The Watershed - Formerly Hotel Zero Degrees - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Laundry

Pet-friendly

24/7 front desk

Explore the area

353 Main Ave, Norwalk, CT, 06851

Caldor Shopping Center
3 min drive
Stepping Stones Museum for Children
4 min drive
Norwalk Hospital
5 min drive
Norwalk, CT (ORQ-Norwalk Heliport)
10 min walk

Room options

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View (Superior King)

City view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, City View (Deluxe Double Double ADA Compliant)

City view
Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed, City View (Classic Queen)

City view
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed, City View (Deluxe King)

City view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, City View (Superior King ADA Compliant)

City view
Sleeps 1
1 King Bed

Suite, 1 King Bed with Sofa bed, River View (Studio King)

47 sq m
River view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, River View (Studio King ADA Compliant)

36.4 sq m
River view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, City View (Deluxe Double Double)

City view
Sleeps 4
2 Queen Beds

Similar properties

Parking included

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

The Watershed - Formerly Hotel Zero Degrees

Riverfront hotel with a 24-hour fitness center and a rooftop terrace

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.

The Watershed - Formerly Hotel Zero Degrees offers 96 accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Watershed - Formerly Hotel Zero Degrees. During your stay, you'll be close to Caldor Shopping Center. Features include free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
Just a 3-minute drive from Caldor Shopping Center and a few minutes from Waveny Park
Cats and dogs welcome for a fee

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1200 square feet (111 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and a vending machine are also featured at the business-friendly The Watershed - Formerly Hotel Zero Degrees. Free self parking is available. A complete renovation of The Watershed - Formerly Hotel Zero Degrees was completed in April 2024.

This 3.5-star Norwalk hotel is smoke free.

The Watershed - Formerly Hotel Zero Degrees has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free covered self-parking on site
Wheelchair-accessible parking and van parking available
On-site parking options include a garage

Food and drink

1 restaurant
1 bar
Coffee/tea in a common area

Things to do

24-hour fitness centre

Family friendly

Corner/local shop
Laundry facilities
Microwave (on request)
Mini-fridge

Conveniences

Lift
Gift shop/newsstand
Corner/local shop
Vending machine
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference centre (1200 square feet of space)
Coworking spaces
Meeting rooms - 3

Outdoors

Outdoor entertainment area
Outdoor furniture
Rooftop terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Lift door width (centimetres): 130
Front entrance ramp
Hardwood flooring in public areas
Hardwood flooring in room
Lever door handles
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 122
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Double-glazed windows
Fireplace in reception
Renovated entire property – April 2024
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Hypo-allergenic bedding
Premium bedding

Bathroom

Designer toiletries
Hairdryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

55-inch smart TV
TV channels
Hulu
Netflix
Premium channels
Streaming services

Food and drink

Microwave (on request)
Mini fridge

Bulk dispenser for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products used
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 100 per accommodation, per stay
Only dogs and cats are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 100 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Front desk staff will greet guests on arrival.

We should mention

One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zero

Hotel Zero Degrees Norwalk

Hotel Zero Norwalk

Norwalk Hotel Zero

Zero Degrees Hotel Norwalk

Zero Degrees Norwalk

Zero Hotel

Zero Hotel Norwalk

The Watershed Zero Degrees

Hotel Zero Degrees Norwalk

The Watershed Formerly Hotel Zero Degrees

The Watershed - Formerly Hotel Zero Degrees Hotel

The Watershed - Formerly Hotel Zero Degrees Norwalk

The Watershed - Formerly Hotel Zero Degrees Hotel Norwalk

The Watershed - Formerly Hotel Zero Degrees Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Robin, pittsburgh

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved EVERYTHING about The Watershed - from the moment I walked in the front door - to the moment I left! Clean! Clean! Clean! From lobby - to sitting/eating area - to elevators to room! Everyone was as nice as can be! Always ready to help if anything needed! Would HIGHLY recommend staying here!! You won't be sorry!!! I will be back FOR SURE!

