Hampton Inn Utica

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Dates

January 2025

February 2025

Premium bedding, pillow-top beds, desk, laptop workspace

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym

Pet-friendly

Breakfast included

Laundry

Air conditioning

Housekeeping

Explore the area

172 - 180 North Genesee Street, Utica, NY, 13502

Utica Children's Museum
14 min walk
North Utica Shopping Center
14 min walk
Utica Memorial Auditorium
19 min walk
Utica, NY (UCA-Oneida County)
17 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

54 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

54 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible

54 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

54 sq m
Sleeps 2
1 King Bed

Standard Room

54 sq m
Sleeps 4
2 Queen Beds

Studio, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Room, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Room, 2 Queen Beds, Non Smoking

54 sq m
Sleeps 4
2 Queen Beds

Standard Room

54 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

54 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel in Utica with free breakfast and a fitness center

This hotel features a fitness center, coffee/tea in a common area, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and barbecue grills.

Hampton Inn Utica offers 84 air-conditioned accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Utica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn Utica. During your stay, you're just a quick walk from Erie Canalway Trail. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi and wired Internet
Free self parking and RV/bus/truck parking
Amenities include laundry facilities, an elevator, and coffee/tea in a common area
Onsite recreation includes a gym
Guests have great things to say about the clean accommodations and the helpful staff
Within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum
Cats and dogs welcome for a fee

Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Hampton Inn Utica. Self parking is free. A complete renovation of Hampton Inn Utica was completed in February 2020.

Smoking is allowed in designated areas at this Utica hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free uncovered self-parking on site
Motorhome/coach/lorry parking (free) on site
On-site parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:00 AM–10:00 AM
Manager's reception (select days)
Coffee/tea in a common area

Things to do

Fitness centre

Family friendly

DVD player
Laundry facilities
Microwave
Fridge

Conveniences

Lift

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Outdoors

BBQ grill(s)
Picnic area

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Designated smoking areas
Renovated entire property – February 2020

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Pillow-top mattress
Premium bedding

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

TV channels
DVD player
LCD TV
Premium channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Connecting rooms available
Desk
Free local calls
Guidebooks/recommendations
Iron/ironing board
Laptop-friendly workspace
Laundry detergent
Mobile key entry
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Utica

Hampton Inn Utica

Utica Hampton Inn

Hampton Inn Utica Hotel Utica

Hampton Inn Utica Hotel

Utica Hampton Inn

Hampton Inn Utica Hotel

Hampton Inn Utica Utica

Hampton Inn Utica Hotel Utica

Hampton Inn Utica Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Terrible

Maria

30 Sept 2024

Disliked: Cleanliness

We are still waiting for our refund. We canceled the reservation 3 days before and we were promised to be refunded and still we haven’t got our refund back. Please help us get our money back.

Stayed 1 night in Sep 2024

10/10 Excellent

casey

Travelled with family and small children

27 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Vomit by front door for two days/breakfast was not great. Huge potholes in the parking lot and the fridge hardly worked

Stayed 3 nights in Sep 2024

6/10 Okay

Chad

Business traveller

25 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Room was a bit dirty and you can tell it had not been deep cleaned and quite a while. Walls are very thin and you can hear everybody above you and in the other rooms. I did find the beds to be very comfortable and the rooms to be very spacious

Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Travelled with pets

24 Sept 2024

Very happy with the check in and the comfortable room.

Stayed 1 night in Sep 2024

4/10 Poor

JOHN

Travelled with partner

23 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was not clean. Several lamp bulbs were out. Couldn't raise the window shades so the room was like a tomb.

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family

23 Sept 2024

Disliked: Cleanliness

This hotel did not meet reasonable standards for cleanliness. The front entryway doors look as if they haven’t been cleaned in months, and the entry way carpet was heavily stained. The elevator carpet was very dirty as well. The room was better, but still wasn’t as clean as it should have been. Some corners had dust and hair for example. Late night guests were loud and woke us up as well. Overall, not a stay that was consistent with the Hampton Inn brand image.

Stayed 2 nights in Sep 2024

8/10 Good

Alley

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

18 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Lise

Travelled with group

15 Sept 2024

Liked: Cleanliness, staff & service, amenities

Lady at the front desk very nice and helpful. Too hot in lobby....not AC. Hard to enjoy breakfast.

Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with group

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was clean. Staff friendly. We would stay here again. Bed very comfortable.

Stayed 3 nights in Sep 2024

10/10 Excellent

Dana

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente

Stayed 1 night in Aug 2024

10/10 Excellent

Katie

1 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Mostafa

29 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Cassie

Travelled with partner

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We felt there was a lot of activity in the parking lot in the evening (9pm-10pm) when we went out and came back there were quite a few people in running cars and out walking and smoking. But we had a really nice stay and the room was beautiful and very clean!

Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Business traveller

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really nice place. We loved our stay at Hampton Inn Utica, NY.

Stayed 1 night in Aug 2024

8/10 Good

Deborah

16 Aug 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Corinne

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Joel

Travelled with family, Travelled with family and small children

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Pool was not operational, wish we would have known prior to booking.. with kids it was a bit stressful

Stayed 3 nights in Jul 2024

2/10 Terrible

Emily

23 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The air conditioning in the lobby/breakfast area/elevator was out. The pool, which was supposed to be finished with repairs by the time we arrived, was still closed when we checked in and so we had no access. A smoke alarm went off for about an hour at night, and the folks staying in the room next-door to us played their television and then their music at an unreasonable volume all night long and no management intervened.

Stayed 1 night in Jul 2024

6/10 Okay

Tayla

23 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Nicholas

22 Jul 2024

Disliked: Cleanliness, staff & service

Staff member Bambi is a nasty, rude, and more of a liability than an asset. We checked in to her rudeness and nasty tone when we simply asked if she had a preferred place to eat that she could recommend..i then ask about what time the pool closes and she says its closed for repair and that it is all over Expedia and their website, however i took a picture, repairs were supposed to be done on July 16, they crossed thru the paper with a red marker and wrote July 23rd..she then gives us a room key to 331, my wife and i walk in and i say wow they didn't clean this room too well, my wife says this is someone else's room their luggage was still in the room....back to Bambi we go and i explain i think there was a mistake because someone's stuff is in there she rudely responds no, that room was assigned and cleaned this morning....after further review she gives us a key to room 133, i say oh it was just a typo and she says no it wasn't a typo and she is giving us this room instead (Clearly she couldn't admit having made a mistake)....we go to room 133 conveniently located next to the mechanical room (Sarcasm)and to say it was disgusting is an understatement, however i was not going to deal with Bambi again so we cleaned the bathroom ourselves with the toilet paper and hand towels in the room, Horrible everything across the board for this hotel!

Stayed 1 night in Jul 2024

10/10 Excellent

James

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

Judy

Travelled with family

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The pool was closed we where not told this made a long weekend for a 4 year old that was looking forward to the hotel pool. We had paid extra to have a hotel with a pool. Some staff where rude. However at check out we again voised our disappointment and we received 10000. Roughly $50 toward our next booking.

Stayed 2 nights in Jul 2024