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Best Western Plus University Inn

3.5 star property

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Photo gallery for Best Western Plus University Inn

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Seasonal outdoor pool
Terrace/patio
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
3050 University Pkwy, Winston-Salem, NC, 27105-4230
  • Wake Forest University
    ‪6 min walk‬
  • Lawrence Joel Veterans Memorial Coliseum
    ‪7 min walk‬
  • Truist Field
    ‪12 min walk‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus University Inn

Hotel with free breakfast, a short walk to Wake Forest University
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Weekly housekeeping is available.
Best Western Plus University Inn offers 194 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Best Western Plus University Inn. During your stay, you're just a quick walk from Wake Forest University. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 1-minute drive from Wake Forest University and 10 minutes from Hanes Mall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus University Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Plus University Inn. Free self parking is available.

This Winston-Salem hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.
On Site Bar/Lounge - This bar serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • On Site Bar/Lounge

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 25 per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 26 and close September 05.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ramada Plaza Hotel Winston Salem North
Plus University Winston Salem
Best Western Plus University Inn Hotel
Best Western Plus University Inn Winston-Salem
Best Western Plus University Inn Hotel Winston-Salem

Best Western Plus University Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 355 out of 1011 reviews
Rating 8 - Good. 285 out of 1011 reviews
Rating 6 - Okay. 164 out of 1011 reviews
Rating 4 - Poor. 107 out of 1011 reviews
Rating 2 - Terrible. 100 out of 1011 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man at front desk was fantastic!
Stayed 1 night in Nov 2024

6/10 Okay

Emily

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down rooms
Wasn’t as gross as some of the other reviews but it definitely wasn’t clean. Sticky and litter in the drawers; dust caked in the exhaust fan; old bathroom fixtures that were kind of gross. Staff was lovely; breakfast was relatively edible; beds were comfortable; looked a lot closer to campus than it was - had hoped to walk but it was not walking distance. Photos were definitely deceiving as was the “completely renovated” description.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheryl and the Best Western Staff Rock!!
Awesome experience! The staff (especially Cheryl!!) were welcoming and so so patient as we worked through a booking snafu with Expedia. Expedia and hotels.com had terrible customer service but Cheryl really saved the day to make sure we were taken care of
Stayed 1 night in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok besides the beds are very uncomfortable and so are the pillows. Otherwise it was good
Stayed 3 nights in Nov 2024

10/10 Excellent

Zoe

Stayed 1 night in Nov 2024

10/10 Excellent

Joan

Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Wasn’t comfortable I didn’t stay overnight
So, from the road the building looked old and When I was driving up I said to myself I know that’s not where the hotel is.. It was though. I check into the room first floor, my first room the toilet had a leak, was water around it in the back. Move to room across the hall, Had a smell when I turned off the air , smelled like feet. But the light console had some brown rust / weird looking stuff all over it which made me feel yucky. The beds were clean pillows Also ., but I didn’t feel at ease… so I ended up asking for a refund. Didn’t stay more than a couple hours as I debated with myself if I could drive home or if I needed to suck it up .. was told I could get 20% towards the room and or move to another room. I just wanted to leave and drive the 2 hours instead of stay where I wasn’t comfy . So taking a loss. Waiting to see the charges of refund in my account now and a phone call to verify this from them. Was told 2-3 days I’ll hear something. The lady with the red hair and other lady Trinity were very very nice to me. I told her that COUNTS FOR A WHOLE LOT. Customer service is very important regardless so thanks again.
Stayed 1 night in Nov 2024

4/10 Poor

Dale

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kyle

Travelled with family
Liked: Staff & service, room comfort
Beware Ganja Fest's
Checking in was easy, facilities like breakfast area and gym looked nice and in good shape. Riding up in the elevator to the 3rd floor was an experience as it resembles and sounds like an elevator built by medieval amusement park operators missing safety permits. The room was comfortable, Shower was a bit unique with a swivel head attachment but pressure and temp was decent. The mattress had a full encasement and the bed was clean. It was firm which I like. Now I know Hotels can't stop stupid from renting, but this one seems more susceptible. Even though there are no smoking, no vaping signs in plain sight there was still a cheech and chong fest on my floor. And these ganja loving, putrid cloud spewing folk; set off the fire alarms at regular intervals until nearly 2am. The stink nearly caused me to leave.
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
Overall a good stay. Only issues were in the bathroom. Shower faucets were mixed up (hot faucet put out cold water) and bathroom fan did not work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and updated clean room - the bathroom definitely needs an update but overall it's a great value for less than $100. Safe location and so convenient to Wake Forest University.
Stayed 1 night in Nov 2024

10/10 Excellent

Nora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Acima

Stayed 1 night in Aug 2024

10/10 Excellent

Ted

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is always my go-to place for my annual conference in Winston-Salem. Great location, friendly staff, great breakfast, quiet.
Stayed 3 nights in Nov 2024

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Adel

Travelled with family
Disliked: Cleanliness
The room wasn’t clean hair on the beds carpet dirty and the room smells.
Stayed 1 night in Nov 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Nancy, Inman

Stayed 1 night in Oct 2024

2/10 Terrible

Jim

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and friendly helpful staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Paige

Liked: Cleanliness, staff & service
We stayed here for an event across the street at the arena. It was close and convenient. Loved not having to drive or pay for parking. We checked in on 10/25 at about 5:00. There was a long line to check in. Front desk staff was patient and professional. They got us through the line pretty quickly. The hotel is a little shabby, but did not seem unclean. They increased the price of the room for the event across the street.
Stayed 1 night in Oct 2024

2/10 Terrible

Julie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This was the filthiest room I’ve ever stepped into. I looked around and walked directly out to book another hotel. The sliding window would not close about an inch, which is a huge safety issue. The room had lipstick smeared on the back of the bathroom door, stains all over the carpet, sticky something had been spilled on the tile area in front of the bathroom and I peeled back the sheets to find a hair. There was only one person checking in guests when we arrived at 3:30. It took us about 30 minutes to get checked in and when we left, there was a line of about 20 people waiting to check in. It would have been impossible to even speak to someone about the room condition before we left there. In summary, I would have slept in my car before I would have slept in that terrible room.
Stayed 1 night in Oct 2024

10/10 Excellent

Marilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 3 nights in Oct 2024

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