This place was a blessing to us. We stopped here for just one night on our way to the Almafi Coast. Originally, we were going to head straight there, but considering the long flight, we felt best to stay in the Naples area before heading out. Let me start by saying this was the best help we had from hotel staff during our time in Italy. Probably the best I've ever experienced. They helped us with directions, bus and train routes, ferry service, made a few calls and printed us time sheets. Multiple staff went out of their way to help us not only while in Naples, but while we traveled to our next destination. I cannot say enough about the great service we experienced. (By the way, call the hotel for their shuttle service, DO NOT use a taxi from the airport. Their rate was about half of what a taxi would charge). A few other wonderful details: The free breakfast is delicious! You have to try the fresh squeezed orange juice. They get them from Sorrento, which is known for its citrus. They also have a wonderful restaurant on the upstairs balcony, the lighting and ambiance is gorgeous. As far as location, this hotel is literally across the street from the Herculaneum ruins, near the base of Mount Vesuvius, in close proximity to Pompeii, and just outside of the main Naples area. You will be close to both train and buses that can take you to local destinations, and ones farther out. If we ever cone back to Naples, we will be staying here without a doubt.