Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel - Reviews, Photos & Rates

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VIP Access

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Dates

December 2024

January 2025

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Room service

Free airport shuttle

Gym

24/7 front desk

Bar

Explore the area

400 7th North St., Liverpool, NY, 13088

Destiny USA
3 min drive
Carnegie Cafe and Catering At The Maplewood Inn
1 min walk
Syracuse Regional Transportation Center
4 min drive
Syracuse, NY (SYR-Hancock Intl.)
6 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Sleeps 2
1 Queen Bed

Suite, 1 King Bed, Kitchen

Sleeps 4
1 King Bed

Standard Room

Sleeps 2
1 King Bed OR 2 Queen Beds

Suite, 2 Queen Beds, Kitchen

Sleeps 4
2 Queen Beds

Suite, 1 Queen Bed, Kitchen

Sleeps 2
1 Queen Bed

Similar properties

Pool

Breakfast included

Free airport shuttle

Pet-friendly

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel

Suburban hotel with airport shuttle service and a 24-hour fitness center

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel offers 137 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel. During your stay, you'll be within walking distance of Onondaga Lake Park. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.

Free WiFi and wired Internet
Free self parking, extended parking, and RV/bus/truck parking
Enjoy a bite to eat at Blue Spruce Lounge, a bistro that serves American cuisine
Full breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Just a 2-minute drive from Onondaga Lake Park and a few minutes from WonderWorks
Free airport shuttle service
Cats and dogs welcome for a fee (restrictions apply)

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This 3.5-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.

Blue Spruce Lounge - This bistro specializes in American cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free extended parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking and van parking available
Free return airport shuttle from 4:00 AM to midnight

Food and drink

Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 5.99-19.99 for adults and USD 5.99-19.99 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

Blue Spruce Lounge

Things to do

24-hour fitness centre
Indoor pool
A hot tub

Family friendly

Children's games
DVD player
Indoor pool
Laundry facilities
Microwave
Mini-fridge
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Newspapers in reception
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
Computer station
Conference space (2100 square feet)
A meeting room

Outdoors

BBQ grill(s)
Picnic area
Pool sunloungers
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Lift
Handrails in stairwells
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Fireplace in reception
Romance packages available
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Egyptian cotton sheets
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Bath or shower
Designer toiletries
Hairdryer
Hydromassage showerhead
Private bathroom
Towels

Entertainment

42-inch flat-screen TV
TV channels
DVD player
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Microwave
Mini fridge

Connecting rooms available
Desk
Free local calls
Free long-distance calls
Guidebooks/recommendations
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Local maps
Phone
Restaurant dining guide
Safe
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 15 per pet, per day
Only dogs and cats are allowed
Maximum 1 (weight limit: 25 lbs per pet)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 5.99 to 19.99 for adults, and USD 5.99 to 19.99 for children
Pet fee: USD 15 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 7:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maplewood Inn Syracuse Liverpool

Maplewood Syracuse

Maplewood Syracuse Liverpool

Maplewood Suites Extended Stay Hotel Liverpool

Maplewood Suites Extended Stay Hotel

Maplewood Suites Extended Stay Liverpool

The Maplewood Hotel Liverpool

Maplewood Suites Syracuse Airport

Holiday Inn Suites Syracuse Airport Liverpool

Maplewood Suites Extended Stay Syracuse/Airport

Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Kelsey

Travelled with partner

16 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

Stayed 1 night in Sep 2024

2/10 Terrible

William

Travelled with family

15 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Price has increased drastically over the last few years and the hotel itself has gone downhill. No breakfast for the high price of rooms, internet did not work, hotel phones did not work. Not worth the price to stay here anymore

Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Travelled with family

12 Sept 2024

Liked: Amenities

Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco

Travelled with family

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was not far from many of the attractions we went to see. It has a pool and lots of parking.

Stayed 2 nights in Aug 2024

8/10 Good

Patricia A

Travelled with family

1 Sept 2024

The room was clean and comfortable however there was an empty bottle of whiskey behind the chair in our room. Also, there were only wash clothes for 2 instead of 3.

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family, Travelled with group

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When we go to Syracuse, we always stay here. It’s always clean and the receptionist girls are always so friendly..

Stayed 1 night in Aug 2024

8/10 Good

Greta

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bar/ restaraunt was nice

Stayed 1 night in Aug 2024

10/10 Excellent

Shu

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

easy parking and friendly of the people

Stayed 1 night in Aug 2024

10/10 Excellent

Annette

Travelled with family and small children

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very convenient to the highway. The pool is always a big hit with the kids. We have stayed here when it was known as the Maplewood Suites, so we are very familiar with this property. We are disappointed that the new owners have done away with the free breakfast and the option to even purchase it was not possible during our recent stay! Please consider restarting this. It's really very inconvenient to drag kids to an outside dining location to eat in the morning...

Stayed 2 nights in Aug 2024

8/10 Good

Christy

Travelled with family

23 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Staff were friendly and check in was efficient. Bathroom was not well cleaned

Stayed 1 night in Aug 2024

8/10 Good

Chrystal

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service

Hotel was clean and quiet. Rooms were clean but not updated.

Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Travelled with family, Travelled with group

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

14 Aug 2024

Stayed 1 night in Mar 2024

4/10 Poor

Frederick

Travelled with partner

12 Aug 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

TV was broken in the room. They did bring and install a new one. Hot and cold water was labeled wrong on sink and shower. Hot was cold and cold was hot. Expedia said it is free extended parking. It is not. It is an extra $10 a day. They do have a free shuttle to the airport but the hours listed on expedia are incorrect. The last 2 parts i blame Expedia not the hotel.

Stayed 1 night in Aug 2024

6/10 Okay

Jenna

Travelled with family and small children

12 Aug 2024

Liked: Staff & service

Disliked: Amenities

Rooms were nice and clean, rooms are large and sound proof. Pool area was quite neglected and very dirty. Live music was good. LOVE the complimentary starbucks machine in the lobby. VIP perk was a free bottle of wine however I had to ask for it later in my stay because they forgot it. The staff were all incredibly nice!! Front desk, housekeeping and shuttle driver.

Stayed 1 night in Aug 2024