Hilton Garden Inn Watertown/Thousand Islands

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk

Laundry

Bar

Room service

Breakfast available

Housekeeping

Explore the area

1290 Arsenal Street, Watertown, NY, 13601

Salmon Run Mall
15 min walk
Kostyk Field
3 min drive
Jefferson Community College
3 min drive
Watertown, NY (ART-Watertown Intl.)
8 min drive

Room options

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

22 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed (Drinks & Snacks)

Sleeps 2
1 King Bed

Room, 1 King Bed

22 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

Sleeps 4
2 Queen Beds

Business Suite, 1 King Bed

22 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Jetted Tub

22 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Sleeps 2
1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Sleeps 4
1 King Bed

Room, 2 Queen Beds

22 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed

Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Watertown with a fitness center and a 24-hour front desk

This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite.

Hilton Garden Inn Watertown/Thousand Islands offers 136 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Watertown/Thousand Islands. During your stay, you'll be within walking distance of Salmon Run Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.

Free WiFi
Free self parking
Enjoy American cuisine while dining at The Grille
Full breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a gym
Just a 3-minute drive from Salmon Run Mall and a few minutes from Kostyk Field
Cats and dogs welcome for a fee

Hilton Garden Inn Watertown/Thousand Islands offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6351 square feet (590 square meters) and includes a conference center. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hilton Garden Inn Watertown/Thousand Islands. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Watertown hotel.

For a fee, guests can enjoy full breakfast daily from 6 AM to 11:30 AM.

The Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking on site
Electric car charging station on site
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee daily 6 AM–11:30 AM: USD 15.95 for adults and USD 6.95 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

The Grille

Things to do

Fitness centre
Indoor pool
A hot tub

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities
Microwave
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Business services

Conference centre (6351 square feet of space)
Meeting rooms

Outdoors

Garden
Picnic area

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Designated smoking areas
Fireplace in reception
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Private bathroom
Towels

Entertainment

37-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Microwave
Fridge

Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 4 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 15.95 for adults and USD 6.95 for children
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Thousand Islands

Hilton Garden Inn Watertown Thousand Islands

Hilton Garden Thousand Islands

Hilton Garden Watertown Thousand Islands

Hilton Garden Inn Watertown/Thousand Islands Watertown

Hilton Garden Watertown/Thousand Islands Watertown

Hilton Garden Watertown/Thousand Islands

Hilton Garn WatertownThousand

Hilton Garden Inn Watertown/Thousand Islands Hotel

Hilton Garden Inn Watertown/Thousand Islands Watertown

Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Hilton Garden Inn Watertown/Thousand Islands Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Debby-Ann

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Travelled with family and small children

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was great. Staff was amazing. Front of house staff at the American Grille was very accommodating of us and super helpful with my pajamas clad toddler trying to "help" mommy with breakfast. Will absolutely stay here again

Stayed 1 night in Aug 2024

10/10 Excellent

Mike

12 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with partner

3 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great service, clean room, nothing to complain about! Would stay again!

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Corey

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Cheri

Travelled with group

27 Aug 2024

Liked: Cleanliness, staff & service, amenities

Nice, clean facility.

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveller

27 Aug 2024

Liked: Property conditions & facilities

Staff was very friendly and attentive, restaurant was excellent. Will plan to stay here again when I’m working in this area.

Stayed 1 night in Aug 2024

8/10 Good

James

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

26 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

TAHIR

Travelled with family and small children

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very nice

Stayed 1 night in Aug 2024

6/10 Okay

luke

13 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Nichole

5 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

ERICA

Travelled with family

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I love tgst it was safe quiet.. i was sad as I thought i was booking directly and that wasn't the case and wasn't able to get my points.. loved otherwise.

Stayed 4 nights in Jul 2024

10/10 Excellent

Charity

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Nathalie

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Jill

17 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

restaurants nearby

Stayed 2 nights in May 2024

10/10 Excellent

Karis

Travelled with family

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay.

Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Travelled with family

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

7 Jul 2024

Liked: Cleanliness

Great

Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Travelled with partner

4 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and the area were very clean. It was safe and quiet. Everyone that worked there was very friendly.

Stayed 2 nights in Jul 2024

8/10 Good

Murray

Travelled with family

2 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Problem was since we booked with expedia, the staff at the hotel simply dismissed us when we informed them that we booked a double king room through you and they said they did not have any of this type of room on their property. This was upsetting as we wanted a pemium room, paid extra for it and did not get any refund. Thanks Hope this is fixed, not listing room categoies that are not available. Murray Malamud 613 882 1729

Stayed 1 night in Jun 2024

10/10 Excellent

Annette

Travelled with family

2 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SLIVING housekeepers!

Incredibly nice, housekeeping staff went above and beyond and saved my life went aunt Flo showed up unexpectedly. Only downfall was I am a night nurse so I am naturally up at night and I stayed here for the pool and hot tub and the pool locked/key deactivated at 945 pm promptly so I was not able to swim (but thats life for night workers).

Stayed 3 nights in Jun 2024