6/10 Okay
Kathy H.
21 Jan 2025
Liked: Cleanliness
Girls retreat
Our stay started out with quite the hiccup. I had been given the entry code to use on the door and it worked, but however, the door had been dead bolted from the inside after contacting management. They questioned the fact that the door was not supposed to be dead bolted, and all I needed to do was put the code in and the door would open, I tried to tell them I did that but they still acted as if I didn’t know what I was talking about. Waiting on someone to get there at least an hour and 15 minutes and then he questioned the same thing about me opening the door with the code, we showed him that it would not work . We had to wait on him to go to a warehouse to get a set of keys so that the door could be unlocked. It was 40 outside and when we got into the house finally it was 42 in the house because they had not turned the heat on . We had traveled all day and we were tired and ready to be in the house when I questioned this with the management, they did not want to really do any form of reconciliation but 50 which to me was ridiculous. Finally, they settled on the amount of 135 which to me was still not sufficient because there were 10 people involved , the house itself was nice. We just had to rewash a few dishes.
Kathy H.
Stayed 3 nights in Jan 2025