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Red Roof Inn Utica

2.0 star property

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Photo gallery for Red Roof Inn Utica

Desk, free WiFi, bed sheets
BBQ/picnic Area
Exterior
Reception
Coffee service

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
20 Weaver Road, Utica, NY, 13502
  • Stanley Theater
    ‪2 min drive‬
  • Saranac Brewery
    ‪4 min drive‬
  • Utica College
    ‪7 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • 23.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, free WiFi, bed sheets

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Desk, free WiFi, bed sheets

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Utica

Hotel in Utica with free parking
This hotel features coffee/tea in a common area, a 24-hour front desk, and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, RV/bus/truck parking, and ATM/banking services are onsite. Weekly housekeeping is available.
Red Roof Inn Utica offers 112 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. This Utica hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Utica. During your stay, you're just a quick walk from Erie Canalway Trail. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include an ATM, a vending machine, and coffee/tea in a common area
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Erie Canalway Trail and North Utica Shopping Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Utica, you'll find a vending machine, a picnic area, and coffee/tea in a common area. Public spaces have free WiFi. Red Roof Inn Utica also features an ATM, a television in a common area, and RV/bus/truck parking. Free self parking is available.

Smoking is allowed in designated areas at this Utica hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (86 centimetre high)
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.42 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel Utica
Red Roof Inn Utica
Utica Red Roof Inn
Red Roof Inn Utica Hotel
Red Roof Hotel Utica
Red Roof Inn Utica Hotel
Red Roof Inn Utica Utica
Red Roof Inn Utica Hotel Utica

Red Roof Inn Utica Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1008 reviews
Rating 8 - Good. 310 out of 1008 reviews
Rating 6 - Okay. 152 out of 1008 reviews
Rating 4 - Poor. 85 out of 1008 reviews
Rating 2 - Terrible. 97 out of 1008 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and neat. Thank you.
Stayed 1 night in Dec 2024

2/10 Terrible

Brandon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs
Stayed 1 night in Dec 2024

4/10 Poor

Ashley

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Thien

Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Staff & service
My room smelled like an ash tray. Supposedly the facility was non smoking but you would not know it from the smell or the cigarette burns in the night table.
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Stayed 4 nights in Nov 2024

10/10 Excellent

Salil

Stayed 1 night in Nov 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

carrie

The room floor was dirty. The bottom of my white socks were brown.
Stayed 2 nights in Nov 2024

4/10 Poor

Sylvia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was very friendly. First room had many bugs so we switched rooms. There were no counters in the bathroom and the towel racks needed reattached. No table and the desk wasn't big enough to write on. The coffee pot was tiny!!! Ice machine was a long distance from the room. Outside lighting was poor and with all the outdoor stairwells and corners we felt unsafe. We could hear everything in the other rooms, might as well have had the doors open - that was pretty disgusting!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Francesca

Stayed 1 night in Oct 2024

6/10 Okay

Brian

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very thin walls and windows were drafty
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roach crawled across me and went on wall. Showed picture. Bill the manager said we get a refund 11/3-11/4 room 209 and a dirty sock in the bathroom
Stayed 1 night in Oct 2024

4/10 Poor

LaLanna, Valencia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were people staying at the hotel, but not in the hotel. If you catch my drift. Just a dirty, sketchy location.
Stayed 3 nights in Oct 2024

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Janice

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, noisy and overall marginal hotel
The first room I was assigned to was marked as clean but when I arrived in the room there was spilled soda on the counter, the comforter had stains on it, there were dead flies on the counters, a used glass was on the counter and the room had a dank smell. I went to the desk to ask for a new room - they obliged - and this second room was marginally better. It still had a few dead bugs on the counters but the smell was better and the sheets appeared clean. The counters appeared to have been wiped clean. The mid-night was not quiet. There was a gathering of people and cars about 2 am outside of the registration area of the Hotel honking horns, yelling, pushing each other and generally disrupting the quiet at the hotel. This lasted about 1 hour before they finally dispersed and I could go back to sleep in the too soft bed with a flat pillow.
Stayed 1 night in Oct 2024

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

HEATHER

Liked: Room comfort
Disliked: Cleanliness
Pack ear plugs!
Very noisy at night. Disruption in parking lot. Night clerk should have called the police much sooner. I was awake from 1am-3am.
Stayed 1 night in Oct 2024

2/10 Terrible

MARCIA

Travelled with family
Liked: Room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Annie

Stayed 1 night in Oct 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room smelled like marijuana. There were no bath towels. People screaming outside. My kid grew up in the ghetto. The noise made him anxious and scared. Kept going to the window to look out. PTSD has many forms. Fortunately I can ease his mind. Smelled marijuana even outside. Room was clean though and the staff was okay.
Stayed 1 night in Oct 2024

10/10 Excellent

Nikole

Stayed 1 night in Sep 2024

8/10 Good

Mr. Karl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was our second time staying here. Very comfortable and clean.
Stayed 1 night in Oct 2024

6/10 Okay

Virginia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was maintained nicely. No garbage lying around. Staff was very friendly. Only issue I had was with other guests being super noisy and loud 2am.
Stayed 1 night in Oct 2024

6/10 Okay

Eric

Stayed 1 night in Oct 2024