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West Plaza Hotel

4.0 star property

Choose dates to view prices

Photo gallery for West Plaza Hotel

Lobby lounge
Lobby sitting area
Bed and Breakfast
Suite
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
110 Wakefield Street, Wellington, 6011
  • Michael Fowler Centre
    ‪2 min walk‬
  • The Opera House
    ‪4 min walk‬
  • Te Papa
    ‪6 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is €104
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About this property

West Plaza Hotel

Eco-certified hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
West Plaza Hotel offers 102 accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of West Plaza Hotel's great location. During your stay, you're just a quick walk from Te Papa. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Wellington Town Hall and Wellington i-SITE Visitor Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square meters) and includes conference space. The eco-certified West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wellington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
City Dining and Bar - This restaurant serves breakfast and dinner.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 30.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 32 per person
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

West Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 348 out of 1002 reviews
Rating 8 - Good. 475 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfectly convenient for going to the event i went to. The man at the front desk was friendly and explained everything clearly.
Stayed 1 night in Jan 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the Micheal Fowler centre and shopping
Stayed 1 night in Jan 2025

8/10 Good

Nathalie

Stayed 1 night in Dec 2024

8/10 Good

Graham

Travelled with partner
I like the central location
Stayed 2 nights in Jan 2025

10/10 Excellent

Farhanaaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with partner
The room was very spacious and clean. The staff was helpful at check in and departure and held our bags when we arrived early in the morning. Bags were in our room when we were able to check in a bit early, which was nice. Location was easy to get to from the airport via the bus and close to lots of things! Really enjoyed our stay. Probably the only small issue was there was construction across the street that was loud during the day — we weren’t really in the room much during the day, so not a big deal.
Stayed 2 nights in Jan 2025

6/10 Okay

Fleur

Travelled with partner
Liked: Staff & service
The staff were very good. A few places looked a little tired. It was pretty clean but could do with some upgrades.
Stayed 2 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Shaoshan

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The property is very outdated. The carpet in the room is so worn out. The breakfast rate is so high and don't see anyone interested in eating there. We could not find staff for check out and one housekeeper has to look for him. One homeless person sleeps right outside the door. I would not like to recommend to anyone.
Stayed 4 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2024

4/10 Poor

Yu, Auckland

Stayed 1 night in Dec 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 201 was great. During the day there was a great deal of noise from over the road but didn't rely bother us.
Stayed 2 nights in Dec 2024

4/10 Poor

Wray

Travelled with family
Liked: Staff & service
I would not recommend this property. Our room was very small. The view was horrible overlooking the ally & our bathroom shower flooded over the whole floor. They knew it was a problem & had a temporary fix that didn’t not work. The room they gave us should not have been rented out. We were very disappointed.
Stayed 1 night in Nov 2024

8/10 Good

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great Decor a little dated but pleasant enough Really missed air conditioning though
Stayed 1 night in Dec 2024

8/10 Good

Richard

Travelled with partner
A really nice hotel. Very conveniently located in central Wellington. Very good staff and amenities. A lovely room, a comfortable bed and a good bathroom.
Stayed 3 nights in Nov 2024

6/10 Okay

Sally

Business traveller
Liked: Cleanliness, room comfort
Dated and run down but great location and car parking. bar only open from 4 unable to provide cash for washing machine
Stayed 3 nights in Dec 2024

6/10 Okay

Red

Travelled with family
Liked: Staff & service
Proximity to major areas
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great stay. Everything that we needed for going to a concert easy to get to and do everthing that we required
Stayed 1 night in Nov 2024

8/10 Good

A Ram, Auckland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to the harbour, Te Papa, etc. Fairly old building with tired looking decor but clean and spacious. No scenic view or air conditioning. Breakfast buffet was average. Bed and duvet were okay. Good for a night or two stays for business.
Stayed 1 night in Nov 2024

8/10 Good

Sione

Business traveller
Liked: Amenities
Thank you very much, please keep up the good work. May God bless you all.
Stayed 5 nights in Nov 2024

10/10 Excellent

Selina

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Sharron

Business traveller
Liked: Cleanliness, staff & service, amenities
Building work next door
Stayed 2 nights in Nov 2024