had not been touched. Also, the noise from the traffic at night made sleep impossible. The breakfast was adequate.

Stayed 3 nights in Aug 2024

10/10 Excellent

Jermaine

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything about our stay! Also, a special thanks to Reme for allowing my family and I to check in early!

Stayed 2 nights in Aug 2024

10/10 Excellent

Erika

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

great staff and good area

Stayed 7 nights in Aug 2024

6/10 Okay

Victoria

Travelled with family

19 Aug 2024

I liked the comfortable bed I didn’t like that my room was only cleaned twice for the four days and three nights that I was there. My tv didn’t work the entire time that I was there. I couldn’t use the phone to call the receptionist, it’s like they blocked my line. They couldn’t give me a fair accommodation.

Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the larger bath towels!!

Stayed 6 nights in Aug 2024

8/10 Good

Kenneth

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I stay at this vocation quite often. It’s always clean and well kept!

Stayed 2 nights in Aug 2024

10/10 Excellent

Gerlin

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was clean and ready upon our arrival. Checking in and checking out was unremarkable. We enjoyed our stay at the hotel

Stayed 3 nights in Aug 2024

10/10 Excellent

Denise

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff and cleanliness.

Stayed 1 night in Aug 2024

8/10 Good

Jennie

Travelled with partner

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

There was only a desk chair in the room - no comfortable seating. This made it impossible for 2 people to sit without being on the bed.

Stayed 2 nights in Aug 2024

6/10 Okay

steven

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Decent hotel in decent area, across from Haynes Mall, but it is an older hotel with some issues. Our first room had tv issues, our second room had a ceiling leak and the water pressure was awful weak. Beds are ok but not as comfortable as i like. Breakfast is good, has eggs, bacon , sausage, and more. I wont be staying again but it was decently clean, and friendly employees.

Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

5 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Beth

3 Aug 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

8/10 Good

Kandy

Travelled with group

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I wasn’t impressed with the person at check in. If it hadn’t been for her, I would have given it five stars. The room had a big bathroom counter, nice fluffy towels, and I used the body wash rather than my own. The toiletries were very nice. The bed was comfortable and the room had a refrigerator, microwave, and a k cup type coffee maker. The breakfast had many choices including scrambled eggs, pork and turkey sausage. I enjoyed the check out. The clerk at the desk, Rene was so pleasant. I would definitely give him five stars. When you stay, look for Reme, he is very friendly and willing to help.

Stayed 1 night in Jul 2024