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Castle Crest Motel

3.0 star property

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Photo gallery for Castle Crest Motel

Outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Balcony
Self Contained Queen
Family Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
2 Rose Street, North Ward, QLD, 4810
  • Jezzine Barracks
    ‪6 min walk‬
  • The Strand Beach
    ‪7 min walk‬
  • Strand Park
    ‪11 min walk‬
  • Townsville, QLD (TSV)
    ‪5 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 2 Large Twin Beds

View all photos for Self Contained Twin

Desk, iron/ironing board, free WiFi, bed sheets

Self Contained Twin

  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio

Studio

Studio

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Motel Queen Upstairs

Desk, iron/ironing board, free WiFi, bed sheets

Motel Queen Upstairs

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Castle Crest Motel

Townsville motel in North Ward with free parking
This motel features an outdoor pool, laundry facilities, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a vending machine.
Castle Crest Motel offers 26 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Townsville motel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the motel include an outdoor pool.
During your stay at Castle Crest Motel, you're just a quick walk from Jezzine Barracks. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a vending machine
  • Just a 4-minute drive from Magnetic Island Ferry Terminal and 5 minutes from Queensland Country Bank Stadium
As a guest of Castle Crest Motel, you'll find an outdoor pool, barbecue grills, and a vending machine. WiFi is free in public spaces. Castle Crest Motel also features a garden, laundry facilities, and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this 3-star Townsville motel.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Toaster

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Castle Crest Motel North Ward
Castle Crest North Ward
Castle Crest
Castle Crest Motel Motel
Castle Crest Motel North Ward
Castle Crest Motel Motel North Ward

Castle Crest Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 96 reviews
Rating 8 - Good. 28 out of 96 reviews
Rating 6 - Okay. 4 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 0 out of 96 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Standard motel
Standard Motel, decent location. Host was very accommodating for our late arrival. Didn't expect the "twin bed" in the 3 person room to be a pullout couch type bed, which was uncomfortable for the guest, so heads up for that. Birds at night were pretty loud and you could hear them in the room, so recommend ear plugs.
Stayed 1 night in Oct 2024

10/10 Excellent

Iesha

Stayed 3 nights in Sep 2024

10/10 Excellent

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Castle Crest Motel. The staff were great. The room was not fancy, but it was clean, up-to-date, and well maintained. The location is an easy walk to the Strand and the beach. If I return to Townsville in the future (I hope I do!) I will definitely book here again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very comfortable and newly renovated. Convenient location, friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

colin crook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
very quiet ,close to where we needed to be
Stayed 2 nights in Aug 2024

10/10 Excellent

Vijay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was clean
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Tanya is awesome.
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to The Strand Nice tidy room with comfy size
Stayed 1 night in Sep 2023

8/10 Good

Maurice, Warrandyte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well maintained. Check in was quick and simple. The bed was comfortable, the room quiet. A good place to stay.
Stayed 1 night in Aug 2023

6/10 Okay

katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcoming when arrived, just bit nosiy with windows open on top level with party people on lower level.
Stayed 2 nights in Aug 2023

8/10 Good

Maurice, Warrandyte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the Expedia booking of a Motel Queen room, we were booked into a room for the disabled. The receptionist queried our booking and looked for an alternative, but decided that was the best option, which we found to be very good. We stayed for one night. The room and associated bathroom were quite large because of there special purpose. The room had a queen and a king bed and was very clean and well maintained. A cooktop, microwave, full size refrigerator, toaster, electric kettle were all available. While not needing the special features, we found the room to be very comfortable and spacious. While close to a main road, it was very quiet. The motel was within an easy walk to the Strand, which we benefitted from as we strolled along the Strand viewing the sea and a sculpture competition. A very pleasant stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castle Crest Motel is a great place to stay as it is so close to the strand and essential supplies. The staff are all so friendly and helpful. The unit was clean and had everything we needed.
Stayed 3 nights in Jul 2023

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
iT AS NICE AND CLEAN, and friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for that overnight stay. Very clean and comfortable. Pricing of room is very reasonable.
Stayed 1 night in Apr 2023

8/10 Good

katrina

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at front office very friendly and happy. Great location The aircon in the room is located in wrong spot , need a fan down near queen bed as not much ventilation and was quite hot for the night
Stayed 2 nights in Mar 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts are amazing and very accommodating. Very neat and tidy and in a nice part of townsville
Stayed 4 nights in Feb 2023

8/10 Good

Steven

Stayed 1 night in Feb 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, clean and tidy.. we could walk everywhere we needed.. enjoyable.
Stayed 2 nights in Dec 2022

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denise was a fantastic host, very friendly and helpful. Room was spacious, very clean and has pretty much everything you need. Very well priced, great value for money. Will definitely stay here again in future.
Stayed 1 night in Oct 2022

10/10 Excellent

Angela

Stayed 1 night in Oct 2022

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denise was so welcoming and friendly. The room was very clean and comfortable.
Stayed 1 night in Oct 2022

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
One nighter
A basic motel clean and reasonably close to the city and the Strand.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a lovely warm and friendly welcome from Denise, whose bubbly demeanour continued throughout the stay, which exceeded expectation in size, cleanliness and facilities in the room. Also, a great location close to the Strand and to access routes to and from city.
Stayed 1 night in Jun 2021