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Superior Twin with Terrace

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Twin

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior King con Terraza

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Hotel Puerta del Sur, you're connected to the convention centre and just a quick walk from Rio Cruces Bridge. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the seasonal outdoor pool or soak in the 3 hot tubs
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Rio Cruces Bridge and 11 minutes on foot from Parque Saval
  • Local-area shuttle service available for a fee

Renovations + Closures

The property will be renovating from 15 July 2024 to 15 October 2024 (completion date subject to change). The following areas are affected:

  • Business centre
  • Meeting facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

Hotel Puerta del Sur offers its guests a marina, 3 hot tubs, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the business-friendly Hotel Puerta del Sur. Limited free parking is available on a first-come, first-served basis. This 3.5-star Valdivia hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 5 levels
  • Built in 1994
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Puerta del Sur offers 40 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Flat-screen television
  • Cable channels
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Hotel Puerta del Sur has a restaurant on site.

Nearby Activities

3 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a children's pool.

  • Casino nearby
  • Paddleboard on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 45.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Puerta del Sur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

  • Noise-free rooms not guaranteed
  • Staffed front desk
  • Children stay free - maximum age 12
  • Credit card pre-authorization
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Puerta del Sur
  • Hotel Puerta del Sur Valdivia
  • Puerta del Sur
  • Puerta del Sur Valdivia
  • Hotel Puerta Sur Valdivia
  • Hotel Puerta Sur
  • Puerta Sur Valdivia
  • Hotel Puerta del Sur Hotel
  • Hotel Puerta del Sur Valdivia
  • Hotel Puerta del Sur Hotel Valdivia

You should know

  • The seasonal pool will open in December and close in March.
  • Pool access available from 10:00 AM to 9:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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