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Holiday Inn Express & Suites Utica, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Utica, an IHG Hotel

Free daily buffet breakfast
Exterior
Point of interest
Exterior
Suite, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
23 Wells Ave, Utica, NY, 13502
  • Utica Children's Museum
    ‪14 min walk‬
  • National Distance Running Hall of Fame
    ‪15 min walk‬
  • North Utica Shopping Center
    ‪18 min walk‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Home2 Suites by Hilton Utica, NY

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (412)
The price is €197
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Home2 Suites by Hilton Utica, NY

About this property

Holiday Inn Express & Suites Utica, an IHG Hotel

Hotel in Utica with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Utica, an IHG Hotel offers 75 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Utica hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Utica, an IHG Hotel. During your stay, you'll be within walking distance of Erie Canalway Trail. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 336 square feet (31 square meters) and includes conference space. A 24-hour fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Utica, an IHG Hotel. Free self parking is available. You'll have access to the health club at a partner property.

This Utica hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (336 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Pool hoist on site
  • Sign language-capable staff
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • LED light bulbs
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Holiday Inn Express & Suites Utica, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 880 reviews" "
Rating 8 - Good. 272 out of 880 reviews" "
Rating 6 - Okay. 65 out of 880 reviews" "
Rating 4 - Poor. 23 out of 880 reviews" "
Rating 2 - Terrible. 34 out of 880 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Utica but I also know it can have some edges . . . So, I was pretty grateful for the smooth location and vantage of this hotel (along with the pleasant staff) which made for a friendly weekend home.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha, Goshen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the staff were friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Free breakfast should go till later
My stay was pretty good the room wasn't as clean as it had been in the past. Most of the furniture was quite dusty. Tho happily the bathroom was clean and the beds are very comfortable. I do feel like the free breakfast should be available until a I'm leaving Utica now so I'll it will be late when I get home plus I'm already so wiped out. I'm sorry I would have loved to see everyone time. Being several times I've missed it because I'm trying to pack and checkout therefore it is very hard to get down for breakfast in time
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Stayed 2 nights in Sep 2024

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Honore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect and the staff was outstanding
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Amenities
Great hotel, good central location
Stayed 1 night in Oct 2024

10/10 Excellent

alissa

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom indicated more care in improving condition of tile and door
Stayed 1 night in Oct 2024

6/10 Okay

iris

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
They canceled my reservation just one day before - even though I booked it 6 months ahead of time!
Stayed 3 nights in Sep 2024

8/10 Good

Stacy

Stayed 2 nights in Aug 2024

10/10 Excellent

Laurii

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, well-kept and clean. Clean all around, with staff that are very helpful and thoughtful. Stayed twice and will definitely stay again when we travel throughout the area.
Stayed 1 night in Sep 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Purna Satish

Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, property was well kept. Breakfast area was large with lots of choices. Laundry facilities were welcome! Room clean, spacious and worth the price paid. Would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Nice room. Well maintained hotel.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at Holiday Inn Expresses quite often. This was not as good as most, but not bad at all. I would stay here again, but I would be more enthusiastic with better shower water pressure.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2024