Holiday Inn Express & Suites Utica, an IHG Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Gym

Breakfast included

Laundry

Air conditioning

Housekeeping

Explore the area

23 Wells Ave, Utica, NY, 13502

Utica Children's Museum
14 min walk
National Distance Running Hall of Fame
15 min walk
North Utica Shopping Center
18 min walk
Utica, NY (UCA-Oneida County)
17 min drive

Room options

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Sleeps 4
1 Queen Bed

Suite, 1 King Bed

Sleeps 4
1 King Bed

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Suite, 2 Queen Beds

Sleeps 6
2 Queen Beds

Standard Room, 2 Queen Beds

17 sq m
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Sleeps 4
2 Queen Beds

Standard Room

Sleeps 2
1 King Bed OR 1 Queen Bed

Similar properties

Parking included

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in Utica with free breakfast and a 24-hour fitness center

A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Holiday Inn Express & Suites Utica, an IHG Hotel offers 75 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Utica hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Utica, an IHG Hotel. During your stay, you'll be within walking distance of Erie Canalway Trail. Features include free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi (speed: 50+ Mbps)
Free self parking
Amenities include a front-desk safe, a 24-hour business center, and a meeting room
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
Within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum

There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 336 square feet (31 square meters) and includes conference space. A 24-hour fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Utica, an IHG Hotel. Free self parking is available. You'll have access to the health club at a partner property.

This Utica hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Spanish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 6 AM–10 AM
Manager's reception (select days)
Coffee/tea in a common area

Things to do

24-hour fitness centre
Access to nearby health club
Swimming pool

Family friendly

Free cots/infant beds
Free rollaway/extra beds
Laundry facilities
Microwave
Fridge
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Turndown service

Business services

24-hour business centre
Conference space (336 square feet)
A meeting room

Outdoors

BBQ grill(s)
Firepit
Outdoor entertainment area
Outdoor furniture

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Grab bar in shower
Handrails in stairwells
Pool hoist on site
Sign language-capable staff
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Comprehensive food waste policy
Fireplace in reception
Smoke-free property
TV in lobby
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Free rollaway beds
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow-top mattress

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Towels
Toothbrush and toothpaste (on request)

Entertainment

TV channels
LED TV
Premium channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Bulk dispenser for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products used
Energy-saving switches
Free local calls
Iron/ironing board
Laundry detergent
LED light bulbs
Phone
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Front desk staff will greet guests on arrival.

We should mention

Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Utica

Holiday Inn Express Utica

Utica Holiday Inn Express

Holiday Inn Express Utica Hotel

Holiday Inn Express Suites Utica

Holiday Inn Express & Suites Utica, an IHG Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Timothy

Business traveller

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was awesome! Great breakfast

Stayed 1 night in Aug 2024

8/10 Good

Peter

15 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Derek

11 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Joanne

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay again

Nice hotel, but the fan the bathroom didn’t work.

Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Travelled with family and small children

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff and a clean room with comfortable beds. The continental breakfast was hot and fresh with lots of options!

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, great value!

The staff and the room made us feel very much at home. We wished we were staying more than just one night!

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

danielle

Travelled with family

4 Aug 2024

Liked: Staff & service, property conditions & facilities, room comfort

Short one night stay

The front desk employee Peter was very friendly and helpful. Unfortunately when we arrived and went to our room, we discovered that it hadn’t been cleaned. Peter was quick to find us a new room. Decor was a little dated but overall neds were comfortable.

Stayed 1 night in Aug 2024

10/10 Excellent

Fikret

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

chris

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children

31 Jul 2024

Liked: Staff & service, amenities, property conditions & facilities

Room could have been cleaned better. It was apparent that the floor had not been swept….hair on floor. Yuck!!

Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Business traveller

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

22 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

21 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Travelled with family

17 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were in Utica for a Family Reunion and the Boilermaker. The staff, especially the General Manager, was excellent and did everything they could to make our visit fun and enjoyable.

Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

jeanette

Travelled with family

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full Breakfast and a GF muffin, too!

This was a quick overnight while on the road to somewhere else but the pool, room and breakfast and friendly service were all great. we wish all their properties offered that good a breakfast. Among the sausage and omelets, they even had a udi's gluten free muffin. Lovely!

Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Business traveller

14 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent customer service & awesome housekeeping.

Stayed 4 nights in Jul 2024

10/10 Excellent

Marinko

11 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Travelled with partner

11 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Peter went above and beyond, with kindness, info and all we could ask of him! Very nice accommodations!

Stayed 2 nights in Jul 2024

10/10 Excellent

vonzella, Baltimore

Travelled with family

30 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The guy Peter was a pleasure to meet. He was professional and made the stay pleasurable. He worked alone but it felt like a whole staff was present and with a smile. Thank you Peter

Stayed 2 nights in Jun 2024

8/10 Good

Alan

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

26 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and well priced

A good place to stay as we drove through NY State, comfortable beds and amenities (we have a 3yr old and she loved the pool) Breakfast was convenient but not very ecofriendly with lots of single-use plastics.

Stayed 1 night in Jun 2024