Best Western Liverpool-Syracuse Inn & Suites

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Dates

January 2025

February 2025

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Overview
Rooms
Location
Policies

Popular amenities

Hot tub

Pool

Pet-friendly

Laundry

24/7 front desk

Breakfast included

Explore the area

136 Transistor Pkwy, Liverpool, NY, 13088

Lake Onondaga
4 min drive
KFC
10 min walk
Syracuse Regional Transportation Center
6 min drive
Syracuse, NY (SYR-Hancock Intl.)
8 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Sleeps 2
1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 6
2 Queen Beds

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel with free breakfast, in the vicinity of Destiny USA

An indoor pool, a 24-hour fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is available on request.

Best Western Liverpool-Syracuse Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Liverpool-Syracuse Inn & Suites gets good marks from our customers. During your stay, you'll be within walking distance of Hopkins Road County Park. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.

Free buffet breakfast served daily
Free WiFi
Free self parking
Take a swim in the indoor pool or soak in the spa tub
Amenities include a business center, a meeting room, and conference space
Onsite recreation includes a 24-hour gym
Guests speak favorably about the breakfast and the clean accommodations
6 minutes by car from Destiny USA and 7 minutes from Landmark Theatre
Pets welcome for a fee (restrictions apply)

Best Western Liverpool-Syracuse Inn & Suites offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. Best Western Liverpool-Syracuse Inn & Suites also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Liverpool hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Motorhome/coach/lorry parking on site
On-site parking includes off-street options
Free off-site parking within 10 ft

Food and drink

Free buffet breakfast available daily 6 AM–10 AM

Things to do

24-hour fitness centre
Indoor pool
A hot tub

Family friendly

Children's books
Children's games
Cots/infant beds (surcharge)
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Banquet hall
Vending machine

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Laundry facilities

Business services

Business centre
Conference space (900 square feet)
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Braille signage
Grab bar in shower
Shower grab bar height (centimetres): 91
Roll-in shower
Roll-in shower width (centimetres): 122

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Cots/infant beds (surcharge)
Fan
Heating
Rollaway/extra beds (surcharge)

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

TV channels
LCD TV

Food and drink

Coffee/tea maker
Fridge

Connecting rooms available
Desk chair
Electrical adapters/chargers
Free local calls
Guidebooks/recommendations
Iron/ironing board
Local maps
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between 11:30 AM and 3:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per night.

Cribs (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 15.0 per night
Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Liverpool

Best Western Plus Grace

Best Western Plus Grace Inn

Best Western Plus Liverpool

Best Western Plus Liverpool Grace

Best Western Plus Liverpool Grace Inn

Best Western Liverpool Grace Inn And Suites

Best Western Liverpool Grace Hotel Liverpool

Best Western Plus Liverpool Syracuse Inn

Best Western Plus Syracuse Inn

Best Western Plus Liverpool Syracuse

Best Western Plus Syracuse

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Best Western Plus Liverpool Syracuse Inn Suites

Liverpool Syracuse & Suites

Best Western Liverpool Syracuse Inn Suites

Best Western Plus Liverpool Syracuse Inn Suites

Best Western Liverpool-Syracuse Inn & Suites Hotel

Best Western Liverpool-Syracuse Inn & Suites Liverpool

Best Western Liverpool-Syracuse Inn & Suites Hotel Liverpool

Best Western Liverpool-Syracuse Inn & Suites Reviews

6.4

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Good

Sancheska

2 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

My bf and I stayed here for our first time in Syracuse area. We had a good time and the hotel was relatively close to places we wanted to visit.

Stayed 4 nights in Sep 2024

8/10 Good

Diane, Amargosa Valley

Travelled with family

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very clean and nice looking. The accessible tub was very slippery. Breakfast was hot and fresh.

Stayed 1 night in Sep 2024

8/10 Good

Carlos, Atherton

Travelled with partner

30 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Everything as expected, but unfriendly personal at check in when we arrived

Stayed 3 nights in Sep 2024

6/10 Okay

Rose

28 Sept 2024

Liked: Cleanliness, staff & service

Pool and “hot tub” were disappointing. Pool bottom was chipped with sharp edges. Swim spa was barely warm and cloudy

Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Travelled with family, Business traveller

28 Sept 2024

Liked: Staff & service

Fine for an overnight stay.

Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family

27 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The grounds of were clean and taken care of.

