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Ruby Lissi Hotel Vienna

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ruby Lissi Hotel Vienna

Reception
Bar (on property)
WOW Room
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Fleischmarkt 19, Vienna, 1010
  • Schwedenplatz
    4 min walk
  • Stadtpark
    6 min walk
  • Stephansplatz
    6 min walk
  • Vienna (VIE-Vienna Intl.)
    19 min drive

Room options

View all photos for Lovely Room

Lovely Room

Lovely Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for WOW Room

WOW Room

WOW Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

Nest Room

Nest Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Ruby Lissi Hotel Vienna

Hotel with a 24-hour front desk, steps from Dominikanerkirche
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff are onsite.
Ruby Lissi Hotel Vienna offers 127 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Ruby Lissi Hotel Vienna. During your stay, you're just a quick walk from Stephansplatz. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Steps from Dominikanerkirche and Jesuitenkirche
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Ruby Lissi Hotel Vienna.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 1476 ft (EUR 28 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 24 per person
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • LED light bulbs
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 28 per day (1476 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lissi Hotel
Ruby Lissi Vienna
Ruby Lissi
Ruby Lissi Hotel Vienna Hotel
Ruby Lissi Hotel Vienna Vienna
Ruby Lissi Hotel Vienna Hotel Vienna

Ruby Lissi Hotel Vienna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1001 reviews" "
Rating 8 - Good. 357 out of 1001 reviews" "
Rating 6 - Okay. 81 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal stay!!! Very much enjoyed the rooms and staff. Was right next to the bar but it was fairly quiet considering. Beautiful and comfortable bed!!!
Stayed 3 nights in Aug 2024

8/10 Good

Dongsik

Business traveller
Liked: Cleanliness, amenities
Stayed 2 nights in Sep 2024

2/10 Terrible

Janice

Liked: Staff & service
Disliked: Property conditions & facilities
A dark dingy hotel , we were there during extensive building work which we were only informed of after booking . When advised of the building work we immediately tried to cancel and the hotel refused - which I think is totally unacceptable given they didn’t disclose at time of booking. We were awoken by loud building works . The hotel staff on site were excellent and totally understood our desire to cancel the last 3 nights which they accommodated. Thank you to the onsite hotel staff . Also the inroom shower was superb.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean. Location is close to city center and many major sites. The hotel bar was great with plenty of room to hang out. The staff was hard working and very friendly. It did seem like they could have used some extra staff as bartenders were making drinks and snacks and also having to support checkin as there is no true concierge desk to check in at or answer questiins. Charlie was a fill in bartender from Amsterdam and she was spectacular. Overall we were very happy.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, some rooms better for couples due to how the bathrooms are.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel had construction going on with significant drilling which started at 6 am in the morning. It was quite disruptive, albeit they were apologetic, this was not mentioned on the website. Zero on peace and quiet. The staff was wonderful though, and put in a very difficult situration.
Stayed 5 nights in Sep 2024

10/10 Excellent

Penelope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel, quirky and in a great place to explore the city.
Stayed 3 nights in Jul 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and location is close to everything. If you plan on sleeping in napping during the day they are doing construction on the roof so very noisy. Bar staff were very friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to the stores and major attractions
Stayed 5 nights in Aug 2024

6/10 Okay

Sarah

Liked: Property conditions & facilities
Disliked: Cleanliness
This is the second location of a Ruby franchise I have stayed at and was not all that pleased. We checked in a little before 3:00 as they said all their rooms were ready. We checked into our room and was immediately greeted with a horrid smell coming from the towels, where then I saw hair on them-but they did seem to be “clean”. Next there was left over liquid residue on the counters. The toilet still had fecal matter and hair on it, the tissue box had one tissue left in it. The lockbox never even worked and left this awful sound on. We immediately went down to the front desk where we asked if we could get a different room or have this one looked over again to the front desk clerk. Immediately a housekeeper yelled in German(as we were speaking in English) to the clerk that somethings we don’t understand and that there’s no more rooms or housekeeping staff. The clerk offered that when he got off his shift he would check it out and clean up the room. The clerk did sort the cleaning out, and never got a functioning safe.. we received some more drink vouchers.. Im not sure where this hotel lies with cleanliness as even at 3:00 there’s not a housekeeper and they practically press you to take vouchers instead of getting daily cleaning. As someone who has worked 10+ years in hospitality, I feel the housekeepers attitude towards us and the issue were merely unprofessional and distasteful. I did receive a email the day before about construction-was not a fan of the 7:30 chainsaw.
Stayed 2 nights in Aug 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ida Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good but not during a heat wave
The room AC was locked to auto and +/- 3 degrees and it was boiling hot in the room. We also couldn’t get fresh towels during our 3 day stay due to accepting the 1 welcome drink and decline cleaning, which was fine. Location is good but slightly dodgy at night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Petr, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

julio, North Hollywood

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is totally different than what I expected! Walked in into an empty lobby then as I walked to what it said bar don’t recall exactly found a bar and in this corner it said reception 😂 lights dimmed out and after check in I walker to what I thought was going to be a hotel , NOT , when up the elevator and when exit found a black dark corridor mean black , all walls , carpet doors and surprise I got to my room really disappointed all white lots of lights all weird it seem like I was an a motel 6 room smelly like mold and cigarettes ! For the price very disappointed pros good location and excellent personnel
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the night- handy location, great service.
Stayed 1 night in Aug 2024

4/10 Poor

Barbara

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The air conditioner didn’t work in our room and no matter how many times we asked them to fix or change our room it was never done. The room was not cleaned properly. The breakfast was very good. The a/c worked fine in the hallways.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the free drinks if you skip room being cleaned (and the 24h bar!). Really stylish decor both in room and around the lobby/bar.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel! Walkable distances and very clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make It Your Story
Ruby Lissi is a progressive boutique type hotel in which you use self-checkin/checkout. It is clean and quiet but within easy walking distance to restaurants in the Danube, public transportation, and Stephansdom.
Stayed 2 nights in Jul 2024

6/10 Okay

Yanny

Travelled with family
Liked: Staff & service
It is very close to the center
Stayed 1 night in Jul 2024

10/10 Excellent

Mariana

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 3 nights in Jul 2024