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4.3 out of 5

"Staff on reception fantastic especially Erika she was so helpful. The room was great but the bed was uncomfortable!! Also the pool was a bit cold . Bu ... " More

By a verified traveller on Fri 15 Nov 2019

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Junior Suite, Pool View (Single Use)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite (Single Use)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite, Pool View (3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (Non Refundable 2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (2 adults and 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at H10 Ocean Suites, you're just a quick walk from Playa Waikiki. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at Mamma Mia, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a playground and bicycles to rent
  • 13 minutes by foot from Acua Water Park and a 4-minute drive from Corralejo Dunes Natural Park

H10 Ocean Suites ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for H10 Ocean Suites

Everyone (10) Couples (3) Friends (1)
4 out of 5
Staff on reception fantastic especially Erika she was so helpful. The room was great but the bed was uncomfortable!! Also the pool was a bit cold . But we would return

Posted by on 15 Nov 2019

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5 out of 5
Great hotel with excellent staff and facilities. Food was varied and tasty. Staff were really friendly, helpful and accommodating. Close to lively environment but not too close to spoil the quiet environment of the hotel.

Posted by , from Liverpool on 1 Oct 2018

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Comment from Hotel Management

3 Oct 2018 by Marta Escauriaza PR

Dear Gary, Thank you very much for sharing your recent experience! Looking forward to a next visit soon, Kind regards,

4 out of 5

Men at work

Pros: Food Convenient location within resort Reception staff were friendly and helpful Room cleanliness Hotel grounds were well kept and tidy Nice pool
Cons: Some staff were great and very helpful, others less so. Victor, the customer service manager and all the reception staff deserve a special mention.
Location: Easy access to the shopping and bars in the resort. Quieter and much nicer beaches at El Cotillo (by local bus) and Isla de los lobos (by ferry).
We were a little unlucky to book a week when the hotel was renovating one of it's pool areas. The staff did warn us about this on arrival but after 2 days of significant noise nuisance, from 8am to 6:30pm every day, we did decide to complain about this. To their credit they did take what we said seriously and offered us either an upgrade to all inclusive or a room transfer. We chose the former as we were assured the noise would soon decrease, this proved somewhat optimistic as the noise continued pretty much unabated until the weekend. Despite all the above we would go back there again and would recommend the hotel as a good mid range option in the area. The renovation work needed to be done and the hotel did acknowledge our concerns and made a goodwill gesture as a result of them.

Posted by , from Stourport on Severn on 28 Mar 2017

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4 out of 5

Nice off season venue

Posted by on 5 Oct 2016

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5 out of 5

H10 Ocean Suites gets a 10/10

Very impressed with this hotel. Great location and convenient to everything. Room was beautiful and vary spacious, lovely big terrace too. We went half board and the food was amazing! Fresh with plenty of choice even for my partner who is vegan. Far too much on offer, no way would we have managed to go full board. Reception area was a pleasant place to sit to take advantage of the Wi-Fi and bar staff very friendly and helpful. We couldn't fault it, I have already recommended it to a friend and we are thinking of going back later in the year ourselves!

Posted by on 25 Mar 2016

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5 out of 5
Sehr freundliches Personal, klasse Service an der Rezeption

Posted by on 18 Aug 2021

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Comment from Hotel Management

10 Sep 2021 by Sophie Grobe, PR

Vielen Dank für Ihre lieben Worte, wir leiten diese sehr gerne an unser Rezeptionsteam weiter! Wir würden uns sehr freuen Sie mal wieder bei uns begrüssen zu dürfen!

4 out of 5
Badezimmer: Nicht Optimal Keine Duschen Wand Keine Bidet und keine kleine Wass Tücher Washbasin ist zu klein für zwei Personen Keine Self catering für eine kleine Suite Zimmer: zu klein für Zwei Personen Aber, guter Lage- Nähe Reception und Restaurants sowie Swimmingpool

Posted by on 5 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Sophie Grobe, RRPP

Sehr geehrte/r Anonymous, vielen Dank, dass Sie hier die kürzlichen Erfahrungen mit unserem Hotel teilen. Wir freuen uns zu lesen, dass Ihnen besonders unsere ruhige Lage und die Nähe des Zimmers zu den zentralen Punkten des Hotels gefallen hat. Auf der anderen Seite bedauern wir, dass Ihnen die Ausstattung unseres Badezimmers nicht zugesagt hat. Wir hätten über dieses gerne bereits während Ihres Aufenthalts Bescheid gewusst, um Ihnen den Vorschlag das Zimmer zu tauschen, unterbreiten zu können. Des Weiteren möchten wir darauf hinweisen, dass unser Hotel kein self catering in den Zimmern anbietet, da diese nicht über eine Küche verfügen. Wir würden uns jedoch sehr freuen Sie mal wieder bei uns begrüssen zu dürfen, um Sie insbesondere mit unseren exzellenten Badezimmern überzeugen zu können. Mit freundlichen Grüssen,

4 out of 5

Posted by on 9 May 2019

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Comment from Hotel Management

10 May 2019 by Sophie Grobe, RRPP

Thank you very much Anonymous, for this great score! Kind regards,

3 out of 5
Hôtel sympathique personnel soignant le service laisse un peu à désirer je penserais plus que la note q tris étoiles serait plus juste

Posted by , from Genève on 18 Nov 2018

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4 out of 5
Coole Lage, zu Fuss schnell im Zentrum. Sehr gutes Frühstücksbuffet. Freundlich.

Posted by , from Flums, Schweiz on 4 Nov 2018

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Comment from Hotel Management

17 Dec 2018 by Sophie Grobe, RRPP

Sehr geehrte/r Chrigel, vielen Dank für Ihre Bewertung und Ihre netten Kommentare über unser Hotel! Wir würden uns freuen, Sie bald wieder bei uns begrüssen zu dürfen! Mit freundlichen Grüssen,

All-inclusive Details

All-inclusive room rates at H10 Ocean Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • À la carte meals, snacks and select beverages included
  • In-room minibar (all beverages included)

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Surcharge for premium or imported alcoholic drinks
  • Minibar (all drinks included)
  • A la carte dining included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • All on-site activities, and facilities and equipment included

Property Features

Some rates at H10 Ocean Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of H10 Ocean Suites, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. A nightclub, a library, and a terrace are also featured at the eco-certified H10 Ocean Suites. Self parking is free. Smoking is allowed in designated areas at this 4-star La Oliva resort.

  • 200 guestrooms or units
  • 3 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

H10 Ocean Suites offers 200 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a hairdryer. Rooms open to furnished balconies or patios. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. This La Oliva resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Mamma Mia – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.

Parrots – On-site buffet restaurant. Open daily.

La Duna – On-site lobby lounge. Open daily.

Aqua – On-site cocktail bar. Open daily.

La Choza – This theme restaurant specialises in local and international cuisine. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Archery on site
  • Ecotours nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Handrails in hallways
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Cashless transactions are available

This property uses geothermal energy

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. This property uses geothermal energy. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Cash or credit card deposit required
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Smoke detector
  • Renewable energy source - geothermal
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 Ocean Suites Hotel La Oliva
  • H10 Ocean Suites Hotel
  • H10 Ocean Suites La Oliva
  • H10 Ocean Suites
  • H10 Ocean Suites Resort La Oliva
  • H10 Ocean Suites Resort
  • H10 Ocean Suites La Oliva
  • H10 Ocean Suites Resort La Oliva

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Biosphere
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