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West Plaza Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Plaza Hotel

Lobby lounge
Lobby sitting area
Standard Triple Room
Reception
Suite

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
110 Wakefield Street, Wellington, 6011
  • Wellington Central Business District
    1 min walk
  • Michael Fowler Centre
    2 min walk
  • The Opera House
    4 min walk
  • Wellington (WLG-Wellington Intl.)
    13 min drive

Room options

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
6 Jan - 7 Jan
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About this property

West Plaza Hotel

Eco-certified Wellington hotel in Te Aro with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
West Plaza Hotel offers 102 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of West Plaza Hotel's great location. During your stay, you're just a quick walk from Wellington Central Business District. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Wellington Town Hall and Wellington i-SITE Visitor Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square meters) and includes conference space. The eco-certified West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wellington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
City Dining and Bar - This restaurant serves breakfast and dinner.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 25 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: NZD 32 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • City Dining and Bar

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Conference space (1690 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 30.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 32 per person
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

West Plaza Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 336 out of 1002 reviews" "
Rating 8 - Good. 486 out of 1002 reviews" "
Rating 6 - Okay. 129 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
There is a construction site next door. Only noticeable during the day, not at night nor in the weekend.
Stayed 1 night in Sep 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jerzy

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Very low rooms - grim and dark. Very aged looking hotel. View on the ruins of city council with constant noise of constructions.
Stayed 2 nights in Sep 2024

8/10 Good

Edward

Tv wouldnt tune into channels, staff fixed
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with super helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great over night stay.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a pity with the road closure
Stayed 1 night in Aug 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Elvis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was Good
Stayed 2 nights in Aug 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Judith

Business traveller
Liked: Cleanliness
Rooms pretty date. Pillows hard. Restaurant for breakfast ok. Dinner took ages to come with only 5 people in restaurant then not great. Handy location
Stayed 2 nights in Aug 2024

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, but a light noisy for my hubby with the car park next door. I didn’t hear a thing zzz
Stayed 2 nights in Aug 2024

2/10 Terrible

Alan

Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Business traveller
Liked: Staff & service
Lovely foyer, great staff. Room small and basic but fine. Bathroom grout was mouldy, plastic shower mat dirty underneath and shower curtain did not stop water leaking out into floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel super friendly and helpful. Very quiet and comfortable except for construction outside which started at 7.30am on saturday. Very convenient close to shops and Michael fowler centre. Great food and drink!!! Grateful thanks for super kiwi hospitality.
Stayed 1 night in Aug 2024

8/10 Good

Megan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A drinking glass had lipstick marks on a glass that was in cupboard. Please also sort out your taxi cards as they are outdated. West Plaza needs to liaise with taxi company
Stayed 3 nights in Jul 2024

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Stayed 1 night in May 2024

8/10 Good

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was compact but everything was laid out well. Very soft bed.
Stayed 1 night in Jul 2024

6/10 Okay

Bel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff were nice but gross black mould patches in shower, gross amatuer tilework in bathroom. Noisy construction across the road and view into other rooms.
Stayed 1 night in Jul 2024

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness, staff & service
Poor old West Plaza needs an update. First impressions walking in as that is looked dated. Staff service was great. Once in the room, it was clean but tired. Especially the bathroom. No extractor either. Very basic amenities. No extra blankets (although I'm sure I could have asked). Single glazed. TV had a poor picture quality. It's saving grace is its great location.
Stayed 1 night in Jul 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did a one night stay at West Plaza after attending a work function. Staff were incredible, friendly, obliging and provided great service. Whilst the West Plaza is getting a bit tired, it was very clean and provided everything I needed. Location is super convenient to Tākina, Te Pāpā and lots of restaurants and bars. I'll definitely stay again if I need to stay in town overnight.
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Travelled with family
We enjoyed the stay. Thank you
Stayed 1 night in Jun 2024