Quality Inn and Suites St Charles - West Chicago

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1600 E Main St, St. Charles, IL, 60174
  • Dellora A. Norris Cultural Arts Center
    3 min drive
  • St. Charles Heritage Center and Camp Kane
    3 min drive
  • Arcada Theater
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    50 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Efficiency)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel in St. Charles with free breakfast and a fitness center
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn and Suites St Charles - West Chicago. During your stay, you'll be within walking distance of St. Charles Heritage Center and Camp Kane. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Dellora A. Norris Cultural Arts Center and a few minutes from St. Charles Heritage Center and Camp Kane
  • Dogs welcome for a fee (restrictions apply)
Quality Inn and Suites St Charles - West Chicago offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this St. Charles hotel.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking (max. 2 spaces per unit)

Food and drink

  • Free self-service breakfast available weekdays 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (1453 square feet)
  • A meeting room

Outdoors

  • Nature reserve

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 353 out of 950 reviews" "
Rating 8 - Good. 350 out of 950 reviews" "
Rating 6 - Okay. 145 out of 950 reviews" "
Rating 4 - Poor. 65 out of 950 reviews" "
Rating 2 - Terrible. 37 out of 950 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dale

Travelled with family
I would stay again as it is overall better than average. Needs minor maintenance like most such as paint touch up and is it too much to ask that the drains are not so slow? Check them while room cleaning as for replacement of not working light bulbs too?
Stayed 1 night in Aug 2024

4/10 Poor

SEAN, NASSAU

Business traveller
Disliked: Cleanliness, amenities
Would not recommend.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and great service, friendly, breakfast excellent.
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 4th time I have stayed here and I'm happy to say it doesnt disappointed. Front desk personnel are pleasant and helpful. My room was very clean especially the bathroom. Spotless. Only problem was a noisy air conditioner. Hopefully that will be addressed. I have family nearby,and will continue to stay there.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
They have updated the rooms nicely.
Stayed 2 nights in Aug 2024

10/10 Excellent

bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 3 nights in Aug 2024

10/10 Excellent

BONNIE, Akron

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Location of the property was great. Looks like they are in a remodel phase or something. It's a bit run down, but clean and the service was good. Didn't have a gym of any kind so that's a negative for me. The free breakfast was a skimpy but they had most of the basics. The room was clean and comfortable. Overall for the price of the place I was happy with it.
Stayed 3 nights in Aug 2024

8/10 Good

Gary, Byron Center

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Should have a person at the check-in desk.
Stayed 1 night in Aug 2024

10/10 Excellent

BARB, LUCAS

Stayed 1 night in Aug 2024

10/10 Excellent

BARB, LUCAS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and property was very laid out big, if walking is hard for ask for a room that is closer to the front desk and dining.
Stayed 1 night in Aug 2024

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was decent. The bathroom needed some attention( paint peeling) and the rest of the room was good.
Stayed 2 nights in Jul 2024

2/10 Terrible

Natalie

Not great
Stayed 6 nights in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

4/10 Poor

Kurtis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom we dirty and in very worn condition. The air conditioner was extremely noisy. The continental breakfast had very limited offerings. The entire stay was definitely not worth the price.
Stayed 3 nights in Jul 2024

2/10 Terrible

Mary, West Burlington

Travelled with pets
Liked: Property conditions & facilities
Disliked: Staff & service
Arrived at 8pm, Manager on site told me they didn't have any rooms available but he had something around the backside of the property he could show me to see if it was acceptable. I was confused as I've never heard such a request, and asked him to explain, and he just kept saying that he wanted to show me a room to see if it would be acceptable. I had a really bad feeling about the situation and canceled my stay. Would not recommend a female traveling alone to stay here.
Stayed 2 nights in Jul 2024

10/10 Excellent

ERNEST

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff. Decent breakfast. Need to post info about what to do doing a tornado warning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Nice stay & nice pool
Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Travelled with family
Staff was very friendly and helpful. We had a situation come up to where we needed to check out at 3 instead of 11 and they were very understanding and said we could. Yes we had to pay a little extra but it helped us out tremendously Thank you Quality Inn. Very much appreciated it.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Heather

Stayed 1 night in Jul 2024

8/10 Good

Kim

Stayed 3 nights in Jun 2024