Home2 Suites by Hilton Utica, NY

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Utica, NY

Exterior
Indoor pool
Exterior
In-room safe, desk, laptop workspace, free WiFi
Free daily buffet breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included

Explore the area

Map
119 N Genesee St, Utica, NY, 13502
  • Utica Children's Museum
    11 min walk
  • National Distance Running Hall of Fame
    13 min walk
  • Utica Memorial Auditorium
    17 min walk
  • Utica, NY (UCA-Oneida County)
    17 min drive

Room options

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

  • Canal view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Canal view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Home2 Suites by Hilton Utica, NY

Hotel in Utica with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Home2 Suites by Hilton Utica, NY offers 89 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Accommodations are furnished with double sofa beds and desks. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Utica, NY. During your stay, you're just a quick walk from Erie Canalway Trail. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton Utica, NY offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Home2 Suites by Hilton Utica, NY also features barbecue grills, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Utica hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height view port in door
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Toilet paper
  • Towels

Entertainment

  • TV channels

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Utica NY
Home2 Suites by Hilton Utica, NY Hotel
Home2 Suites by Hilton Utica, NY Utica
Home2 Suites by Hilton Utica, NY Hotel Utica

Home2 Suites by Hilton Utica, NY Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 391 reviews" "
Rating 8 - Good. 71 out of 391 reviews" "
Rating 6 - Okay. 23 out of 391 reviews" "
Rating 4 - Poor. 16 out of 391 reviews" "
Rating 2 - Terrible. 24 out of 391 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property With great breakfast free
Stayed 3 nights in Jun 2024

4/10 Poor

Nicole

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Room had a musky smell. Shower door kept rolling open.
Stayed 1 night in Aug 2024

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Rachael, Lilburn

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a Cooperstown weekend and decided on this hotel. The property overall was in good condition and accommodated our family and the daily complimentary breakfast was also a plus. No issues with parking or anything regarding the amenities. My only complaint is our trip was cut short due to a family emergency, we initially paid for a full week and had about 2 days remaining before we had to leave. We spoke to the front desk about refunding for those 2 days, who then advised us it shouldn’t be a problem but we would have to speak with the manager who was not in but would leave a message and our contact info. Well we never heard back from the manager, even after contacting Expedia and the hotel. Just basically forfeited the 2 days and the money spent on the stay.
Stayed 7 nights in Jun 2024

10/10 Excellent

Dariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great!! The only thing I would suggest is having breakfast until 10:00am instead of until 9:30am.
Stayed 1 night in Aug 2024

2/10 Terrible

Jason

Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Just don’t leave anything in your car and you are fine.
Stayed 1 night in Jul 2024

10/10 Excellent

Anna Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The breakfast was exceptional. Tasha monitors the breakfast area, making sure everything is full and ready as people come down. She was amazingly friendly and she had a great attitude as she worked so hard to make everything perfect! She deserves a reward for her dedication to this facility.
Stayed 1 night in Jul 2024

10/10 Excellent

Hiep H

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and room. Amenities were great, 24 hour gym and free laundry, no need to run around asking the front desk or local businesses for quarters. Rooms had a bunch of counter space and plugs for all the electronics we had (phones, watches, iPads etc)
Stayed 1 night in Jul 2024

8/10 Good

Kimberly, Kingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only here for one night but thought it was a nice step up from our previous night elsewhere. It’s an all-suite hotel designed for traveling families, so the full kitchen was a bit much for our needs, but kids thought it was fun. Pool was nice, breakfast was great, and the lobby snacks were a nice touch. Good, central location. Easy parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did a spectacular job working through some significant computer-related outages beyond their control
Stayed 7 nights in Jul 2024

10/10 Excellent

sam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect size for the five of us that were traveling. Rooms were nice, however, showed a little wear. Had a refrigerator, microwave, sink, dishwasher, toaster, and fully stocked mini kitchen. Staff were very friendly and accommodating. Breakfast was ok (it was hot and there were different quick dine options), good for something fast. Exercise room was nice and had quality equipment (especially for a hotel). Close to Starbucks and restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Stayed 1 night in Jul 2024

10/10 Excellent

Carly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Must be pretty new. Huge rooms. Comfy beds. Great shower. Included breakfast was handy for the morning. Pool was a nice bonus.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2024

8/10 Good

Badri

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast was amazing. I enjoyed the cheese and leek pastry a lot.
Stayed 1 night in Jul 2024

2/10 Terrible

Marlene

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I would not stay in this hotel again. We booked an 8 day stay.my room wasn’t cleaned from Friday to the next Saturday. I had to get my own towels after they counted them so we could shower in comfort. I emptied my own trash and also took that down to them. The breakfast was aweful. The first day they had nothing. The pool was really cold and we were told it was broken. Made my own beds with the sheets most of the time they didn’t put much out for breakfast. When we got down there there was nothing. I got tired of asking them for towels and garbage baths on a daily basis I won’t stay at this facility again
Stayed 8 nights in Jun 2024

10/10 Excellent

Grace, new hartford

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude
Stayed 1 night in Jun 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
In town visiting family and friends
Stayed 3 nights in Jun 2024