Courtyard by Marriott Troy

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Troy

Terrace/patio
Exterior
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Room, 1 King Bed with Sofa bed, Non Smoking
Breakfast and dinner served, American cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
115 Troy Plaza Loop, Troy, AL, 36081
  • Veterans Memorial Stadium
    2 min drive
  • Troy University
    3 min drive
  • Trojan Arena
    5 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Troy

Hotel in Troy with a fitness center and a seasonal outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Troy offers 74 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Troy. During your stay, you'll be within walking distance of Veterans Memorial Stadium. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and wedding services
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Veterans Memorial Stadium and a few minutes from Troy University
  • Pets welcome for a fee
Courtyard by Marriott Troy offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Courtyard by Marriott Troy. Parking is available for a fee.

This 3-star Troy hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Courtyard by Marriott Troy has a restaurant serving breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 1-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Bistro

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (1001 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 19 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Elevator
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per day, plus a one-time cleaning fee of USD 50
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 1 to 20 per person
  • Self parking fee: USD 5.12 per day
  • Pet fee: USD 5 per pet, per day plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open March 01 and close September 04.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Troy
Courtyard Marriott Troy
Courtyard Troy
Courtyard Troy Marriott
Marriott Courtyard Troy
Marriott Troy
Troy Courtyard
Troy Courtyard Marriott
Troy Marriott
Troy Marriott Courtyard
Courtyard By Marriott Detroit Troy Hotel Troy
Courtyard Marriott Troy Hotel
Courtyard by Marriott Troy Troy
Courtyard by Marriott Troy Hotel
Courtyard by Marriott Troy Hotel Troy

Courtyard by Marriott Troy Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 342 out of 659 reviews" "
Rating 8 - Good. 173 out of 659 reviews" "
Rating 6 - Okay. 67 out of 659 reviews" "
Rating 4 - Poor. 40 out of 659 reviews" "
Rating 2 - Terrible. 37 out of 659 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a word
The check in clerk did not say one single word to me. When I arrived, he just looked at me until i told him my name. He then did not say a word during the transaction and handed me the card key, again without saying anything. The check out clerk was nicer and spoke to me. This is unusual, as i usually experience good customer service at this particular hotel and location.
Stayed 1 night in Aug 2024

6/10 Okay

Wade

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It appears to be undergoing renovations so that is a temporary negative. The location is ideal.
Stayed 2 nights in Aug 2024

2/10 Terrible

Bernice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
check Friday August 2, 2024 Rm 105- room smell ac had mold and smell of mold Switch to Rm 108- spent friday night and woke up to wet carpet..after rain, carpet wet and mold in corner of ac Ck in clerk stated we couldn't switch room until clean up crew come in which would be in a couple hours.. Miss Bonnie also at ck in counter....poor customer service..proceeded to say to me unfortunately there's nothing we can do about that, it was heavy rain last night.. a room that begin to smell and carpet is saturated in water due heavy rain..unacceptable Switch to Rm 206 was given after Terrell assistant the check in clerk Jessica .. Room 206 was ok. After checking out the new room..I went back to from desk and asked for manager on duty, which I was told they don't work on weekends and will be on duty on Monday I also told Miss Bonnie what she stated was unacceptable and very poor customer service, she apologize for what she stated previously, however it was already said.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, but the window was a mess. Could hardly see through it because of green mildew. The soap dispensers could have used some labels. Beds were very comfortable.
Stayed 1 night in Jul 2024

4/10 Poor

Carla

Travelled with family
Disliked: Amenities, property conditions & facilities
We arrived at the hotel late in the evening. We were told that the systems were down and we were unable to check in until approximately 30-40 minutes after we arrived. We finally got into our rooms at 10:30pm after many hours of driving. We were unable to shower the next morning due to the water being brown. The water stained the bottom of the tub. Also, we were unable to brush our teeth with the tap water because of the dirty water. When we arrived, there was noticeable water damage in the lobby and on our floor of the hotel. There was exposed pipes and wallpaper that had been ripped off to be replaced at some point. All the front desk offered was complimentary water bottles to wash our face and brush our teeth. We were not given any money back for this huge inconvenience, considering we had a special event to attend the morning that we checked out of the hotel. We have pictures and videos of the water conditions in the shower/tub. We were very dissatisfied with our stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Kristi

Stayed 1 night in Jul 2024

2/10 Terrible

Robert Stephen

Stayed 1 night in Jul 2024

10/10 Excellent

Angelia

Stayed 1 night in Jul 2024

2/10 Terrible

Kerrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Elanora

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel located in convenient proximity to Troy University. However, water stains allover ceiling, room not very clean, bathroom not cleaned. Fine for one quick night, but would not want to stay for prolonged period of time
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
While checking in on Tuesday, I noticed several blowers on the first floor. In addition, the ceiling appeared to be stained with water. The staff member assisting me shared that the sprinkler system was accidentally activated a few days prior to my arrival, which created water damage on each floor of the hotel. This also impacted the common area on the first floor, due to the positioning of blowers. During the second day of my stay the fire alarm in my room continued to periodically be activated, due to the system being tested. This lasted for several hours throughout the day. I completely understand that accidents will happen. However, as a courtesy, since I booked the room more than a week ago, I would have appreciated being informed of these issues by Marriott, before discovering them when checking in to the hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Jeremy, Robertsdale

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s not really the staff’s fault Were there water poured into the building. Specifically, right outside our room door. When they worked to clean it up, they use large fans that kept me up most the night.
Stayed 2 nights in Jun 2024

6/10 Okay

Alexis

Stayed 1 night in Jun 2024

4/10 Poor

David, Delray Beach

Travelled with family
Liked: Amenities
Disliked: Staff & service
This is very convenient for visiting my relatives in Pike County. When we checked in the key machine was not working. We never got a room key while we were there. A young man at the check-in desk was supposed to meet us at our room to let us in. I had to go back and get him. Corners of the bathroom floor next to the tub were dirty. The light blocking shads were torn loose from the track on one side.
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Stayed 2 nights in Jun 2024

10/10 Excellent

Sheyvon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool
The pool was dirty so my child was unable to get in. Then later on at night, the person right above us and extremely loud.
Stayed 1 night in Jun 2024

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and accommodations
Stayed 1 night in Jun 2024

10/10 Excellent

Becky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was accessible to Troy University!
Stayed 2 nights in Jun 2024

10/10 Excellent

Cielita

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2024

4/10 Poor

Joyce

Disliked: Cleanliness, amenities
First room toilet was dirty & broke. Would not flush. Got a different room & that toilet was dirty was well. I booked online & didn't know it was through expedia so in the end military or active firefighter discounts could not be applied. Person checking in told us he apply bt at check out they said they couldn't apply them. Also thought I was gettin 2 queens with walkin shower & assistance bars as shown & they said they're queens didn't come with that type of shower. At checkout I was told they don't give receipts so don't know what even was charged or credited. I've booked online before just not with expedia & never had anything like this before. Needless to say I'll not stay at that hotel or use expedia again!
Stayed 1 night in Jun 2024

10/10 Excellent

Jenelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
See the stars.
Stayed 1 night in May 2024

10/10 Excellent

Ken, cherry hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay at the Troy hotel. Everything from the price to the food was very good. Staff was helpful. And we had a pool
Stayed 3 nights in May 2024