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Pinnacle Hotel at the Pier

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pinnacle Hotel at the Pier

Front of property – evening/night
Superior Room, 1 King Bed, Balcony
View from property
Beach/ocean view
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Breakfast available
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Lonsdale Quay Seabus Terminal
    ‪5 min walk‬
  • Vancouver Waterfront
    ‪14 min drive‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 King Bed, View (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, View (Partial Harbourview)

9.4 out of 10
Exceptional
(9 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

9.2 out of 10
Wonderful
(53 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, View (Harbourview)

Superior Room, 2 Double Beds (Harbourview)

Superior Room, 2 Double Beds, View (Harbourview)

9.4 out of 10
Exceptional
(22 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, View (Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, View (Harbourview)

9.6 out of 10
Exceptional
(52 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from room

Pinnacle Hotel Harbourfront

Pool
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (6012)
The price is €164
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Pinnacle Hotel Harbourfront

About this property

Pinnacle Hotel at the Pier

Eco-certified North Vancouver hotel in Lower Lonsdale with a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Pinnacle Hotel at the Pier's great location. During your stay, you're just a quick walk from The Shipyards. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 13 minutes by car from Canada Place Cruise Ship Terminal and 14 minutes from Canada Place
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-certified Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 15-30 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Lobby Restaurant
  • Pier 7 Restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (8000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1150 out of 1543 reviews" "
Rating 8 - Good. 274 out of 1543 reviews" "
Rating 6 - Okay. 75 out of 1543 reviews" "
Rating 4 - Poor. 14 out of 1543 reviews" "
Rating 2 - Terrible. 30 out of 1543 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel
We love this hotel for its location and amenities. The rooms are always nice and we enjoyed our stay. The concierge was extra generous and kind and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Sang Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Salar

Disliked: Cleanliness, staff & service
Poor guest relation
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with the staff and simple check in and parking options for our trucks
Stayed 1 night in Oct 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Decent value. Clean and modern. Great location. Although a bit noisy early in the morning on the street below. Friendly staff
Stayed 1 night in Oct 2024

6/10 Okay

joshua

Liked: Cleanliness
I do often enjoy my staycations at this propery but noticed some changes on my recent stay. The pool was not peacefully accessible on one night because of a four hour long swim lessons wirh kids that took up two thirds of the pool. The kids, coaches and lifeguards blocking the steam room and sauna. It was not enjoyable. The Lobby restaurant messed up three of my.food orders which was not grest. A false alarm went off at 1030pm which woke us up. The front desk team were great in supporting my.concerns as it was out of their control but the experience was still less than my previous stays and made me think of looking at other options for future staycations and self care stays.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hans

Stayed 1 night in Sep 2024

8/10 Good

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Dennis

Stayed 3 nights in Oct 2024

8/10 Good

Jason, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2024

10/10 Excellent

Salar

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2024

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Alphonse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in North Vancouver
great location,close to public transport. A quiet nice hotel. Hope the hot tub water temperature can be higher.
Stayed 8 nights in Oct 2024

10/10 Excellent

Ramtin

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was lovely and the hotel was amazing. The floor tiles in our bathroom needed a bit more attention as you could see the dirt on the grout. Additionally, the floor tiles in the pool change rooms also needed to be cleaned a bit better. Aside from those small things, it was a very clean hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great birthday stay! Staff was friendly and accomodating. Rooms were well stocked and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Kala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice view and people
Stayed 3 nights in Oct 2024

8/10 Good

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Oct 2024

10/10 Excellent

Blair, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Oct 2024

10/10 Excellent

Gerred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Gillian, Katy

Stayed 4 nights in Sep 2024

10/10 Excellent

Jeffrey, Columbia

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ben, Cumberland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024