6/10 Okay
Wade
Business traveller
23 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good clean hotel, nice bed and pillows. Don't bother with the restaurant. They have a poster in the elevator advertising cook to order breakfast, so I thought I would try it. Was there at 6:55am and told to come back at 7. Waited, then when I asked to see the menu, they said it was only buffet. Not into buffets so I left. I guess the poster in the elevator was a lie or the staff are too lazy to cook a breakfast order that they are advertising.
That evening, I wanted to get a snack plate, waited for a long time standing in the restaurant until the desk clerk saw me. Thankfully she took the order and had it sent to my room. Cheese plate took almost half an hour. When it came I charged it to my room. Plate not worth the $28. I went to sleep around 9;30, to be awakened by the phone ringing. Front desk said they had a computer problem charging the food to the room and asked if someone could come up and I pay another way. Had to get pants back on, waited until almost 10pm for them to come up. Not impressed. I had a very long day and this was very annoying.
Also, no pen or pad in the room which I typically use (business travel) Was annoying that there wasn't any. Also a couple bottles of water in the room, but cost $2.50 each if your not one of their silver and up members. Pen, paper and a bottle of water I have had standard at most hotels.
Wade
Stayed 2 nights in Sep 2024
