Hampton Inn New Albany

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Pool

Pet-friendly

Breakfast included

Gym

Laundry

Explore the area

320 Coulter Cv, New Albany, MS, 38652

Baptist Memorial Hospital-Union County
4 min walk
Baptist Memorial Hospital - Union County
5 min walk
Sugaree's Bakery
3 min drive
Tupelo, MS (TUP-Tupelo Regional)
27 min drive

Room options

In-room safe, desk, laptop workspace, soundproofing

Standard Room

Sleeps 4
1 King Bed

Suite, 2 Queen Beds, Non Smoking

Sleeps 5
2 Queen Beds

Standard Room

Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible

Sleeps 3
1 King Bed

Standard Room

Sleeps 6
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 4
1 King Bed

Room, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking

Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 3
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Standard Room

Sleeps 5
2 Queen Beds

49-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel in New Albany with free breakfast and a fitness center

This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.

Hampton Inn New Albany offers 84 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn New Albany. During your stay, you're just a quick walk from Baptist Memorial Hospital-Union County. Features include free breakfast, free WiFi in public areas, and free self parking.

Free on-the-go breakfast served daily
Free WiFi
Free self parking
Take a swim in the indoor pool
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a gym
Steps from Baptist Memorial Hospital - Union County and 4 minutes by foot from Baptist Memorial Hospital-Union County
Cats and dogs welcome for a fee

Hampton Inn New Albany offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Hampton Inn New Albany also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This New Albany hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free on-the-go breakfast available daily 6:00 AM–10:00 AM
Manager's reception (select days)
Room service available
Coffee/tea in a common area

Things to do

Fitness centre
Indoor pool

Family friendly

Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Wedding services

Business services

Business centre
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

49-inch LCD TV
TV channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker

Desk
Free newspapers (weekdays)
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Separate sitting area
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 25 lbs per pet)
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 8:00 AM to 11:00 PM.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel New Albany

Hampton Inn New Albany

New Albany Hampton Inn

Hampton Inn New Albany Hotel New Albany

Hampton Inn New Albany Hotel

Hampton Inn New Albany New Albany

Hampton Inn New Albany Hotel New Albany

Hampton Inn New Albany Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Angela

Travelled with family, Business traveller, Travelled with pets

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is nice, location is convenient and they accept pets.

Stayed 3 nights in Aug 2024

8/10 Good

Shannon

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Debbie

15 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

14 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

13 Aug 2024

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

In need of repair

On checking in it was noted that we booked from a third party and they said they weren't sure if it said anything about their elevator being out, but checking information on the hotel from Hilton.com I don't see any information about their elevator being out. We were given a room on the second floor and were told nothing was available on the first floor including handicap rooms, which given how empty the parking lot was it seems that they didn't withhold any handicap rooms on the first floor for anyone who really needed them given that their elevator was not working. Our room was functional, but the toilet paper bar was missing and so the toilet paper was left on the back of the toilet, and parts of the trim along the floor was ripped up and missing. The sink leaked a little unless you twisted the handle just right, and even the sink in the lobby restroom leaked in a similar way unless you twisted it just right. The staff was very friendly and helpful, but there was no offer of any kind of compensation for the inconvenience of having a room on the second floor without a working elevator.

Stayed 1 night in Aug 2024

10/10 Excellent

Karalyn

Travelled with family

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Nance, wacissa

Travelled with group

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sad the elevator was out of order. A little difficult with the luggage but we made it work

Stayed 1 night in Aug 2024

4/10 Poor

Maria

4 Aug 2024

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

Howard

4 Aug 2024

Liked: Cleanliness

Disliked: Staff & service

The elevator was out and key card machine was not working. I was unable to cancel my room after learning these things. It was the most frustrating and confusing check in that i have ever experienced.

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff, NEW ALBANY

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We had an easy fast check in and clean room

Stayed 1 night in Jul 2024

2/10 Terrible

Richard

29 Jul 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

When I first got there the reception was out to lunch and no one was at the desk after 20 mins of waiting she showed up with take out in hand. Then lightning knocked out the elevator and the only room available was on the third floor. So after driving all day I had lug my bags up three flights to get to my room and find that the third bed I specifically ordered and had to be put on the 3rd floor for was not made up. Of course there was no extra linens in the room so I called the front desk for the bed to be made. Well she was alone so she could not bring my extra bedding up because then the front desk would be unattended. So basically I had to walk up to fix what should’ve been standard for the room because she can’t leave the front desk unattended (well except for lunch time). Terrible experience not at all what you would expect from this brand.

Stayed 1 night in Jul 2024

6/10 Okay

Brian

Travelled with family

27 Jul 2024

Disliked: Staff & service

We stayed at this hotel 2 different times in the last week. Both times the elevator was out and the ice machine on our floor did not work. The staff was freindly enough, but they did not have great availability. The room was clean. The faucet was hard to turn off though. It was an ok visit.

Stayed 1 night in Jul 2024

2/10 Terrible

scott

22 Jul 2024

WiFi outage for 2 weeks

Stayed 2 nights in Jul 2024

6/10 Okay

Amber

Travelled with partner

21 Jul 2024

unexpected fee and wifi and elevator now working. VERY DISAPPOINTING. Not so friendly staff to top it all off.

Stayed 2 nights in Jul 2024

10/10 Excellent

scott

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel had a lightning stike so several things were not working but i would stay there again. Staff were great and very clean property.

Stayed 1 night in Jul 2024

10/10 Excellent

Angel

17 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 definitely recommend

It was raining and I can’t see at night in the rain so I had to make an emergency stop overnight. Desk clerk was super friendly and helpful. Hotel was soooo comfortable and conveniently located near restaurants and gas

Stayed 1 night in May 2024

8/10 Good

Stephanie

13 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Geffrey

12 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was nice

Stayed 2 nights in Jun 2024

10/10 Excellent

Emily

Travelled with family

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

There was a glitch in the system between hotels.com and the actual hotel where it allowed us to book a room that wasnt available. Nicholas and the other woman working figure it out so we had a room. Their customer service was top notch!!

Stayed 1 night in Jul 2024

10/10 Excellent

Kirt

4 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay!

Stayed 1 night in Jun 2024

6/10 Okay

Jim

1 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

No sleeping In/Inn.

Hard to get any sleep, mini fridge was making noise, and we were on the Interstate Highway side of the first floor. I heard every Semi going by in the early hours. The morning receptionist wasn't very friendly and hard to find. Best part was the Cracker Barrell next door.

Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Travelled with family

1 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful

Showed up with 5 people, and Keisha was super helpful with accommodations.

Stayed 1 night in Jun 2024

10/10 Excellent

James

29 Jun 2024

Stayed 1 night in Jun 2024

6/10 Okay

Brooke

Travelled with family

23 Jun 2024

Disliked: Cleanliness

At check in the front desk employee seemed very confused and gave us no instructions about anything at the hotel- where our rooms were, when breakfast is, etc. He seemed flustered. The hotel was very busy, so I just assumed he was flustered. When we went up to our rooms, one of our rooms had two fast food cups on the night stand and it smelled like someone had been smoking something in the room. It was very gross to find trash in the room and the smell never went away. The room also had stains on the carpet and bedding. The WiFi was also so slow that the television did not work well enough to watch a local station. Just an overall bad experience.

Stayed 1 night in Jun 2024