Heritage inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage inn

Reception
Lobby
Family Room, 2 Queen Beds
Family Suite, 2 Queen Beds
City view from property

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
700 E Main St, Watertown, WI, 53094
  • Riverside Park
    6 min walk
  • Tivoli Island Park
    12 min walk
  • The Octagon House
    19 min walk
  • Waukesha, WI (UES-Waukesha County)
    39 min drive

Room options

Exclusive Room

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Family Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Family Suite, 2 Queen Beds, Fireplace

  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Family Suite 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Exclusive Room, 1 King Bed, Jetted Tub

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Heritage inn

Hotel in Watertown with free parking
This smoke-free hotel features laundry facilities, a 24-hour front desk, and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Heritage inn offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Heritage inn, you're just a quick walk from Riverside Park. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities and a vending machine
  • Within a 15-minute walk of Riverside Park and Tivoli Island Park
  • Dogs welcome for a fee (restrictions apply)
As a guest of Heritage inn, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Self parking is free.

This Watertown hotel is smoke free.

Languages

English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Picnic area

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Heritage inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 41 out of 121 reviews" "
Rating 8 - Good. 27 out of 121 reviews" "
Rating 6 - Okay. 17 out of 121 reviews" "
Rating 4 - Poor. 17 out of 121 reviews" "
Rating 2 - Terrible. 19 out of 121 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Edward

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This is a one star hotel. No AC, unbelievable. There wasn’t a top sheet on the bed. The appropriate room charge is $50 per night, at most
Stayed 1 night in Aug 2024

4/10 Poor

Ralph, Worthington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Jeremy

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Blood on sheets and pillow case. Bed is old and uncomfortable. Everything smelled like smoke.
Stayed 2 nights in Aug 2024

6/10 Okay

Garrett

Liked: Cleanliness
Basic clean motel, not much on the tv
Stayed 3 nights in Aug 2024

8/10 Good

Perry

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We expected it to be a dump. We were very wrong. Nice rooms. The person I assume to be the owner was always helping with any Q. I would never have a problem going back there.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
They seem to be trying hard.
Stayed 1 night in Aug 2024

6/10 Okay

Natalie

Stayed 1 night in Aug 2024

6/10 Okay

Kerry

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra, Anoka

Stayed 1 night in Jul 2024

10/10 Excellent

Bair

Stayed 2 nights in Jul 2024

4/10 Poor

Seve

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms were mostly good, some tub stains, beds were mediocre
Stayed 5 nights in Jul 2024

4/10 Poor

Katie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Keanah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet, nice stay. Definitely will go back.
Stayed 3 nights in Jul 2024

8/10 Good

Karrie

Liked: Cleanliness, staff & service, room comfort
We really needed to have handicap bars in the bathroom for my husband and myself. My husband is a has a handicap that’s distinctive. They had no rooms that have any kind of handicap facilities so that was a bit disappointing having to be even more careful in the room breakfast area, which were used to having Didn’t find a swimming pool and it didn’t say there was no swimming pool. Other than that. It was nice. My husband was able to walk downtown and back without too much difficulty.
Stayed 3 nights in Jul 2024

2/10 Terrible

Kenneth

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Skip this place
Absolutely disgusting and filthy hotel. Trash on the floor of the freshly cleaned room, dirty sink and a saggy disgusting bed No one staffing the front desk. Ring the bell and a dazed and confused woman comes out 10 min mater
Stayed 1 night in Jul 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Only available
Didn’t have much of a choice of availability or price the weekend when the RNC starts. I stayed at this prop over 30 years ago when I was a teen and nothing has changed besides the restaurant has closed and the odor and smell is really, really horrible. Common areas and room stunk. Obviously, the carpet in the room had not been vacuumed. Thankfully at least the sheets were clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Laurie, Maple Valley

Stayed 1 night in Jul 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness
I've stayed at this property previously and was disappointed with the room....no toilet paper in the bathroom (we had to ask for it), no exhaust fan in the bathroom and a bed side lamp switch was broken.
Stayed 1 night in Jul 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIRTY! We wouldn't even stay here.
The room smelled and was very hot when entering. The bed had hair (not just one from when it was made), stains and dead bugs in it. There was dead bugs in the bathroom. My husband found the manager and they went to checked another room. The bed was just as bad. We were told excuses (we are the new managers and we have new sheets on order). They did offer for us to check a 3rd room. But after 2 dirty rooms we were done. We left and found another hotel. I wouldn't recommend it to anyone.
Stayed 1 night in Jul 2024

6/10 Okay

Donna

Disliked: Staff & service
The blankets on bed were really thin no comforters. It smelled in lobby. It was okay just to stay overnight.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Basic accommodations in downtown Watertown
As the only hotel in downtown Watertown we didn’t have much to work with. The room was fine, no local channels on the television was strange and there weren’t many outlets to plug a laptop or phone chargers into. The bathroom had good water pressure and there were two sinks, one inside the bathroom and one outside, which was nice. The beds were ok but the sheets were awful and kept slipping off the mattress, also no housekeeping during our two nights there. Overall it was fine and we really enjoyed being walking distance from downtown everything in downtown, Watertown is really nice and with a couple small improvements this hotel would be perfect.
Stayed 2 nights in Jul 2024