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Hotel de France

4.0 star property

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Photo gallery for Hotel de France

Front of property
Classic Double Room
Couples treatment room(s), sauna, steam room, body treatments
Bar (on property)
Indoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
St Saviour's Road, St. Saviour, Jersey, JE1 7XP
  • Place, St. Helier Central Market
    ‪10 min walk‬
  • Place, King Street
    ‪12 min walk‬
  • Place, Port of Jersey
    ‪3 min drive‬
  • Airport, Jersey (JER)
    ‪10 min drive‬

Room options

View all photos for Premium Double or Twin Room, Balcony

Premium Double or Twin Room, Balcony

Premium Double or Twin Room, Balcony

10.0 out of 10
Exceptional
(21 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(39 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.6 out of 10
Excellent
(11 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel de France

Hotel with a full-service spa, near Port of Jersey
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hotel de France offers 134 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 15-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This St. Saviour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ayush Wellness Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Hotel de France's great location gets high marks from our customers. During your stay, you're just a quick walk from Ayush Wellness Spa. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with hot stone massages, facials, or body treatments at Ayush Wellness Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Ayush Wellness Spa and 3 minutes by foot from Springfield Stadium
  • Free local-area shuttle service
Hotel de France offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the business-friendly Hotel de France. Free self parking is available.

This 4-star St. Saviour hotel is smoke free.

Garden View Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare.
Lounge Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden View Restaurant
  • Lounge Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • High-pile carpet in room
  • Lift

More

  • 5 floors
  • Banquet hall
  • Built in 1866
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 15-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 16 years old are allowed in the Spa until 6 PM and must be accompanied by an adult.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

de France St. Helier
Hotel de France St. Helier
Hotel France St. Helier
France St. Helier
Hotel France St. Saviour
France St. Saviour
Hotel de France Hotel
Hotel de France St. Saviour
Hotel de France Hotel St. Saviour

Hotel de France Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building with character. Very well looked after. Facilities were excellent. Lovely restaurant, bar, pool. I would have preferred a higher floor to appreciate the view of the coast.
Stayed 7 nights in Sep 2025

8/10 Good

linda jane

Travelled with group
Liked: Property conditions & facilities
pillows /beds a bit hard which we had changed to softer pillows & a soft mattress topper! pool spa area was wonderful!! service in restaurant to be honest was a bit of a farce breakfast food not topped up very quickly, service was hit & miss the main restaurant itself had no atmosphere, being if the quality it’s meant to be we thought it might actually be a relaxing experience I felt I was sat having an evening meal in a students canteen far too bright for an evening not a relaxing dining experience!! for an evening meal , these matters were all bought up with feedback to management!! another you’d point is that it was only a 5min walk to town, shuttle does not run on a Sunday or B/holiday although this did not effect us but I would say if you had problems with mobility it might be a bit exhausting for you especially as it would be a bit steep going back up to the hotel & the shuttle in hoes 4 times finishes @ 4.30
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely Spa hotel. It's in easy walking distance of the town centre and also runs a free shuttle bus. There is a steep climb from the road to the hotel entrance to be aware of but the rest of the walk is flat. There is a bus stop at the entrance of the hotel if you do not have a car. There is a good breakfast buffet selection and the time we ate in the Terrace restaurant the food was very good and the service excellent. There is an underground carpark and we had no problems parking although it can get quite full at times. The spaces are however quite small. We had a classic double room which was reasonably spacious but just a note the shower was over the bath which may be an issue for some people. It is generally a very quiet hotel but the room soundproofing could have been better and we were perhaps unlucky to be opposite the lift however there was never any prolonged noise. The indoor pool and Spa facilities are excellent and the hotel has lovely gardens. We really enjoyed our stay here.
Stayed 7 nights in Sep 2025

6/10 Okay

Ross

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and Spa were lovely but the staff were the hilight. Always friendly, smiling and helpful. Beautiful older style hotel with my only real gripe was the creaking of the floorboards on the stairs and corridors. Woke me up early mornings.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ambience of Hotel De France, very welcoming staff and the food is excellent. The only quibble I have is with the shower in the bedroom. The pressure on the shower was poor. Other than that I had a fantastic week at The Hotel 😀😀
Afternoon Tea yummy
Stayed 7 nights in Sep 2025

10/10 Excellent

Alison

Stayed 7 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de France was amazing. Staff friendly and welcoming from the reception through to the dining ( special mention to Francis who was funny and charming). Everyone involved were excellent and made our stay amazing
Stayed 4 nights in Sep 2025

10/10 Excellent

David norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out really happy with the hotel and staff although they seemed under pressure at times would come back that's for sure
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexandra, Derby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, superb pool facilities, unfortunately we didn’t have time to use these but will be back to use them next time. Only negative thing was the room being too warm, although a fan is supplied there is not a twin socket, it’s either tv on or fan on, unless you move the fan but you wouldn’t feel as much off its benefits.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - clean, comfortable rooms, excellent breakfast, beautiful spa and pool was a real treat.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive and the hotel was relaxing.
Stayed 3 nights in Aug 2025

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to to have use of sauna and steam room. Easy walk into town.
Stayed 4 nights in Aug 2025

8/10 Good

Joachim Otto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Damon

Stayed 2 nights in Aug 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay for a family celebration
Stayed 3 nights in Aug 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de France exceeded my expectations. I could not fault any part of my stay. My single room was clean, airy and had a very comfortable bed. There were a lot of windows so was very light and it had fine net curtains so still felt very private. There was an air conditioning unit to use but I did not need it as I prefer fresh air through windows. I used the restaurant once for lunch and two evening meals. Food, like all Jersey, was high quality and delicious. All staff whether in restaurant, spa, cleaners and reception were exceptionally friendly and helpful. The spa was clean and plenty of space to relax. I would definitely come again or recommend to a friend. Thank you.
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter Lockwood

Liked: Cleanliness, staff & service, property conditions & facilities
Fifth stay. Always well looked after.
Stayed 7 nights in Aug 2025

6/10 Okay

ROBERT JAMES

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was well presented and very clean. Sauna, pool and gym were of a high standard. My suggest for improvement would be in the area of services particularly in the bar/ restaurant areas where guests should be made feel more welcome, staff offering prompt attention and advice when needed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great clean hotel overlooking St Helier. The staff always very polite and helpful. Lots to choose from at breakfast. Would definitely return.
Stayed 5 nights in Aug 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Positives - Room was clean and spacious. Staff were friendly and attentive. Walkable into the very centre of St Helier. Negatives - Lacked an atmosphere. Breakfast felt limited for such a grand hotel. Shower in room lacked any sort of power.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general standard of the hotel was first class and the staff could not have been more helpful in every respect. The standard of food in the restaurant was so much better than the local restaurants and the offered a variation to suit everyone. I would find it very hard to fault this hotel.
Stayed 14 nights in Jul 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025