Stayed 2 nights in Sep 2024

10/10 Excellent

Erika

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Shelli

Travelled with partner

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful rooms and lobby. On premises restaurant was pricey, but upscale and great food

Stayed 1 night in Sep 2024

8/10 Good

John

Business traveller

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel. Big and spacious room very nicely decorated and clean! Feels fresh and it was almost a perfect stay if it weren’t for the train blares starting at around 6:30-7am. Hotel sits right next to train tracks and back rooms’ windows face the train tracks directly which are probably 20 feet away from the window. So it gets pretty loud when trains go by. I personally enjoy the sounds of trains and I would definitely come back.

Stayed 1 night in Sep 2024

8/10 Good

Fred

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

JOELIS

10 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay with dog

Last minute reservation and the staff kindly made up for reduced capacity (restaurant closed ) and they are pet friendly. Dog charge of $100 is high compared to other hotels. But had a nice stay.

Stayed 1 night in Sep 2024

8/10 Good

Irena

Travelled with family

2 Sept 2024

Liked: Staff & service, property conditions & facilities

The room was great and updated! Staff was friendly. Wish there was a note about the restaurant being closed prior to arrival. Some guests were slamming doors as late as 11p and talking loudly on the third floor

Stayed 1 night in Sep 2024

2/10 Terrible

Kelly

2 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Anna

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, beautiful rooms and quiet.

Stayed 1 night in Aug 2024

8/10 Good

Alice

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Kristin

Business traveller

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Molly

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was new and clean, the room was nice and the facility was great. The hotel was also very near the highway so super convenient and has its own parking lot. The reasons I didn’t give it 5 stars are: no coffee maker in the room, no breakfast option and very confusing pre check in process. They send an email asking for your credit card, a copy of your license a picture of you and time of arrival. However when you arrive they ask for your license and credit card, making the pre check in totally useless and a waste of time.

Stayed 1 night in Aug 2024

10/10 Excellent

catherine

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place. Fabulous restaurant, it made us want to come back!!!

Stayed 2 nights in Aug 2024

10/10 Excellent

Leah

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Watershed is a beautifully renovated hotel with lots of attention to detail and design. The soothing wood and earth tones are both inviting and relaxing. The lobby feels more like a living room with comfy sofas, and window-side chairs and tables. The hotel sits on the banks of the Norwalk River, and there is a view of it from the lobby, some guest rooms, and the adjoining Sienna Italian Restaurant. There is also a beautiful rooftop terrace with loungers, sofas, and cabanas. Although there is a bar space, unfortunately, it is not open except for private events. The front desk staff and everyone else who I encountered throughout my stay were very friendly and accommodating. I stayed in a superior king room that included a chaise lounger as well as a desk area. The whole room looked clean and freshly renovated. The bathroom had a beautiful, spacious marble shower with Malin Goetz toiletries! Grace Farms local teas are complimentary, but there is a French press coffee service option that can be arranged for a fee. When I read reviews of this property prior to booking, some people complained about hearing trains go by or doors slamming. I typically travel with earplugs so that my sleep is not disturbed, so noise was not an issue for me. Overall, I had a wonderful stay, and will definitely book this hotel again when I plan to be in the area.

Stayed 2 nights in Aug 2024

10/10 Excellent

June

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Fern

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We arrived late in the day and left early the next morning so we didn't get to enjoy the lovely garden along the back end of the hotel. Very convenient to the highways. I LOVED the super thick, high, mattress and plush pillows. Staff was very courteous, efficient, and friendly, offering suggestions for everything we needed. Positive experience. I'd recommend to others.

Stayed 1 night in Aug 2024

10/10 Excellent

KAMILAH

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Can’t wait to stay again!!

Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large clean and comfortable room, good bathroom. Staff helpful. There is a rail line at the rear of the hotel, we had rooms at the front and didn't hear anything apart from the occasional whistle. Good parking. Would happily stay again.

Stayed 1 night in Jun 2024