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Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Exterior
Exterior
Indoor pool
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk

Explore the area

Map
1290 Arsenal St, Watertown, NY, 13601
  • Kostyk Field
    ‪4 min drive‬
  • Salmon Run Mall
    ‪4 min drive‬
  • Jefferson Community College
    ‪5 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room (Specialty)

  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Watertown

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1000)
The price is €113
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Hampton Inn Watertown

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Hotel in Watertown with free breakfast and a 24-hour front desk
An indoor pool, a restaurant, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel offers 115 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel. During your stay, you'll be within walking distance of Salmon Run Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the clean accommodations and the breakfast
  • 13 minutes by car from Lake Ontario and 13 minutes from Fort Drum
There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel. Free self parking is available.

This Watertown hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1004 reviews" "
Rating 8 - Good. 236 out of 1004 reviews" "
Rating 6 - Okay. 53 out of 1004 reviews" "
Rating 4 - Poor. 12 out of 1004 reviews" "
Rating 2 - Terrible. 9 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities
I fount the room very dark, lighting not sufficient.
Stayed 3 nights in Oct 2024

8/10 Good

STEWART, Whitby

Stayed 1 night in Oct 2024

10/10 Excellent

Zayd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good, a little dark, great service, good and tasty breakfast!
Stayed 1 night in Oct 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Stayed 2 nights in Oct 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Pierre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen impeccable
The kitchen for the breakfast is impeccable. The person who takes care of the food and the kitchen is very dedicated and make sure that it is cleaned. This is above what it is in hotels of this category.
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Liked: Staff & service, property conditions & facilities, room comfort
Get away
Always a top notch experience
Stayed 1 night in Oct 2024

10/10 Excellent

Jerri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of it
Stayed 1 night in Oct 2024

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean everything was close great breakfast and staff was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Amenities, property conditions & facilities
The BEST BREAKFAST BUFFET we have ever had in the Watertown NY area. It trumped being diwbstaurs over a wonderful local restaurant noted for breakfast. Will stay again!
Stayed 1 night in Oct 2024

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Good cookies
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Stayed 1 night in Oct 2024

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Stayed 1 night in Sep 2024

8/10 Good

B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Randee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Hotel is at a great location. Breakfast is good. Employees are very nice
Stayed 3 nights in Oct 2024

8/10 Good

Hayley

Stayed 1 night in Sep 2024

8/10 Good

Ya Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 1 night in Oct 2024