Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Combined shower/bathtub, hair dryer, towels

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included

Pool

Gym

Housekeeping

Laundry

24/7 front desk

Explore the area

Route 940, White Haven, PA, 18661

Hickory Run State Park
2 min drive
McDonald's
5 min walk
White Haven Station
4 min walk
Wilkes-Barre, PA (AVP-Scranton Intl.)
28 min drive

Room options

Standard Room, 2 Queen Beds

32 sq m
Sleeps 4
2 Queen Beds

Standard Room

32 sq m
Sleeps 2
1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

39 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

39 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

32 sq m
Sleeps 3
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel

Hotel in White Haven with free breakfast and a 24-hour fitness center

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.

Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This White Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel gets good marks from our customers. During your stay, you'll be close to Jack Frost Mountain Resort. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.

Free buffet breakfast offered
Free WiFi and wired Internet
Free self parking
Take a swim in the indoor pool
Amenities include a 24-hour business center, a meeting room, and conference space
Onsite recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean accommodations
Just a 2-minute drive from Hickory Run State Park and 11 minutes from Jack Frost Mountain Resort

Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This White Haven hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast

Things to do

24-hour fitness centre
Indoor pool

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Banquet hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Business services

24-hour business centre
Conference space (603 square feet)
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Heating
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch LCD TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker

Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 7:00 AM to 10 PM.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express & Suites White Haven - Poconos White Haven

Holiday Inn Hotel White Haven-Lake

Holiday Inn White Haven-Lake

Holiday Inn Express Suites White Haven Poconos

Holiday Inn Express White Haven Poconos Hotel

Holiday Inn Express White Haven Poconos

Hotel Holiday Inn Express & Suites White Haven - Poconos

Holiday Inn Express Hotel Suites White Haven Lake Harmony

Holiday Inn Express Poconos Hotel

Holiday Inn Express Poconos

Express White Haven Poconos

Holiday Inn Express Suites White Haven Poconos

Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Tionna

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff, easy check in and clean room for an affordable price!

Stayed 1 night in Sep 2024

4/10 Poor

Jackie

Travelled with family

29 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money….dirty

Not worth the money. I had to clean the bathroom when we got there and remove people before us’ hair. The soap/lotion holder wasn't broken and falling of the wall. The bathtub was gross, and the water was backing up when I went to use it. And a bath mat wasn’t even given. The carpet had stains all over it and there was a musty smell to the room. The pool area had no towels and the hot tub had brown bubbles. And there was a party in the eatery area when we checked in at 3 and when we came back from dinner at 9, it still wasn’t cleaned up with the same balloons and trash sitting on the tables. The gentleman who checked us in was nice and the entrance was the nicest part of the hotel. Other than that, we were ripped off based on the price we paid. We stayed last year and it wasn’t this bad but it definitely has gone down hill. Won’t stay next year

Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was excellent the parking was excellent the gentleman at the front destiny was Vincent he did a excellent job making sure everyone was okay at breakfast and providing information around the hotel he did a excellent job with everybody he helped us and I witnessed him helping other people he is a great access for the Holiday inn to have more people like him make this world a much better place we will certainly come back and stay again it was a beautiful experience thank you

Stayed 2 nights in Sep 2024

8/10 Good

AKUAFO

Travelled with family, Business traveller

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The dining area was mobbed and we had to eat standing in our rooms

Stayed 1 night in Sep 2024

10/10 Excellent

Sabrina

28 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Ivan

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was a nice reception very clean 👌

Stayed 1 night in Sep 2024

4/10 Poor

Amy

23 Sept 2024

Liked: Staff & service

The breakfast was awful. Milk was bad and clumpy when poorer in my cereal, bagels were hard as rocks and coffee tasted like water. Staff was very nice, our room was practically on the side of the highway and could hear traffic all night

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with partner

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was good. The front desk check in folks were very welcoming and new the area well. All employees we came across were kind. I like that the hotel had an indoor pool and sauna, however, the pool was not in working order to use. The sauna was, which was nice. Also, the free breakfast was always good and appreciated. Thanks for the great service by the 2 gentlemen that were at the check in desk. Sorry I didn't jot down their names. Sat. 9/21, check out 9/23.

Stayed 2 nights in Sep 2024

10/10 Excellent

Joanna

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon, Philadelphia

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Jarvis

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Vince at check in was great. All staff that I encountered was also very friendly and accommodating. The room was quiet. AC worked well. Overall A

Stayed 1 night in Sep 2024

8/10 Good

Jorge

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facility and staff were really good. Service was excellent. The only thing that I did not like was the proximity to the highway, the rooms we had were very noisy.

Stayed 1 night in Sep 2024

6/10 Okay

mitos

Travelled with family

18 Sept 2024

Liked: Cleanliness, staff & service, amenities

Well , staff was all very nice, the hotel had some issues with their hot water turning off, it happened 2 times in 12 hours, and the rooms that are at the end of the hall ,seem to be by some loud humming , a bit difficult to sleep.

Stayed 1 night in Sep 2024

4/10 Poor

Stephen

16 Sept 2024

Liked: Staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Travelled with family

15 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Carlita

Travelled with group

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Mariela

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay in this property. Only reasons for 4 stars is the cleanliness of the bathroom. Other than that , it was very pleasant. The breakfast was truly the best

Stayed 1 night in Sep 2024

10/10 Excellent

Jian, Bridgewater

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room is clean, stuff is friendly, the hotel is located near highway, so it's convenient.

Stayed 1 night in Sep 2024

10/10 Excellent

Ishani

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, friendly staff.

Stayed 1 night in Sep 2024

2/10 Terrible

Jason

10 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

Noisy roadwork all hours of the night. No sleep!!!

There was ongoing highway roadwork adjacent to the hotel. Gas powered saws running at 9-10pm, other tools through midnight and jackhammering at 330am. Needless to say there was no rest or quiet to be had, thus very little to no sleep. Despite the hotel being lightly occupied, the staff chose to have me occupy a room directly near the work zone instead on the opposite side of the building. When I told them about my stay they suggested that ‘next time’ I request a parking lot side room as if I knew what to expect ahead of time. Not very good customer service.

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast was great! And it was quiet and clean

Stayed 2 nights in Sep 2024

8/10 Good

Danielle

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and welcome hotel! It was a great distance from the event I had scheduled in Long Pond, PA. Unfortunately my event was cancelled and I tried to cancel the hotel within the full refund time span that is posted on the website, and I was unable to get a refund. We kept the hotel and went to Tannersville outlets and did enjoy our stay.

Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

5 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Rebekah

4 Sept 2024

Disliked: Cleanliness

Stayed 1 night in Sep 2024

6/10 Okay

Suhaily Martinez

Travelled with family

3 Sept 2024

Liked: Staff & service, amenities

When we arrived our room do not feel fresh and clean. At the time to take a shower the bathtub was clogged and we need it to wait until next day for the service. Good thing next day they fixed it and the room was clean and smelling so good. All staff was really friendly. The breakfast included was good.

Stayed 2 nights in Aug 2024