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Holiday Inn Express Syracuse Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Syracuse Airport by IHG

Exterior
Indoor pool, pool loungers
Restaurant
Exterior
Standard Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
5418 South Bay Road, North Syracuse, NY, 13212
  • Onondaga Lake Park
    ‪6 min drive‬
  • Destiny USA
    ‪6 min drive‬
  • NBT Bank Stadium
    ‪7 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Comm, Mobil, Accessible Tub)

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Syracuse North Airport Area

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.8 out of 5, Exceptional, (1003)
The price is €159
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hampton Inn & Suites Syracuse North Airport Area

About this property

Holiday Inn Express Syracuse Airport by IHG

Suburban hotel with free breakfast and airport shuttle service
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Holiday Inn Express Syracuse Airport by IHG offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Syracuse Airport by IHG. During your stay, you'll be within walking distance of North Medical Family Practice. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests speak favorably about the proximity to the airport and the clean accommodations
  • 6 minutes by car from Onondaga Lake Park and 6 minutes from Destiny USA
  • Free airport shuttle service
Holiday Inn Express Syracuse Airport by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 300 square feet (28 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Holiday Inn Express Syracuse Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express Syracuse Airport by IHG was completed in December 2024.

This North Syracuse hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 5:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Uncovered extended parking on site (USD 16.20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Free buffet breakfast available 5:30 AM–9:30 AM on weekdays and 6:30 AM–10 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (300 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Tile flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Renovated entire property – December 2024
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 16.20 per night
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Syracuse Airport by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Express Syracuse By Ihg
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport by IHG Hotel
Holiday Inn Express Syracuse Airport an IHG Hotel
Holiday Inn Express Syracuse Airport by IHG North Syracuse
Holiday Inn Express Syracuse Airport by IHG Hotel North Syracuse

Holiday Inn Express Syracuse Airport by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 84 out of 1002 reviews
Rating 2 - Terrible. 80 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Kayla

Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would of enjoyed a quiet night's sleep and some hot water in the morning for a shower.
Stayed 1 night in Nov 2024

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent construction with well maintained rooms and facility
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Front desk staff was a challenge. I could not get a bottle of water
Stayed 1 night in Nov 2024

8/10 Good

Carol

Stayed 1 night in Oct 2024

6/10 Okay

Devin, Mansfield

Business traveller
Not very clean but the closest place to stay to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

caralee

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast had many choices and was pretty tasty. Kind and courteous front desk service. We enjoyed our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan, Salem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very considerate about taking care of an irm i left behind.
Stayed 1 night in Oct 2024

6/10 Okay

ANTHONY

Travelled with partner
Liked: Amenities
Breakfast was bad. Some cleanliness needed in areas and corners. Expected more for the price paid
Stayed 2 nights in Oct 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, didn't sleep great with a room right above the front door, sounds like someone was dragging a suitcase around.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Natas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleaning
Stayed 2 nights in Sep 2024

2/10 Terrible

KC

Disliked: Staff & service, property conditions & facilities
First room had a non functioning lock. Reported it on my way out. When I returned they had re rented my room but didn’t turn off my key so I waled right into an occupied room (non functioning lock). Person said my bags were in the lobby. Front desk said they had no bags. 45 minutes later they found my bags in a some random room. No notes left for the next shift. No notification or permission from me. Completely unacceptable. How do you let a complete stranger walk into an occupied room?
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good stopover for a later flight
Stayed 1 night in Aug 2024

10/10 Excellent

Karen, Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillows were out of this world!! Clean and friendly staff!! Highly recommended. thanks
Stayed 1 night in Oct 2024

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities
Stayed Thursday and Saturday nights, with airport shuttle service and when we left we confirmed our car was ok where it was parked as part of lot was corded off for painting. The person behind the desk said it should be fine, but we returned to find our car had been towed. Found out the whole row of cars were towed. 572$ US charge!!!
Stayed 1 night in Oct 2024

8/10 Good

Bethany

Liked: Cleanliness, property conditions & facilities
Convenient for airport travel, tricky to find entrance, gas stations and restaurants not readily accessible. Otherwise clean and safe.
Stayed 1 night in Sep 2024

4/10 Poor

Jen

Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The only person working was brand new and told us “just to park” but took our name for shuttle without getting license plate. So our car was towed. When we came back two days later, the same staff member was working and said there was nothing she could do and acted like she knew nothing about it. Absolutely ridiculous and unprofessional.
Stayed 1 night in Oct 2024

8/10 Good

Akiko

Stayed 2 nights in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spur of the moment stay at this hotel on a road trip. Not too bad.
Stayed 1 night in Sep 2024

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