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SH Valencia Palace Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SH Valencia Palace Hotel

Property entrance
Standard Double Room Single Use | Front of property
Couples treatment room(s), sauna, hot tub, steam room
Daily buffet breakfast (EUR 19.99 per person)
43-inch Smart TV with digital channels, TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning

Explore the area

Map
Avenida Paseo De La Alameda 32, Valencia, Valencia, 46023
  • Turia Gardens
    1 min walk
  • Mestalla Stadium
    11 min walk
  • Queen Sofia Palace of the Arts
    15 min walk
  • Valencia (VLC)
    20 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Down duvets, minibar, in-room safe, desk

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Single Use

Down duvets, minibar, in-room safe, desk

Junior Suite Single Use

  • 43 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Down duvets, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (3 Adults)

Down duvets, minibar, in-room safe, desk

Superior Room (3 Adults)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room Single Use

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use

  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room (2 Adults + 1 Child)

Down duvets, minibar, in-room safe, desk

Superior Room (2 Adults + 1 Child)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room (with views)

Down duvets, minibar, in-room safe, desk

Superior Double Room (with views)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use (with views)

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use (with views)

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SH Valencia Palace Hotel

Luxury hotel with a full-service spa connected to the convention center in Valencia
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
SH Valencia Palace Hotel offers 239 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at SH Valencia Palace Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Turia Gardens. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, hydrotherapy, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from City of Arts and Sciences and a few minutes from Plaza del Ayuntamiento
  • Beach, cruise terminal, and casino shuttle service available for a fee
SH Valencia Palace Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury SH Valencia Palace Hotel. For a fee, parking is available.

This 5-star Valencia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Restaurante Albufera - This fine-dining restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

Catalan, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 17 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Off-site parking available (EUR 22 per day)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 19.99 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Restaurante Albufera

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch smart TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 7 to February 9:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.99 per person
  • Self parking fee: EUR 17 per night
  • Nearby parking fee: EUR 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
This property's spa can only accommodate 5 guests at a time.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Palace Valencia
SH Palace
SH Palace Hotel
SH Palace Hotel Valencia
SH Valencia
SH Valencia Palace
Valencia Palace
Valencia Palace SH
Valencia SH
Valencia SH Palace
SH Valencia Palace Hotel
SH Valencia Palace
SH Valencia Palace Hotel Hotel
SH Valencia Palace Hotel Valencia
SH Valencia Palace Hotel Hotel Valencia

SH Valencia Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1002 reviews" "
Rating 8 - Good. 292 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely. Swimming pool was great if a little small. Breakfast was huge! And yummy!
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area and good hotel, would recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mercy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with this hotel. Lovely, clean hotel and safe area. Reception staff so helpful. Rooftop pool. Buffet breakfast has tasty options! We were out late most evenings and often walked back to hotel from restaurants. Bus routes close by to the beach/restaurants/bars/clubs. Took Uber too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pavla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is in a great location, nice and easy to navigate from there around the city and less then half hour to the airport by car. It has the fun Gulliver park nearby, we were able to cover pretty much the main attractions by foot, rental bike in easy way as there is a city park/gardens that connect the most visited attractions. Location of the hotel was quiet. The lobby and other hotel facilities spacious, serene in decor and with plentiful seats and handy book corner. Staff were all really friendly, helpful and courteous. Food was tasty on the room service, you had the terrace bar on the roof, but it filled up quickly, so you need to book it in advance. Rooms were spacious and beds super comfortable, great air-conditioning. Lovely touch with the sun hats that were provided to you. 🌞The swimming pool upstairs was full of sunshine and very relaxing area as on rooftop, but it is on the smaller size and can get overcrowded. Other then that, had a lovely short stay and would be back. Thank you 😊
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. Recommended.
Very comfortable room; spacious, spotless. Fab bathroom, mushroom shower, double sinks. A sliding door for WC. Breakfast excellent, premium fresh ingredients. Limitless fresh orange juice/nespresso coffee. All staff very helpful/patient/polite. Spa treatments pricey but wonderful. Only negative aspect is the pool. The outdoor pool is small (10x5m) so just for plunging to cool down rather than swimming. Not always enough lounge chairs available, and the pool area itself is small. Very few city hotels in Valencia have pools though; this one is adequate for a city vacation. Would absolutely come back. Recommended.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and very helpful. Rooftop restaurant was very pleasant with nice drinks.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had a can do attitude,they seemed to want to help. The cleaning was of a high standard,it was lovely to have a roof top pool to come back to although could do with a few more chairs,the rooms were large with good wardrobe space especially for a city hotel.I didn't use the spa so cannot comment the breakfast was good lots of choice. So now the negatives the shower drainage was poor and because of shape of it the water would flood the bathroom and the tiles were shiny so slippery when wet,the shower gel etc was down the far end not by shower heads and when you walked back and forth to get it water went on floor. I cannot comment on the ground floor restaurant as it was closed as staff on holiday,the upstairs restaurant had a lovely vibe but considering it was a non smoking hotel it allows smoking a plus for some but a negative for me and I think it should say a non smoking hotel except for roof top restaurant, the main course was mediocre at best,it didn't come with potatoes or rice and the menu had no sides on it and absolutely no vegeterian option . However desserts are good and you can go in late just for dessert. Overall I thought the hotel.was lovely as were the staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gizem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Konstantin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
2 day stay at the SH València Palace Hotel
The hotel is at a walking distance to the City of Arts and Sciences and to the architectural complex by Santiago Calatrava. There is underground public parking next to it, which costs €18 per day. The rooms are spacious and you have all the amenities at your disposal. The only downside was the annoying noise from the plumbing of the next room. The interior of the hotel is a bit dated and in need of renovation so it could really live up to its 5 star category.
Stayed 2 nights in Aug 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely room, fantastic breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Gizem

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOM NOT READY WHEN WE ARRIVED. TERRIBLE STRONG SMELL COMING FROM DRAINS IN ROOM WHICH WAS A LET DOWN. ON PLUS SIDE BED COMFY,POOL SMALL BUT ACCEPTABLE. BAR AT HOTEL TO HAVE A DRINK BEFORE BED. COULDN'T COMMENT ON FOOD CIS ATE OUT EVERY DAY.
Stayed 7 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Catalin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with easy access to everything. Literally next to the Rio Park and the Music Center.
Stayed 4 nights in Jul 2024

6/10 Okay

Charlene

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
A really beautiful modern hotel with a lovely reception area. All of the staff were extremely helpful and polite. The breakfast was excellent with plenty of choice and options. The room was spacious and clean and kept very clean throughout our stay. It's position was ideal for a half hour stroll into the centre or a 7 or 8 Euro taxi ride. I would recommend and if we return to Valencia, we would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tom

A male receptionist was particularly helpful and we are exceedingly grateful to him.
Stayed 3 nights in Jun 2024

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break
Really good hotel Lovely staff No complaints Would definitely stay here again
Stayed 3 nights in Jun 2024