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Holiday Inn Express - New York City Chelsea, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express - New York City Chelsea, an IHG Hotel

Exterior
Reception
Pillow-top beds, in-room safe, laptop workspace, blackout curtains
Exterior
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
  • Parking available
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
232 W 29th St, New York, NY, 10001
  • Madison Square Garden
    4 min walk
  • Haymaker Bar and Kitchen
    1 min walk
  • 28 St. Station (7th Av.)
    3 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    56 min drive

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub (High Floor)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Room amenity

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hilton Garden Inn New York/Manhattan-Chelsea

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.1 out of 5, Very good, (2307)
The price is €138
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hilton Garden Inn New York/Manhattan-Chelsea

About this property

Holiday Inn Express - New York City Chelsea, an IHG Hotel

Hotel with free breakfast, a short walk to Madison Square Garden
This smoke-free hotel features a fitness center, a snack bar/deli, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and free use of bicycles are onsite.
Holiday Inn Express - New York City Chelsea, an IHG Hotel offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express - New York City Chelsea, an IHG Hotel. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 4-minute walk from Madison Square Garden and 11 minutes by foot from 5th Avenue
  • Dogs welcome for a fee
Holiday Inn Express - New York City Chelsea, an IHG Hotel offers its guests a fitness center and complimentary bicycles. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at Holiday Inn Express - New York City Chelsea, an IHG Hotel. Parking is available for a fee. A complete renovation of Holiday Inn Express - New York City Chelsea, an IHG Hotel was completed in March 2024.

This 3-star New York hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 55.00 per night)

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Free bike hire

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 92
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 92

More

  • Renovated entire property – March 2024
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 70 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Holiday Inn Express - New York City Chelsea, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 564 out of 1232 reviews" "
Rating 8 - Good. 382 out of 1232 reviews" "
Rating 6 - Okay. 149 out of 1232 reviews" "
Rating 4 - Poor. 63 out of 1232 reviews" "
Rating 2 - Terrible. 74 out of 1232 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to express my satisfaction with my recent stay at this hotel. The check-in process was both fast and convenient, setting a positive tone for my visit. I particularly enjoyed the breakfast offered daily, which provided a pleasant start to each morning. Additionally, the room was updated and had a modern feel, creating a comfortable environment throughout my stay. I must also commend the cleaning staff for their warmth and helpfulness, which added to the overall positive experience at your establishment. Thank you once again for a delightful stay at your hotel. I look forward to visiting again in the future.
Stayed 2 nights in Sep 2024

8/10 Good

Kathleen

Stayed 3 nights in Sep 2024

10/10 Excellent

Troy

Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Amenities, property conditions & facilities
Late check out flexibility, great breakfast and completely affordable
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Stayed 7 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Christina

Stayed 3 nights in Aug 2024

10/10 Excellent

Jhansi

Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

SANJEEV

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We reserved 2 rooms with queen beds but given with king bed. Rooms were not ready when we arrive. When i asked Front desk ( Jamie ) he replied very rudely that they are overbooked. I never felt so bad in front of my family But when you have reservation you expect it should be ready. Never seen such a poor hospitality in my life. Like the location, breakfast and waterbottle jesture.
Stayed 4 nights in Aug 2024

10/10 Excellent

Danny Shuo

Stayed 2 nights in Aug 2024

8/10 Good

Anna

Renovated hotel in a convenient location
Stayed 3 nights in Aug 2024

10/10 Excellent

Niik

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location will book again if we go back to NYC
Stayed 8 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here was nice breakfast fast could be a little better.
Stayed 2 nights in Aug 2024

6/10 Okay

david

Travelled with partner
Disliked: Staff & service, amenities
My bed nor the bathroom were ready when I got back at 3:30 pm
Stayed 3 nights in Aug 2024

10/10 Excellent

Nalini

Travelled with family
Liked: Cleanliness, amenities
I like that it was close to Penn station and we had access to lots of activities with subway line 1 closeby.
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fine
Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and amenities, including breakfast, free water and use of hotel bikes.
Stayed 6 nights in Aug 2024

6/10 Okay

Chian

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, breakfast was ok, Wi-Fi was sporadic
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception desk people were helpful and efficient. They understand the fast-paced nature of the business and handle it well. The room was clean and up to date. Shower was excellent. Plenty of hot water. Breakfast was of good quality, although the seating space was like flying coach, but it worked. There's a small patio in front of the hotel where you can breakfast or relax. Space is limited, but you can snag a table with umbrella if you're patient. We wanted a reasonably placed nice place to sleep near the Manhattan action and we found it here. Very adequate.
Stayed 4 nights in Aug 2024