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4.0 out of 5

"The Staff was exceptional -- especially the bellmen! Room was decent size except for the bathroom, which was tiny especially for this price range. T ... " More

By a verified traveller on Sun 12 May 2024

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Club Suite, 1 Bedroom, Business Lounge Access, Park View (High Floor)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Club Suite, 1 King Bed, Business Lounge Access, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, Business Lounge Access

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Senior Suite, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Classic Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at InterContinental Vienna, an IHG Hotel. During your stay, you're just a quick walk from Belvedere. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy Regional cuisine while dining at Restaurant MediterraNeo
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Belvedere and Vienna State Opera
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

InterContinental Vienna, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for InterContinental Vienna, an IHG Hotel

Everyone (5) Couples (5) Family (2) Friends (1)
4 out of 5
The Staff was exceptional -- especially the bellmen! Room was decent size except for the bathroom, which was tiny especially for this price range. The location is excellent right off the Stadtpark and a short 10-15 minute walk to Stefansplatz in the heart of the Altstadt. Also for those with an Electric Vehicle, the charging solutions available in the parking garage were dreadful -- much less than 11kW and not up to today's standards. Two slightly faster charging options ( still less than 11kW) were available in the garage although one car always occupied both spaces.

Posted by on 12 May 2024

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Comment from Hotel Management

27 May 2024 by InterContinental Vienna

Dear Douglas!Thank you for staying with us, for your feedback and for your great rating. We hope to see you soon again!

4 out of 5

Posted by on 17 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Philipp Gotschy

Dear Anonymous, thank you for the good rating. Best regards, Philipp Gotschy | Assistant Manager

5 out of 5

Posted by on 30 Jul 2018

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1 out of 5

Dissapointed (Not 5 Star Standard)

Took us one and a half hours to check in and told us that they have a special room for my wife and I. We were shcoked at the size of the room as it was tiny and the bathroom was old just like the room. Chipped cheap furniture. We complained and eventually upgraded us to s delux room which was a slight improvement. Internet was not free and very expensive. Staff attitude was not good. All in all we will never stay at this hotel again. Make sure before you go to Vienna you do your research if you decide to stay at this hotel with regards to slight seeing as there knowledge of the place was minimal and not very helpful.

Posted by on 3 May 2012

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5 out of 5

Good location, great value

Just one minute walk from train station. I got very attractive pricing. Very satisfied.

Posted by on 21 Dec 2011

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4 out of 5

Excellent weekend break

Fantastic hotel although additional expenses were expensive (the bar prices and 29 euros for breakfast in the restaurant - we ate out). The gingerbread house coffee bar was lovely and the Christmas decorations throughout looked beautiful. A good location, 10 mins walk from St. Stephen's cathedral and centre of town. Check-in was friendly and quite quick. The concierge was very helpful in recommending an authentic Austrian restaurant. The only negative was our room position, right next door to the lift (avoid room 246 if you are a light sleeper!).

Posted by on 13 Dec 2011

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4 out of 5

Very James Bond

Lovely Hotel, Great Food, Fantastic Location would recommend to anyone!

Posted by on 7 Jan 2011

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4 out of 5

Posted by on 22 Sep 2024

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5 out of 5

Posted by on 20 May 2024

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Comment from Hotel Management

23 Jun 2024 by InterContinental Vienna

Dear Melanie,Thank you for the glowing review! We strive to provide exceptional service and are delighted that you had a perfect stay. We appreciate your recommendation and look forward to welcoming you back in the future.Kind regards,Your InterContinental Vienna

4 out of 5
Die Lage des Hotels ist ausgezeichnet. Das Personal ist überaus freundlich und zuvorkommend. Die Unterkunft (Doppelzimmer Standard) war sauber und schön. Nur das Badezimmer war leider sehr klein. Das Frühstücksbuffet war sehr reichhaltig und lecker und das Abendessen im Restaurant Parlor war hervorragend.

Posted by on 23 Jun 2019

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About the InterContinental Vienna, an IHG Hotel

Location Johannesgasse 28, Vienna, Vienna 1030

Property Features

InterContinental Vienna, an IHG Hotel offers its guests a 24-hour health club and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 17 meeting rooms, and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square metres) and includes a conference centre. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly InterContinental Vienna, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This Vienna hotel is smoke free.

  • 1 building
  • 392 guestrooms or units
  • 12 levels
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna Mitte Station (1.3 km / 0.8 mi)
  • Metro station: City Park U-Bahn (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

InterContinental Vienna, an IHG Hotel offers 392 accommodations with minibars and a safe. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Restaurant MediterraNeo – This restaurant specialises in Regional cuisine and serves breakfast and dinner.

Cafe Vienna – This café serves breakfast and lunch.

Intermezzo Bar – This bar specialises in international cuisine and only serves light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

  • Sports massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

InterContinental Vienna, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel Vienna
  • InterContinental Vienna
  • Vienna InterContinental
  • Intercontinental Hotel Wien
  • Intercontinental Wien Hotel Vienna
  • InterContinental Vienna Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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