See all properties

Mercure Swansea Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Swansea Hotel

Bar (on property)
Point of interest
Classic Room, 1 Double Bed
Check-in/check-out kiosk
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Swansea.com Stadium
    4 min drive
  • LC Swansea
    6 min drive
  • Maritime Quarter
    7 min drive
  • Swansea (SWS)
    36 min drive

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Beach

Delta Hotels by Marriott Swansea

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (253)
The price is €90
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Delta Hotels by Marriott Swansea

About this property

Mercure Swansea Hotel

Hotel with free parking, near Swansea.com Stadium
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Mercure Swansea Hotel offers 119 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Swansea Hotel. During your stay, you're just a quick walk from Celtic Trail. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Just a 4-minute drive from Swansea.com Stadium and 6 minutes from St. Joseph's Cathedral
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4564 square feet (424 square meters) and includes conference space. The business-friendly Mercure Swansea Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Swansea hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to noon.
The Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–noon on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (4564 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Mercure Swansea Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 931 reviews" "
Rating 8 - Good. 391 out of 931 reviews" "
Rating 6 - Okay. 158 out of 931 reviews" "
Rating 4 - Poor. 63 out of 931 reviews" "
Rating 2 - Terrible. 25 out of 931 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Francesco

Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Kevin

Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, quick and easy check-in. Good location and quiet too. Clean and well appointed rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

8/10 Good

Owen

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were exceptionally helpful and friendly. Cooked breakfast was really good, coffee was good. Room was clean and comfy, an adequate size.
Stayed 2 nights in Aug 2024

8/10 Good

Dr C M

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay short drive to supermarkets and near where we wanted to be
Stayed 2 nights in Aug 2024

8/10 Good

Kam Hang

Travelled with family
Liked: Staff & service, amenities
It's a standard 4-star hotel, so I wasn't expecting too much. However, the hotel could definitely improve its cleanliness, especially when it comes to regular carpet cleaning, which seems to be overdue.
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, room comfort
Affordable and good
Helpful and friendly staff, hotel situated in nice quiet area
Stayed 1 night in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
Nice stay
Friendly staff, fast check in, good hotel location
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024

8/10 Good

Mike

Stayed 1 night in Aug 2024

6/10 Okay

Ellena

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Gurmeet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

MISS

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plus points: Had a pleasant stay at Mercure Swansea. Room was big, bed was comfortable, whole place was very clean, and hotel was conveniently situated to get into city centre. Minus points: My wife found that the hot water was not hot enough for her bath (though it was warm enough for me!). We were offered vouchers for breakfast for £12 when we arrived which we bought for 2 mornings of our stay but they weren’t great value. The receptionist said he “would give us £10 if we couldn’t find what we wanted on the breakfast menu- they had everything!”. This was a bold statement and I claim my tenner, as there was no porridge, no bananas and no croissants on the mornings when we had breakfast in the hotel. Which was disappointing frankly. I ended up having cereal and toast, and fruit juice and coffee. I’m pretty sure that would’ve cost less than £12 elsewhere.
Stayed 5 nights in Aug 2024

6/10 Okay

SAHEED

Travelled with family and small children
Liked: Cleanliness
If you wish to enjoy the place you must visit with your car, and if you are not visiting with your car don't plan to leave the hotel early on a Sunday. My experience was a nightmare as we were unable to get a uber we eventually missed our coach back home
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024