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8 Jul 2023 by MLL Palma Bay Resort
Dear Joan,Thank you for sharing your experience with us.We are sorry about the issues you faced during your stay. Cleanliness is a top priority for us, and we have a dedicated team ensuring that our rooms are well-maintained. We apologize if this was not the case for your room, and we will address this with our housekeeping team. Regarding the disturbance, we do our best to maintain a peaceful atmosphere for all our guests, and we will continue to work on improving this aspect.We understand that the lift was not functioning during your stay, and we apologize for the inconvenience. Our maintenance team works diligently to resolve such issues as quickly as possible. As for the Wi-Fi, we offer it throughout the hotel, and our reception team is always available to assist with any connectivity issues.We hope to welcome you back in the future for a more enjoyable stay. Kind regards,MLL Palma Bay Resort
17 May 2023 by MLL Palma Bay Resort
Dear Marlon,Thank you for your review.We are glad to read that you found our service to be excellent, as our friendly and helpful staff is always committed to providing a pleasant stay for our guests. We appreciate your understanding regarding the quality-price ratio, as we strive to offer a great experience at an affordable price.However, we are sorry to hear that you felt our standards were not up to their usual high level. We assure you that we have a dedicated team working on maintaining the cleanliness of our rooms and common areas, as well as carrying out renovations every year.We hope to have the opportunity to welcome you back for an even better experience in the future. Best regards,MLL Palma Bay Resort
1 Oct 2022 by MLL Palma Bay Resort
Dear Moses,Thank you for taking the time to share your feedback.While we are glad you found our location convenient we are sorry for the issues in your room and apologize for any inconvenience.We regret to hear that your dining experience was not up to your expectations and would appreciate any suggestions you might have as we are always looking to improve our offering.We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.With regard to your claim for compensation, your booking agency has to contact us before we can move forward with this issue.We hope that you will allow us the opportunity to welcome you back in the future for an improved stay. Best regards,MLL Palma Bay Resort
18 Nov 2023 by MLL Palma Bay Resort
Estimado huésped,Hemos recibido su reseña.Lamentamos que su experiencia en nuestro hotel no haya cubierto sus expectativas, aunque echamos en falta detalles en su reseña para comprender su malestar. Nuestro equipo trabaja a diario para ayudarle en lo que precise, por lo cual nos apena no haberlo logrado en su caso.Quedamos a su entera disposición. Un saludo cordial,MLL Palma Bay Resort
22 Oct 2023 by MLL Palma Bay Resort
Dear Liisa,Thanks for the time taken to share your experience.We are glad to hear that you found our staff to be friendly and helpful. We appreciate your kind words and will pass them on to our team.We apologize for any shortcomings in the room's cleanliness and the noise in the restaurant. Our housekeeping team strives to maintain high standards, and we will address your concerns to ensure improvements. Regarding the wine service, we will work on enhancing the efficiency to provide a better dining experience for our guests.We hope to have the opportunity to welcome you back for an improved stay. Kind regards,MLL Palma Bay Resort
8 Oct 2023 by MLL Palma Bay Resort
Dear Willi,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you found the price-performance level to be very good and appreciated the arrangement of our buildings around the pools. Our goal is to provide a comfortable and enjoyable stay for our guests, and it is great to know that you enjoyed the layout of our resort.We would like to thank you once again for your positive feedback and we hope to have the opportunity to welcome you back in the future.We look forward to your next visit, Kind regards,MLL Palma Bay Resort
2 Oct 2023 by MLL Palma Bay Resort
Dear Dominique,Thank you for taking the time to share your experience at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to your next visit and wish you all the best,MLL Palma Bay Resort
22 Aug 2023 by MLL Palma Bay Resort
Sehr geehrte Dame,haben Sie vielen Dank für Ihre nette Bewertung unseres Hotels.Es freut uns, dass Sie mit unserem Resort grundsätzlich zufrieden waren. Wir bemühen uns stets, unseren Gästen einen angenehmen Aufenthalt zu bieten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße und ein ganz herzliches Dankeschön im Namen der gesamten Crew für Ihren Besuch.MLL Palma Bay Resort
All-inclusive room rates at MLL Palma Bay Club Resort Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at MLL Palma Bay Club Resort Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. MLL Palma Bay Club Resort Hotel offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly MLL Palma Bay Club Resort Hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge) , Internet access - wireless
Free parking nearby
MLL Palma Bay Club Resort Hotel offers 550 air-conditioned accommodations with a safe and free toiletries. Rooms open to balconies. Televisions come with digital channels. Bathrooms include a combined bath/shower unit. This Palma de Mallorca hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.
For a fee, guests can enjoy a buffet breakfast daily.
Rte. Oriental en verano – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
On-site venue No. 2 – This restaurant serves breakfast, lunch and dinner.
On-site venue No. 3 – This restaurant serves breakfast, lunch and dinner.
On-site venue No. 4 – This restaurant serves breakfast and dinner.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
