Hilton Palm Beach PBI

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Palm Beach PBI

Outdoor pool, pool loungers
Exterior
Lobby
Lobby
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
150 Australian Ave, West Palm Beach, FL, 33406
  • Palm Beach Kennel Club
    3 min drive
  • Flamingo Park
    5 min drive
  • Palm Beach Zoo & Conservation Society
    6 min drive
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    4 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 34 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 41 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton Palm Beach PBI

Lakefront hotel with 2 restaurants and free valet parking
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Hilton Palm Beach PBI offers 249 accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Palm Beach PBI. During your stay, you'll be within walking distance of Palm Beach Zoo & Conservation Society. Enjoy features like free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy Italian cuisine at Osteria by Capri, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from CityPlace and a few minutes from Palm Beach County Convention Center
  • Free airport and local-area shuttle service
Hilton Palm Beach PBI offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Hilton Palm Beach PBI. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Free self parking and valet parking are available.

This 3.5-star West Palm Beach hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Osteria by Capri - This fine-dining restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle up to 3 miles
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 25.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Osteria by Capri

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Outdoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference space (20000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 97
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should confirm the zip code if entering the hotel address in GPS; there is a duplicate street address in a nearby zip code.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Palm Beach PBI offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Palm Beach Airport
Hilton Palm Beach Airport
Palm Beach Airport Hilton
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hilton Palm Beach Airport Hotel
Hilton Palm Beach Airport
Hilton Palm Beach PBI Hotel
Hilton Palm Beach PBI West Palm Beach
Hilton Palm Beach PBI Hotel West Palm Beach

Hilton Palm Beach PBI Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 475 out of 1002 reviews" "
Rating 8 - Good. 217 out of 1002 reviews" "
Rating 6 - Okay. 132 out of 1002 reviews" "
Rating 4 - Poor. 95 out of 1002 reviews" "
Rating 2 - Terrible. 83 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite.
Stayed 1 night in Sep 2024

10/10 Excellent

Shaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Daniel Bennett

Stayed 5 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

justine

Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The best thing was the convenience to the airport and the staff was nice. Certainly not as nice as i would expect a Hilton to be especially Palm Beach. We came for a wedding and thought we would be part of the wedding block that we reserved with. Our families were on 3 or 4 different floors. My trash stayed full. They were stingy with linen. The main elevator was out of service so we had to walk more and use the staff elevator.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and the front desk staff was amazing
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Thanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

DANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS A SHORT STAY BUT VERY CLEAN AND NICE STAFF WAS GREAT AND POOL AREA VERY PRETTY.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracey Ann

Stayed 1 night in Aug 2024

10/10 Excellent

Selvia F

Business traveller, Travelled with partner
Liked: Amenities
👍
Stayed 1 night in Jul 2024

4/10 Poor

Judith

Travelled with family
Disliked: Amenities
I recently had the misfortune of staying at the Hilton Hotel and was thoroughly unimpressed. The service was subpar, and the lack of complimentary amenities was staggering. No free breakfast, no water or coffee in the room - everything came with an extra charge.The breakfast buffet was overpriced at $23 per person, and the quality didn't justify the cost. But the worst part was the uncomfortable bed, which left my body aching the next day.Overall, my experience at the Hilton Hotel was a letdown. For the price, I expected much better service, amenities, and comfort. Unless they revamp their offerings, I wouldn't recommend this hotel to anyone.
Stayed 1 night in Jul 2024

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL EXPERIENCE!!! MANAGER WOODSON AND ORLANDO WERE AMAZING, PROFESSIONAL, AND COURTEOUS! THANK YOU THANK YOU THANK YOU!!!!
Stayed 2 nights in Jul 2024

4/10 Poor

Thomas

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
A little further from PBI may be worth it
Basically very overrated. A/C was working poorly. If you like a hot room then no issue. Mediocre at best
Stayed 1 night in Jul 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gidgett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was really beautiful love the bar near the pool and hot tub
Stayed 3 nights in Jul 2024

2/10 Terrible

Byron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in about 6pm on 10 July. The desk clerk gave no overview of the hotel just “here are your keys and there is the elevator”. In fact only one desk clerk greeted us the numerous times we departed and returned to the hotel (the clerk on duty when we checked out at 11am on 12 July). No on-site laundry. The AC in the room worked but it sounded like a car starting each time it cycled on. After a toilet flush it sounded like fireworks as the bowl refilled. The second layer of blinds didn’t close and the room door doesn’t reach the floor so the hallway light was visible all night. Signed// Byron Parker
Stayed 2 nights in Jul 2024

10/10 Excellent

Chad

Stayed 1 night in Jun 2024

10/10 Excellent

victoria

Business traveller
Liked: Property conditions & facilities
Good
Stayed 2 nights in Jun 2024

6/10 Okay

Gladys-Katherina

Basic hotel. Nothing special.
Stayed 2 nights in Jun 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to break up a long trip. Very close to airport. Great outside bar, pool, lake view.
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kindness and good service
The staff members were wonderful and went out of their way during a difficult time for us
Stayed 1 night in Jun 2024