The Craftsman Inn & Suites

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
Lunch and dinner served, American cuisine
Desk, laptop workspace, blackout curtains, iron/ironing board
Lunch and dinner served, American cuisine
Free daily buffet breakfast

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Green Lakes State Park
    3 min drive
  • Syracuse University
    13 min drive
  • Carrier Dome
    13 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Traditional Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with free breakfast and a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space. Change of towels is available on request.
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at The Craftsman Wood Grille
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • 13 minutes by car from Syracuse University and 13 minutes from Carrier Dome
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2025 square feet (188 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fayetteville hotel.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.
The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference space (2025 square feet)
  • Meeting rooms - 5

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 5 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1001 reviews" "
Rating 8 - Good. 182 out of 1001 reviews" "
Rating 6 - Okay. 59 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Iwona, Toronto

Stayed 1 night in Aug 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, lacking breakfast
The Craftsman is beautiful with amazing details like the mosaic tile in the bathroom that looks like a plaid rug! Beds were comfortable and the room was very clean. We did not have a chance to eat in the adjoining restaurant but it looked extremely inviting. The one disappointment was the breakfast. The only offerings that were hot were a waffle machine and some packages of breakfast sandwiches to hear in a microwave. There were a few pastries and coffee. We ended up going out to get breakfast instead. I would still recommend staying here but know that breakfast will not be substantial.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lynn M.

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent,although Expedia did not honor the $11 they said we would receive daily.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jinglu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good but the wall is thin so sometimes hearing noise during early morning when people are leaving.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diane

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This place is absolutely beautiful. The rooms are nice and the restaurant next to the hotel is fantastic. Fantastic.
Stayed 1 night in Jul 2024

10/10 Excellent

Paula and Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful facility with an excellent location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars!
Amazing stay. The property is gorgeous and the staff w had amazing customer service. The check in process was very fast. When we checked in we were upgraded to a suite. I highly recommend this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Janaya

Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Limited charging outlets. Outlets on desk only work if entry light is on. Others behind furniture. Breakfast was microwavable sausage/bacon egg biscuits along with some other cold items. Restaurant next door was good, though expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

tracy

Travelled with family
Liked: Amenities
Older propety but çlean. Breakfast ok. Manager went out of her way when there was mistake on rervrvation. Able to fix it. Very Thankful to Melody and Quinn.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ohnika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Wyndell

Business traveller
Liked: Staff & service
The staff was nice and friendly, Melody was nice. The hotel you can tell was really nice at 1 point but probably feeling the effects of staffing like most places. It was a quiet area even with a wedding reception there. The restaurant there is good with a great happy hour. Also there is a very nice restaurant just a block away.
Stayed 2 nights in Aug 2024

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Has potential but …. Beds were uncomfortable, lots of noise from person above us walking around in the wee hours. Bathroom mirrors and shower glass were not well cleaned. I had to clean the mirror myself. On the positive side, the restaurant was very good, the breakfast had many options and the bathroom was bright and newly renovated.
Stayed 1 night in Aug 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodations. Staff was kings and competent.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Amenities
They have breakfast
Stayed 3 nights in Aug 2024

8/10 Good

Beth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night on a road-trip stopover. The food from the restaurant came to the room super fast, and was delicious! Staff were friendly and helpful, and the rooms were spacious with incredibly comfy beds! We were on the first floor, and unfortunately the insulation in the room above us wasn’t good at all. We were kept up quite late with footsteps right above our heads, and the next morning were woken up early with footsteps again. I have to say though, that that was the ONLY downside with the stay! Everything else was wonderful!
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shahin

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cozy. The bathroom was a bit of pain. Shampoo, conditioner and body wash were almost empty and there was no paper towel. I had to ask reception multiple times for those.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024