Viana Hotel and Spa, Trademark Collection by Wyndham

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Dates

December 2024

January 2025

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

Pool

Bar

Spa

Pet-friendly

Gym

Explore the area

3998 Brush Hollow Rd, Westbury, NY, 11590

NYCB Theatre at Westbury
7 min walk
The Space at Westbury
3 min drive
Eisenhower Park
4 min drive
New York, NY (JFK-John F. Kennedy Intl.)
34 min drive

Room options

Superior Room, 2 Queen Beds, Non Smoking

31 sq m
Sleeps 4
2 Queen Beds

Studio, 1 King Bed, Non Smoking

35 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking (Hydrotherapy)

37 sq m
Sleeps 2
1 King Bed

Superior Room, 2 Double Beds, Non Smoking

31 sq m
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Non Smoking

32 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

31 sq m
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

50 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

31 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

50 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Suburban hotel with a full-service spa and free valet parking

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Viana Hotel and Spa, Trademark Collection by Wyndham offers 116 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Viana Hotel and Spa, Trademark Collection by Wyndham. During your stay, you're just a quick walk from NYCB Theatre at Westbury. You'll find features like free WiFi in public areas, free valet parking, and a free area shuttle.

Free WiFi and wired Internet
Free valet parking and self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Continental breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Indulge with massages, body wraps, or aromatherapy at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Guests have great things to say about the clean accommodations and the helpful staff
7 minutes by foot from NYCB Theatre at Westbury and a 2-minute drive from Cantiague Park
Free local-area shuttle service
Dogs welcome for a fee

Viana Hotel and Spa, Trademark Collection by Wyndham offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center, 4 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a vending machine are also featured at the luxury Viana Hotel and Spa, Trademark Collection by Wyndham. Free self parking and valet parking are available.

This 4-star Westbury hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM and 10:00 AM.

Marco Polo - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options
Free local area shuttle
Limo/town car service

Food and drink

Continental breakfast available for a fee weekdays 6:30 AM–10:00 AM: USD 17.95 for adults and USD 17.95 for children
1 restaurant
1 bar

Restaurants on site

Marco Polo

Things to do

24-hour fitness centre
Arcade/games room
Billiards/pool table
Full-service spa
Indoor pool
Sauna
A hot tub
Steam room

Family friendly

Arcade/games room
Free area shuttle
Free cots/infant beds
Indoor pool
Microwave
Fridge

Conveniences

Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
Conference space (3000 square feet)
Meeting rooms - 4

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open selected days
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Doorbell and phone notification
Lift
In-room accessibility
Lever door handles
Pool hoist on site
Step-free path to entrance
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs available on site

At least 80% of lighting from LEDs
Couples dining
Fireplace in reception
Local culture and ecosystem education
Locally owned and organised tours and activities
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Frette Italian sheets
Free cots/infant beds
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

iPod dock
LCD TV
Films for purchase
Premium channels
Satellite channels

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Microwave
Fridge

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Free local calls
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75.00 per pet, per stay, plus a deposit of USD 200.00 per stay
Only dogs are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 25.00 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately USD 17.95 for adults and USD 17.95 for children
Pet deposit: USD 200.00 per stay
Pet fee: USD 75.00 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.

Property Registration Number 81-0681664

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Viana

Viana Hotel

Viana Westbury

Viana Hotel Spa

Viana Hotel and Spa, Trademark Collection by Wyndham Hotel

Viana Hotel and Spa, Trademark Collection by Wyndham Westbury

Viana Hotel Spa

Westbury Viana Hotel & Spa Hotel

Hotel Viana Hotel & Spa

Viana Hotel & Spa Westbury

Viana Hotel Westbury

Viana Hotel

Viana Westbury

Viana Hotel Spa

Viana

Viana & Spa Westbury

Viana Hotel and Spa, Trademark Collection by Wyndham Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Joshua

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, enjoyed the stay. I wish the pool area was a bit bigger, it’s for like 2 people for the entire property

Stayed 2 nights in Jun 2024

10/10 Excellent

Krishna, Levittown

14 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Jonjo

Travelled with family

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

10 Sept 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Jenette

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Nadim

9 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Lovely

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great job

Stayed 3 nights in Jul 2024

8/10 Good

Robert

Travelled with family

9 Sept 2024

Liked: Staff & service

Staff was very nice but place is old and dated. Rooms are old, musty and hardly any air circulating. Very uncomfortable and for the price, definitely not worth it

Stayed 1 night in Sep 2024

8/10 Good

Clarabelle, Juncos

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Sep 2024

4/10 Poor

Mike

7 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

6 Sept 2024

Liked: Cleanliness

The room was quite clean, as were the bed linens. The bed was comfortable. The room had a lot of marble in it and looked nice. (Be careful if the bathroom floor gets wet, though -- it can be slippery!) TV channel selection was poor.

Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Travelled with group

5 Sept 2024

Liked: Amenities

Stayed 1 night in Aug 2024

8/10 Good

Samuel

4 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Maria Teresa, ELMONT

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet

Stayed 3 nights in Aug 2024

10/10 Excellent

Rueben

1 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Larry

Travelled with partner

1 Sept 2024

Liked: Cleanliness

Disappointed Shower not enough hot water Breakfast buffet underwhelming seemed food under heat lamps for hours. But the best was walls are paper thin so we heard every aspect of conversation and the intimate activities from the room next door. Not cool. .

Stayed 1 night in Aug 2024

10/10 Excellent

Bennett

31 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

AliK

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quiet place,

Stayed 1 night in Aug 2024

10/10 Excellent

Constance

Travelled with family and small children

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the property but we were misinformed regarding how close it was to Central Park area. Transportation to and from our scheduled events were very high priced.

Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth Anna, Auburn

Business traveller

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the woodwork throughout. Very relaxed atmosphere. Neighbors above me were loud til around 10pm. I’ll stay there again.

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Business traveller

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and facility is immaculate and very inviting. The staff is welcoming and friendly. I had wonder dinners and the service was amazing. Viana is now my go to.

Stayed 2 nights in Aug 2024

4/10 Poor

stephanie

Travelled with partner

26 Aug 2024

Disliked: Amenities

It was very loud in the middle of the night, our room ended up being right outside the elevator and there were 2 wedding parties staying there! It was loud for hours and we were unable to get any sleep and to say it wasn’t cheap to stay there is an understatement. We were very disappointed in our stay!

Stayed 1 night in Aug 2024