HomeTowne Studios by Red Roof Wilmington - New Castle - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Full-sized fridge, microwave, coffee/tea maker

Overview
Rooms
Location
Policies

Popular amenities

Pet-friendly

Laundry

24/7 front desk

Kitchen

Air conditioning

Free WiFi

Explore the area

1612 N. Dupont Highway, Building B, New Castle, DE, 19720

76ers Fieldhouse Powered by BPG|Sports
6 min drive
Chase Center on the Riverfront
7 min drive
Wilmington Riverwalk
8 min drive
Wilmington, DE (ILG-New Castle)
7 min drive

Room options

Studio, 1 King Bed (Smoke Free)

18 sq m
Sleeps 2
1 King Bed

Studio, 2 Double Beds (Smoke Free)

18 sq m
Sleeps 4
2 Double Beds

Studio, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

18 sq m
Sleeps 2
1 King Bed

Similar properties

Pet-friendly

Parking included

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

HomeTowne Studios by Red Roof Wilmington - New Castle

Hotel in New Castle with free parking

Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and ATM/banking services are onsite. Weekly housekeeping is available.

HomeTowne Studios by Red Roof Wilmington - New Castle offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves. Bathrooms include showers and complimentary toiletries.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

During your stay at HomeTowne Studios by Red Roof Wilmington - New Castle, you're just a quick walk from Brandywine Valley. Features include free WiFi in public areas and free self parking, plus laundry facilities.

Free WiFi
Free self parking and RV/bus/truck parking
Amenities include a computer, laundry facilities, and a multilingual staff
11 minutes by car from Delaware Park Racetrack and Slots and 12 minutes from Christiana Mall
Pets welcome for a fee (restrictions apply)

HomeTowne Studios by Red Roof Wilmington - New Castle offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. The business-friendly HomeTowne Studios by Red Roof Wilmington - New Castle also features laundry facilities, an ATM, and a television in a common area. Self parking is free.

Smoking is allowed in designated areas at this New Castle hotel.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available

Food and drink

Coffee/tea in a common area

Family friendly

Fence around the pool
Full-sized fridge
Kitchenette
Laundry facilities
Microwave

Conveniences

ATM/banking services
Banquet hall
Lift
Vending machine

Guest services

24-hour front desk
Housekeeping (weekly)
Laundry facilities
Multilingual staff

Business services

Computer station

Outdoors

Pool sunloungers
Pool umbrellas

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in hallways
Lever door handles
Pool hoist on site
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

50-inch flat-screen TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Kitchenette
Microwave
Fridge

Desk
Free local calls
Iron/ironing board
Phone
Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Guests with a valid military ID can check-in if 18 years or older.

Renovations and closures

The following facilities or services will be unavailable from July 17 2024 to July 17 2025 (dates subject to change):

Swimming pool

The following facilities will be closed during July:

Fitness facilities

Access methods

Staffed front desk

Pets

Pets: USD 10.00 per accommodation, per night
Maximum 1 pets
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 10.00 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HomeTowne Studios New Castle

HomeTowne Studios Wilmington New Castle

HomeTowne Studios by Red Roof Wilmington New Castle

HomeTowne Studios Wilmington New Castle by Red Roof

HomeTowne Studios by Red Roof Wilmington - New Castle Hotel

HomeTowne Studios by Red Roof Wilmington - New Castle New Castle

HomeTowne Studios by Red Roof Wilmington - New Castle Reviews

5.0

4.8/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

2/10 Terrible

Verified traveller

Travelled with group

23 Aug 2024

The nightmare hotel in Castle hill

Don’t bother booking this hotel isn’t worth. The rooms are far away, long corridors on the second floors, TV don’t work, beds without covers, only two bath towels and one hand wash cloth, in three days nobody Change or fix bed or clean the bathroom. The pillows on the bed were horrible. The card to open the door didn’t work I have to go back downstairs to get another card to open the door. Stay away from this hotel.

Stayed 3 nights in Aug 2024

8/10 Good

Timothy

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeats are possible

Quiet and uneventful

Stayed 1 night in Aug 2024

6/10 Okay

Amanda

2 Aug 2024

This stay was awful.. It took an hour to check in and 30 min to check out There were bugs crawling in the bathroom Load noises and knocking on our door 2 times throughout the night No black out curtains yet we were right under a street light A man walking around the front driveway from the minute we Pulled in until at least 12 just passing We would have complained about all this to them but it wouldn’t have matter We asked for help with our blinds because they were broken. They came to fix them and tried to show my fiancé how with attitude We had been on an 10 day trip and we were exhausted just need sleep before our flight Needless to say we got no rest yet paid $120 I use hotel.com for every travel and I have never been satisfied

Stayed 1 night in Jul 2024

2/10 Terrible

James

31 Jul 2024

Stayed 18 nights in Jul 2024

6/10 Okay

James

29 Jul 2024

Stayed 21 nights in Jun 2024

2/10 Terrible

Solomon

21 Jul 2024

Disliked: Cleanliness

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

19 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get what you pay for

Door key card wouldn’t work had to do it 100 times, bed made noises everytime you sat or go to lay down, no trash can in room, hallways smelled weird

Stayed 1 night in Jul 2024

2/10 Terrible

STEVE

Travelled with family

25 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks like section 8 residents.