Stayed 1 night in Sep 2024

8/10 Good

Jair

Travelled with partner

26 Sept 2024

Liked: Cleanliness, staff & service, amenities

The design of some hardware was shakey and huge fruit fly problem but it was fine for the most part

Stayed 2 nights in Sep 2024

2/10 Terrible

Tania, Kingston

Travelled with group

25 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We (four of us, two rooms) arrived at 3:30pm. Ours rooms were supposed to be ready for 3:00pm. Us as well as other guests didn't get rooms untl 4:45pm. During this entire time including the intial greeting by the front desk we had horrible customer service with no communication as to what was going on or when our room would be ready. In fact she just complained to us about how she was frustrated with the situation too. We finally get one of the two rooms and it was still dirty. Things on the floor, clearly not swepted or mopped, toilet not properly flushed, bed poorly made, toothpaste in sink and dirty towel hung up over shower. We had house keeping come back in to clean it. It took another half hour until our other room was ready. They made me do paperwork twice for these two separate rooms. When i asked to know the manager schedule for the next day i was told she didn't know and was not allowed to give out that information and was rude during this conversation. We got back to the hotel room late at 2am only to find that my bed was soaking wet! They had put wet, not damp, but wet bedding on my bed when they made it. There was no one at the front desk at this time to help/talk too. Besides the wetness had soaked into the mattress already anyways. There is no way that staff didnt know those sheets were wet when they were put on the bed. There was no shampoo or conditioner in either room. When we checked out there was once again no one at the front desk to talk to.

Stayed 1 night in Sep 2024

2/10 Terrible

Leacy

Travelled with family

24 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

4/10 Poor

Pamela

22 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Disappointed

We had to wait over an hour for our room to be ready. Then our cards had to be reset several times for us to get into our room.

Stayed 2 nights in Sep 2024

6/10 Okay

ana

22 Sept 2024

Stayed 3 nights in Aug 2024

6/10 Okay

Jonathan

Business traveller

19 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

17 Sept 2024

Stayed 3 nights in Sep 2024

6/10 Okay

Jillian

15 Sept 2024

Liked: Amenities

Upon arrival we were checked in quickly (no pre-check) by a woman who looked like she had worked too many hours. We were given an informational sheet with important hotel information regarding check out, the pool, quiet time, parties, and wifi. Our room was acceptable, but could have been better. There was a stain on one comforter and a large stain on the lamp shade. The room and bathroom seemed clean otherwise. Our room did not have any shampoo left in the bottle and there was apparently none in the hotel at all to restock it. This was particularly annoying after getting in the pool and hot tub. The pool area was clean overall, but the jets did not work in the hot tub and it was filled with soap scum (shampoo would have been REALLY nice to have). The food for breakfast was okay and there were many options including pancakes, 2 meats, eggs, oatmeal, toast/bagel, muffins, yogurt, and fruit. The apple juice had run out and there was no mix at all for the orange juice. Orange juice cartons that were put in the fridge were small and frozen (my son got one), but by the time I made it there, they were gone and no one came to restock. After our experience, I am not sure that I will return.

Stayed 1 night in Sep 2024

8/10 Good

raghunandan

15 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Travelled with group

15 Sept 2024

Disliked: Property conditions & facilities

The pool water was very cloudy and the pool floor had patches of paint/concrete? ..missing all over it. Would not swim in it. Our room was a good size and not bad except the bathroom door wouldn’t close properly.

Stayed 2 nights in Sep 2024

6/10 Okay

Anabela, Ile Perrot

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, amenities

Have been staying at this property for many years. Beds are comfortable, bathrooms are clean. Breakfast is good with options. Staff are courteous. A little dated but otherwise good.

Stayed 2 nights in Sep 2024

6/10 Okay

Gail

13 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Everything was very nice. Except my queen bed was terrible to sleep on and remote did not work on the tv

Stayed 1 night in Sep 2024

6/10 Okay

Amy

Travelled with group

13 Sept 2024

Stayed 1 night in Jul 2024

4/10 Poor

Jerry

Travelled with family

13 Sept 2024

Disliked: Cleanliness, staff & service

Disappointed

Check in was at 3 we arrived at 3:15 and had to wait till after 4 to check in. One reason I booked this hotel was for the hot tub that wasn’t working while we were there. And the doors other than main entrance don’t work with room key. Told the front desk and they responded with yeah we know. So they just won’t fix them I guess.

Stayed 1 night in Sep 2024