Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel

Exterior
Indoor pool
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Combined shower/bathtub, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Route 940, White Haven, PA, 18661
  • Hickory Run State Park
    ‪2 min drive‬
  • Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Jack Frost Mountain Resort
    ‪11 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪28 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel

Hotel in White Haven with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This White Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel gets good marks from our customers. During your stay, you'll be close to Jack Frost Mountain Resort. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Split Rock Resort Indoor Waterpark and 11 minutes from Jack Frost Mountain Resort
Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This White Haven hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Conference space (603 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express & Suites White Haven - Poconos White Haven
Holiday Inn Hotel White Haven-Lake
Holiday Inn White Haven-Lake
Holiday Inn Express Suites White Haven Poconos
Holiday Inn Express White Haven Poconos Hotel
Holiday Inn Express White Haven Poconos
Hotel Holiday Inn Express & Suites White Haven - Poconos
Holiday Inn Express Hotel Suites White Haven Lake Harmony
Holiday Inn Express Poconos Hotel
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Express White Haven Poconos
Holiday Inn Express Suites White Haven Poconos

Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1004 reviews" "
Rating 8 - Good. 265 out of 1004 reviews" "
Rating 6 - Okay. 116 out of 1004 reviews" "
Rating 4 - Poor. 79 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have hot water the first day and they responded immediately and fixed the issue. Excellent job
Stayed 2 nights in Oct 2024

6/10 Okay

Ferdinand, Fair Lawn

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We left early because the rooms sheets had stains on them, there were a few bugs crawling on the ceiling and the shower may have been cleaned but it looked really beat up and had mold in the corners. We checked in around 7pm and left at 8pm and we didn’t even inform the front desk because we were upset and the women at the front desk had her birthday and we didn’t want to upset her.
Stayed 1 night in Oct 2024

10/10 Excellent

Lizzette

Liked: Cleanliness, staff & service, amenities
The front desk person who helped me with check-in was excellent and very helpful. The only thing I didn’t like was that when I entered the room, there was an odor as soon as I walked in. I assumed it came from the shower curtain—it was a musty smell.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk in the lobby and smell the clean and feel the happiness of the employees. They were legit happy to work. And that lets me know they take pride in their job and this hotel was going to be great
Stayed 2 nights in Oct 2024

4/10 Poor

Stacey

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Will be back for ION Scenario July 2025
Stayed 2 nights in Oct 2024

6/10 Okay

Tom

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Overnight in the Ponconos
Almost good, needs some work which construction was happening at 8pm as we were getting to our room. The tiles in our bathroom were loose, shower value was so loose I thought it was going to fall off (we had no hot water either). The bed was comfortable but we were missing an extra pillow which would have been nice. The bagels we had for breakfast were stale, but the rest of breakfast was good.
Stayed 1 night in Oct 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities and staff.
Stayed 1 night in Sep 2024

8/10 Good

patsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good stay. Please correct the address for the hotel on the itinerary we were put in the middle of nowhere until I searched for the hotel directly
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice.. pool too cold and hot tub not hot.. pool towels too small. Breakfast was very good.. staff friendly and super helpful.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location for hickory tun and biking Lehigh gorge. Clean and friendly staff. No frills.
Stayed 1 night in Oct 2024

10/10 Excellent

mariam

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Maksim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, quickly checked-in, friendky staff, and accommodating!
Stayed 1 night in Sep 2024

10/10 Excellent

Tionna

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, easy check in and clean room for an affordable price!
Stayed 1 night in Sep 2024

4/10 Poor

Jackie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money….dirty
Not worth the money. I had to clean the bathroom when we got there and remove people before us’ hair. The soap/lotion holder wasn't broken and falling of the wall. The bathtub was gross, and the water was backing up when I went to use it. And a bath mat wasn’t even given. The carpet had stains all over it and there was a musty smell to the room. The pool area had no towels and the hot tub had brown bubbles. And there was a party in the eatery area when we checked in at 3 and when we came back from dinner at 9, it still wasn’t cleaned up with the same balloons and trash sitting on the tables. The gentleman who checked us in was nice and the entrance was the nicest part of the hotel. Other than that, we were ripped off based on the price we paid. We stayed last year and it wasn’t this bad but it definitely has gone down hill. Won’t stay next year
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent the parking was excellent the gentleman at the front destiny was Vincent he did a excellent job making sure everyone was okay at breakfast and providing information around the hotel he did a excellent job with everybody he helped us and I witnessed him helping other people he is a great access for the Holiday inn to have more people like him make this world a much better place we will certainly come back and stay again it was a beautiful experience thank you
Stayed 2 nights in Sep 2024

8/10 Good

AKUAFO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining area was mobbed and we had to eat standing in our rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice reception very clean 👌
Stayed 1 night in Sep 2024