Stayed 5 nights in Jun 2024

2/10 Terrible

Taseana

Travelled with family

24 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was by far one of the worst places I have booked. We didn’t even get to stay. We opened the door to our room and it smelled of smoke so much that we were able to smell it as soon as the door was open. When we went down to the front desk the lady named Viva was very rude and not understanding, she walked away during our conversation as if she didn’t care. She argued with us about getting a receipt or proof we didn’t stay there. Overall property was horrible, dirty and run down. Staff were terrible. Pool was closed and the lady at front desk said she didn’t know when it would open. Police were called when I was checking in due to the fact they weren’t returning a ladies deposit. Overall terrible experience.

Stayed 1 night in Jun 2024

2/10 Terrible

Derek

Business traveller

22 Jun 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Look elsewhere

This was absolutely the worst accommodations I have ever stayed in. I literally slept in my clothes with my head on my luggage.

Stayed 1 night in Jun 2024

2/10 Terrible

Marco

Travelled with family, Business traveller

9 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Mold,

Stayed 1 night in Jun 2024

2/10 Terrible

JUDY

2 Jun 2024

Disliked: Property conditions & facilities

Stayed 1 night in Jun 2024

2/10 Terrible

Rodrigo

1 Jun 2024

Stayed 2 nights in May 2024

10/10 Excellent

Kuldeep

31 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed at Hometown for a week and I enjoyed my stay. Front desk was very nice and helpful. I talked with the new GM in the morning. He told me about the progress that they have made and future plans for improvement. There were no rowdy people on the property. I felt very safe and my room was extremely clean. WiFi was fast. Bed was comfortable. Everything worked in the room and water was hot. There is a nice restaurant and bar on the premises to enjoy a drink in the evening after a long day at work. All in all my stay was great. Recommend to everyone.

2/10 Terrible

Shawn

26 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Probably the worst hotel I’ve ever stayed at. I would not recommend anyone staying here if they value peace and safety. Called for a noise complaint and the lady working the front desk basically said it wasn’t her problem.

Stayed 1 night in May 2024

4/10 Poor

Volkan, E Rutherford

23 May 2024

Stayed 1 night in Apr 2024

8/10 Good

JESSI

Travelled with family, Business traveller, Travelled with group

21 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We often praise that hotels must be on our exceptional service. They appreciate friendly and helpful staff members who go above and beyond to ensure a pleasant stay. Like Wifi is good, Mattress is so comfortable. Room smells with pleasant odour. Outside seenary looks good with the pretty Gardneir, seperate smoking zone available. Overall i do have pleasant and a peacfull staff with the expectations.

Stayed 1 night in May 2024

8/10 Good

Mina

Travelled with pets

10 May 2024

Liked: Cleanliness, staff & service

I was at first very skeptical to book a room at this hotel due to the past reviews. But took the chance anyways as it was closer to my Mom's house. And they have a small kitchenette and are pet friendly. It was perfectly fine for my one night stay. The check-in clerk was pleasant. The hotel was nice and clean though slightly dated. The Housekeepers were all friendly and gave me a pair of extra wash cloths next day morning. Not too bad unlike the reviews.

Stayed 1 night in May 2024

2/10 Terrible

Carrie

21 Apr 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

2/10 Terrible

Maggie

7 Apr 2024

Stayed 1 night in Apr 2024

2/10 Terrible

Andrea

6 Oct 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked a stay in a room that was supposed to be smoke free. It REEKS of smoke. The room is literally damp. My socks are wet from walking around on the floors. The towels smell like mildew and mold. One of them was crusty to the touch. There are cockroaches EVERYWHERE. The room had very obviouslt not even been vacuumed. The building is disgusting in the halls.

4/10 Poor

Leslee, Santa Clara

Travelled with pets

18 Sept 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I don't like having to pay a $100 deposit in addition to my room fee. I also don't appreciate a desk clerk is seems to have difficulty answering questions and does not think it is rude to answer the phone while helping a customer.

Stayed 1 night in Sep 2023

2/10 Terrible

Stephanie

Travelled with partner

16 Aug 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This was by far the worst place we have ever stayed. I have never called corporate in all of my yeas of traveling but did on this hotel. That was even before the horrible night. There was yelling and screaming and furniture being thrown in the room next to us. What sounded like prostitutes all night long in the hallways at one point I thought I should call the police but really was just wanting for the sun to go up and get out of there. DO NOT STAY HERE!!!!

Stayed 1 night in Aug 2023

6/10 Okay

Cynthia

Business traveller

1 Aug 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 2 nights in Jul 2023

2/10 Terrible

Kesnel

16 Jul 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

This hotel used to be nice. I found dead roaches in my room then they transferred me to another room. That was even more disgusting. They had no towels for the room that I was in but they transferred me to smelt like cigarettes. When I ask for a non-smoking room the bedsheets were dirty as hell to make them switch it, this place just went down the drain to whoever the owner is. I hope you turn this place around.

Stayed 2 nights in Jul 2023