Upper Lake Inn and Suites

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Dates

December 2024

January 2025

Desk, laptop workspace, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk

Pet-friendly

Laundry

Air conditioning

Parking included

Free WiFi

Explore the area

450 E Highway 20, Upper Lake, CA, 95485

Upper Lake Main Street
4 min walk
Judy's Junction
5 min walk
Cloverdale Bus Station
66 min drive
Ukiah, CA (UKI-Ukiah Regional)
34 min drive

Room options

Standard Single Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Junior Studio Suite, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Double Room, 2 Double Beds

Sleeps 4
2 Double Beds

Similar properties

Pool

Parking included

Free WiFi

Air conditioning

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Motel with free parking, a quick walk to Upper Lake Main Street

A microwave in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.

Upper Lake Inn and Suites offers 34 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries.

This Upper Lake motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Upper Lake Inn and Suites . During your stay, you're just a quick walk from Upper Lake Main Street. Free WiFi in public areas, free self parking, and laundry facilities are available.

Free WiFi
Free self parking and RV/bus/truck parking
Amenities include laundry facilities, TV in a common area, and a shared microwave
Just a 4-minute walk from Upper Lake Main Street and 6 minutes by foot from Running Creek Casino
Dogs welcome for a fee (restrictions apply)

As a guest of Upper Lake Inn and Suites , you'll find barbecue grills, a picnic area, and laundry facilities. WiFi is free in public spaces. Upper Lake Inn and Suites also features express check-out, a television in a common area, and a microwave in a common area. Limited free parking is available on a first-come, first-served basis.

This Upper Lake motel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

On-site parking available only on request
Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Limited on-site parking
Wheelchair-accessible parking and van parking available

Family friendly

Laundry facilities
Microwave
Fridge

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Laundry facilities

Outdoors

BBQ grill(s)
Picnic area

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Assistive listening devices available
Braille signage
Handrails in stairwells
Pool hoist on site
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Shared microwave
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Bathroom (partially open)
Free toiletries
Hairdryer
Jetted bath
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

32-inch TV
TV channels

Food and drink

Coffee/tea maker
Freezer
Microwave
Fridge

Access via exterior corridors
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 250
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per night plus USD 250 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Google Pay and Apple Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Alcohol isn't served at Upper Lake Inn and Suites .
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SUPER 8 MOTEL UPPER LAKE

SUPER 8 UPPER LAKE

Super 8 Upper Lake Motel

Super Eight Upper Lake

Upper Lake Super Eight

Upper Lake Super 8

Super 8 Upper Lake Lake County, CA

Super 8 Wyndham Upper Lake Motel

Super 8 Wyndham Upper Lake

Super Eight Upper Lake

Upper Lake Super Eight

Super 8 By Wyndham Upper Lake Lake County

Upper Lake Super 8

Upper And Suites Upper

Super 8 by Wyndham Upper Lake

Upper lake Inn and Suites Motel

Upper lake Inn and Suites Upper Lake

Upper lake Inn and Suites Motel Upper Lake

Upper Lake Inn and Suites Reviews

7.2

Good

8.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

6/10 Okay

marco

Business traveller

11 Sept 2024

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Peggy

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Ellen

9 Aug 2024

Liked: Cleanliness

Disliked: Staff & service

They did not have the reservation and kept saying the internet was down…all night until it was time for me to leave. Then magically it was up. Clerk kept using honey and dear, etc to address me. It wasn’t great but not the worst either.

Stayed 1 night in Aug 2024

10/10 Excellent

brian

Business traveller

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 11 nights in Jul 2024

8/10 Good

Rafael

Business traveller, Travelled with partner

24 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place to stay when in the area

Stayed 1 night in Apr 2024

4/10 Poor

Kimberly

18 Jul 2024

Liked: Cleanliness

No-asis

Hotels.com’s listing includes a pool (along with pics) and that the hotel was pet friendly. We’d been traveling with our dog for over 12 hours and were road weary, so this looked like the perfect oasis to rejuvenate us. We booked it! Sadly, when we arrived there was no pool, and they hadn’t had one since Covid. Also, they required a $25 pet deposit that wasn’t mentioned at booking. Okay. Then let’s add the bed was noisy (the left side made a bang side when you sat down) and was hard, and the shutters on the windows did not block the bright security light outside our room, so no sleep for us this night. The front desk basically placed the blame on hotels.com for the pool and pet, but did recommend some good places to eat nearby. That was nice. The soda machine was broken, but you could buy drinks and snacks from the counter. Final sad complaint, the tv channels didn’t come in clear. It just wasn’t anything we were expecting, so I want to make sure no one else is surprised.

