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Holiday Inn Express - New York City Chelsea by IHG

3.0 star property

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Photo gallery for Holiday Inn Express - New York City Chelsea by IHG

Exterior
Reception
Property amenity
Exterior
Standard Room, 2 Double Beds (High Floor)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
232 W 29th St, New York, NY, 10001
  • Madison Square Garden
    ‪4 min walk‬
  • Macy's
    ‪7 min walk‬
  • The High Line Park
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub (High Floor)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Room amenity

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Room amenity

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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Exterior

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  • Free WiFi
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4.1 out of 5, Very good, (5177)
The price is €280
for 1 room
includes taxes & fees
20 Mar - 21 Mar
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About this property

Holiday Inn Express - New York City Chelsea by IHG

Hotel with free breakfast, a short walk to Madison Square Garden
This smoke-free hotel features a fitness center, a snack bar/deli, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and free use of bicycles are onsite.
Holiday Inn Express - New York City Chelsea by IHG offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express - New York City Chelsea by IHG. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Madison Square Garden and 10 minutes by foot from 5th Avenue
  • Dogs welcome for a fee
Holiday Inn Express - New York City Chelsea by IHG offers its guests a fitness center and complimentary bicycles. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at Holiday Inn Express - New York City Chelsea by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Express - New York City Chelsea by IHG was completed in March 2024.

This 3-star New York hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 55.00 per night)

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Free bike hire

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 92
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 92

More

  • Renovated entire property – March 2024
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 70 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Holiday Inn Express - New York City Chelsea by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 636 out of 1366 reviews
Rating 8 - Good. 419 out of 1366 reviews
Rating 6 - Okay. 169 out of 1366 reviews
Rating 4 - Poor. 63 out of 1366 reviews
Rating 2 - Terrible. 79 out of 1366 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

JOSEPH, Canton

Stayed 2 nights in Nov 2024

8/10 Good

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were very disappointed to be given a basement room upon our arrival, after travelling all day from western Canada. We were told we could get a higher floor the next day, but that came with the inconvenience of having to pack up all of our things. Once we were in the 11th floor room however, it smelled very bad of sweat. It was horrible! We also felt cheated out of the complimentary breakfast that was offered on our first morning there. We had to leave the hotel early to get a spot for the Macy’s Parade, so we were unable to benefit from the free breakfast. It would have been nice if the hotel could have offered some “grab n go” breakfasts in a bag for those taking in the parade. We would have then received our complimentary breakfast and we could have started our long day with some food. Also, the elevator was not working properly on our 2nd morning there. I had a severe knee issue, and taking the stairs from the 11th floor was not an option for me. Other than that, the hotel staff was very friendly and helpful. They gladly kept all of our bags for us when we switched rooms and again when we checked out. The complimentary water was also an added bonus!
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Chongyang

Stayed 2 nights in Nov 2024

8/10 Good

Ornella

Liked: Cleanliness, staff & service, amenities
I liked the cleanliness and the cleaning staff! They were amazing. We had many issues with the elevator and the breakfast area had to be left at 10am sharp. The reception staff didn’t explain the facilities and how some things worked in the room. We found out 2 days before leaving that we could get ice from a machine in the ground floor. We had a great experience with the Night Shift reception staff.
Stayed 15 nights in Nov 2024

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a solo traveler so the room size was enough to meet my needs. More than 2 people can be a little tight. 10 minutes walk from Penn Station which is great to travel around the city via subway system.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Stayed 3 nights in Nov 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Penn Station so Uber Shuttle dropoff and pick up for LGA was convenient and short walk to Highline and many areas of interest. Breakfast was more than adequate, rooms comfortable. Our one issue was that one of the mornings there was a large group checking out and we had to wait for a while before we could go down the elevator from the 10th floor.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loves our stay
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Not the best stay but at least breakfast was included & centrally located. Don’t set your expectations too high. Noisy hallway & elevators were finicky.
Stayed 4 nights in Nov 2024

10/10 Excellent

Giovanni

Stayed 3 nights in Nov 2024

10/10 Excellent

LINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice to stay here for events at MSG.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Amenities
Staff was friendly . Good breakfast
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 5-night stay was great for the most part. The hotel is nestled on 29th between 7th and 8th, and conveniently located close to the subway and lots of food options. It's a close walk to the High Line, Madison Square Garden and Times Square. The room itself was very nice, seemed recently renovated, albeit small (I guess this should be expected for New York). The hot water took a while to heat up, especially in the early morning, but it was great when it worked. I wish there was a way to tone down the bathroom lights as they were quite bright around the mirror. The one major con has nothing to do with the hotel, but there's quite a bit of traffic making its way down the one-way street and there was a lot of noise outside (drilling and garbage trucks) between 3-5am. Bring earplugs or request a room on the other side of the hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Carlae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful willl definitely stay here again
Stayed 3 nights in Nov 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transfer from JFK via train services to Penn station and a 5 minute walk from there
Stayed 3 nights in Nov 2024

6/10 Okay

Ashley

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Quiet walkable and convenient
Stayed 7 nights in Nov 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Stayed 1 night in Nov 2024

8/10 Good

Sendi

Travelled with family
Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 6 nights in Nov 2024