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Hotel Metropole Venezia

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metropole Venezia

Exclusive Suite, Lagoon View (Damasco)
Exclusive Suite, Canal View
Prestige Double Room
Exterior detail
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Riva Degli Schiavoni 4149, Venice, VE, 30122
  • Bacino San Marco
    1 min walk
  • Venetian Arsenal
    5 min walk
  • Doge's Palace
    7 min walk
  • Venice (VCE-Marco Polo)
    135 min walk

Room options

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View

Suite, Lagoon View

  • 24 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Garden view with double or twin beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite Garden view with double or twin beds

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room, Garden View

Classic Double Room, Garden View

Classic Double Room, Garden View

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior suite canal view double or twin beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior suite canal view double or twin beds

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Room

Grand Room

Grand Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Suite, Lagoon View (Damasco)

Exclusive Suite, Lagoon View (Damasco)

Exclusive Suite, Lagoon View (Damasco)

  • 27 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Lagoon View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Lagoon View

  • 22 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Double or Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Double Room Single Use

  • 21 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Exclusive Suite, Canal View

Exclusive Suite, Canal View

Exclusive Suite, Canal View

  • 27 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Lagoon View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, Lagoon View

  • 22 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Metropole Venezia

Waterfront Venice hotel in Castello with a full-service spa
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a steam room, and coffee/tea in a common area.
Hotel Metropole Venezia offers 67 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Metropole Venezia. During your stay, you're just a quick walk from St. Mark's Square. Free WiFi in public areas, a full-service spa, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with facials, aromatherapy, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room
  • Within a 10-minute walk of St. Mark's Square and Doge's Palace
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Metropole Venezia offers its guests a full-service spa and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Hotel Metropole Venezia. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this 5-star Venice hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Met Restaurant - This fine-dining restaurant serves lunch only. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Japanese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 40-40 for adults and EUR 0-40 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Met Restaurant

Things to do

  • Full-service spa
  • Steam room
  • Wine-tasting room

Family friendly

  • In-room childcare (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 to 40 for adults, and EUR 0 to 40 for children
  • Airport shuttle fee: EUR 235 per vehicle (one way)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Metropole
Hotel Metropole Venice
Metropole Hotel
Metropole Venice
Hotel Metropole
Hotel Metropole Venezia Hotel
Hotel Metropole Venezia Venice
Hotel Metropole Venezia Hotel Venice
Metropole Hotel Venezia SPA Wellness

Hotel Metropole Venezia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 747 reviews" "
Rating 8 - Good. 178 out of 747 reviews" "
Rating 6 - Okay. 61 out of 747 reviews" "
Rating 4 - Poor. 33 out of 747 reviews" "
Rating 2 - Terrible. 8 out of 747 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vera, Redmond

Travelled with family
Service is wonderful. Convenient location but away from the crowd.
Stayed 2 nights in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Incredibly interesting atmosphere and ambience. Very old Venice. I felt as if I was in an Agatha Christie movie. Great service. Great food. My room was very comfortable. It was in the garden area. I highly recommend the Metropole.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel is located at a prime location in Venice and has an antiquated/gothic charm to it. That being said, I would not characterize this as a true 5 star hotel. The service was average and the bathrooms need some safety-proofing or upgrading. It was a fine stay, but I wouldn't book again with the prices.
Stayed 3 nights in Jun 2024

10/10 Excellent

Caroline, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic property second time staying here absolutely love the decor and charm and characteristic
Stayed 3 nights in Jun 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff. Fabulous location for getting around.hotel has a beautiful baroque garden which was peaceful and relaxing after sight seeing. Clean and well maintained hotel with interesting beautiful decor. Great value for money
Stayed 1 night in Jun 2024

10/10 Excellent

ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Michaela

Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, staff was exceptional and friendly. Would highly recommend this hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Jill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful. The staff was superior in all ways. Delicious breakfast. Charm galore. The best hotel I've ever stayed at in my life.
Stayed 3 nights in Mar 2024

6/10 Okay

john

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and great staff. The room temperature was way too hot and staff could not cool it down.
Stayed 2 nights in Mar 2024

10/10 Excellent

Antonia-Rita

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Andreas, Seattle

Travelled with partner
Location and history of the hotel were great and most staff members did an amazing job. However, my wife’s pricey makeup set was stolen from our room, and some of the additional services were hopelessly overpriced. Almost comical was a rat one morning in the dining room spooking all the guests!
Stayed 4 nights in Feb 2024

10/10 Excellent

Roberta

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Nice room appointments. Acceptable breakfast. Great location.
Stayed 3 nights in Oct 2023

10/10 Excellent

Laura

Stayed 1 night in Oct 2023

4/10 Poor

Justin

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel is dark … And, I mean dark both in the lobby and our room. The color scheme is scary if that’s what you like you would love it. The hotel breakfast was included in our rate $$$ was a joke. They don’t even have any type of breakfast meet for 2 out 3 days we were there. How expensive is bacon or breakfast sausage? To make up for lack of items on display, there were 3 different plate of pineapple - seriously?!?! I know we were we in trouble when they need to serve croissants as special item from the kitchen so they can control quantity and those croissants is at best passable. There were no other pastry available except for some type oily mini donuts. Btw, you get a physical key to your room not a digital card and you supposed to leave it the front desk each time you go out…talk about safety?? The bathroom is a mess too - there is this small glass partition for the shower but useless and we should wet the floor regardless how careful we shower. Don’t stay here if you have a choice. Your money is better spend a 2 star hotel … sigh.

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Amazing experience the staff was uber professional helpful and so friendly!
Stayed 2 nights in Sep 2023

10/10 Excellent

ilona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great breakfast!
Stayed 2 nights in Jun 2023

2/10 Terrible

Yike

Stayed 1 night in Jun 2023

8/10 Good

john

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is perfectly located. Staff was amazing, especially the concierge. It truly added to the magic of the trip. Would absolutely recommend and would stay there again.
Stayed 3 nights in Mar 2023

10/10 Excellent

James Finbarr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 6 persons, 3 rooms. It was a sanctuary from the mayhem of Venice. Venice is fantastic but pretty full on. The staff were all excellent, they were friendly, polite, chatty. Nothing was too much trouble. Excellent service from concierge, the bar, breakfast team & housekeeping. Rooms were quiet, well maintained, overlooking a peaceful garden. Enormous bed, great bathrooms. this hotel has everything that you may require including a private dock straight into the hotel. I heartily recommend Hotel Metropole.
Stayed 3 nights in Apr 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Fantastic hotel and amazing service , enrico in the bar was fantastic, looking after us really well
Stayed 3 nights in Feb 2023

10/10 Excellent

Xiao

Stayed 2 nights in Dec 2022

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was most helpful and accommodating and the restaurant and bar service was equally exceptional. We particularly enjoyed the wonderful breakfast buffet. The room was elegant and spacious with every detail attended to. The overall hotel decor and furnishings were exquisite. We would recommend the hotel to any visitor to Venice.
Stayed 5 nights in Dec 2022