Stayed 1 night in Jul 2024

2/10 Terrible

Anastasia

15 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Jeff

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was ok

Stayed 1 night in Jul 2024

10/10 Excellent

ana

Travelled with family

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was amazing

Stayed 2 nights in Jul 2024

8/10 Good

Wayne

Business traveller, Travelled with partner

6 Jul 2024

Liked: Cleanliness

Disliked: Amenities

With a few exceptions in our experience, the husband-wife management is responsive to requests and generally courteous. "Ken," the husband of the South Asian couple was a little surly one morning when asked to reprogram our key cards. In contrast, his wife "Bikie" (?) was always cheerful, even when asked to exchange our towels for fresh early in the morning. To be fair, there is no back-up for them, so they're up late. Morning isn't their best time. The facility is a recycled Super 8 with obvious equipment and physical deficiencies. It's by far the lowest-cost lodging in the Upper Lake area for obvious reasons. The pool appears to be permanently closed. Some repainting and maintenance work was ongoing at the time of our stay. Possibly it will get better? Our room overall was clean, though we thought the carpeting a little dingy. Linens were fresh. We always check for bedbugs, even in high-end hotels. There was no evidence of the critters. Our stay was predicated on being close to our business destination. Other options include a casino down Hwy. 20 a short distance, but at a much higher price. There are few restaurant options in the area, though enough to satisfy our needs. Try Judy's cafe directly across Hwy. 20. The food is good and the staff is cheerfully responsive. The Blue Wing, a more upscale restaurant in Upper Lakes Old Town is more upscale. It offers dining inside and outside. There was live music the evening dined outside. Breakfast is a little too fussy for us.

Stayed 1 night in Jun 2024

10/10 Excellent

Robyn

30 Jun 2024

Liked: Cleanliness

Stayed 1 night in Jun 2024

10/10 Excellent

Roxanne

Travelled with family

8 Jun 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Location was convenient for our needs. The pool is out of service, seems permanent by the looks of it.

Stayed 1 night in Jun 2024

8/10 Good

Wayne

Business traveller, Travelled with partner

8 Jun 2024

Liked: Cleanliness, staff & service

This is an older, recycled facility, probably a former chain hotel built in the 1960's or 70's with the typical 2-story, outside entry configuration. Due to several prior negative experiences, we try to avoid facilities owned and operated by people originating from the Asian subcontinent bordering the Bengal Sea. Often, they cut too many "corners," and don't seem to concern themselves with cleanliness and guest comfort. Often, the reviews will signal the ownership, or we'll call ahead. English spoken with a distinct accent usually provide enough clues. Our efforts don't vary, so we were somewhat surprised to encounter the aroma of curry upon arrival. Of course, this was past the date and time for cancelation without penalty, so we "hunkered down," waiting for the nearly inevitable "other shoe" to drop. As we settled in, we noticed the usual decaying concrete on the stairway leading to our room on the second story, and that the pool was "closed for the season" due to hundreds of boxes and othe items stored under what we interpreted as a pool house at the end, the gate securely locked. We don't know what that was all about..., but somewhat unsightly in our opinion. There was a problem with the credit card reader at check-in, so we were asked to return later. No matter. It's incumbant upon them to collect the room fee. We set aboit organizing our stay, unloading a fair amount ot luggage and other items for our upcoming business, the purpose of our stay. There was no elevator.

Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Business traveller

15 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice operator

Stayed 1 night in Mar 2024

4/10 Poor

Spencer

Travelled with partner

11 May 2024

Disliked: Staff & service, property conditions & facilities

People kept getting the wrong room number issued by staff and people kept trying our room

Stayed 1 night in May 2024

4/10 Poor

Larena

5 May 2024

Liked: Cleanliness

Disliked: Staff & service

Terrible customer service

I have a bad knee and this place does not have an elevator. I asked if I could have a bottom floor and he said no you can’t because you put your reservation online and not through us. There was only 6 cars parked the whole night, they could have gave me a bottom room. But they refused and I had a never hard time getting up stairs with my knee. I was not happy terrible customer service

Stayed 1 night in May 2024