Courtyard Chicago St. Charles

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Gym

Laundry

Pool

24/7 front desk

Breakfast available

Explore the area

700 Courtyard Drive, St. Charles, IL, 60174

Charlestowne Mall
12 min walk
Dellora A. Norris Cultural Arts Center
17 min walk
St. Charles Heritage Center and Camp Kane
3 min drive
Chicago, IL (ORD-O'Hare Intl.)
42 min drive

Room options

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed

32 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Courtyard View

32 sq m
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Sleeps 3
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in St. Charles with area shuttle service and a fitness center

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Change of towels is available on request.

Courtyard Chicago St. Charles offers 121 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Our customers tell us they can't get enough of the helpful staff at Courtyard Chicago St. Charles. During your stay, you'll be within walking distance of Charlestowne Mall. Features include free WiFi in public areas, free self parking, and a free area shuttle.

Free WiFi
Free self parking and RV/bus/truck parking
Enjoy American cuisine while dining at The Bistro
Full breakfast served daily for a fee
Take a swim in the indoor pool
Amenities include free lobby newspapers, a front-desk safe, and a business center
Onsite recreation includes a gym
12 minutes by foot from Charlestowne Mall and a 2-minute drive from Dellora A. Norris Cultural Arts Center
Free local-area shuttle service
Pets welcome for a fee

Courtyard Chicago St. Charles offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Courtyard Chicago St. Charles also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This 3-star St. Charles hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available
Free local area shuttle

Food and drink

Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 4.95-11.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar

Restaurants on site

The Bistro

Things to do

Fitness centre
Indoor pool

Family friendly

Free area shuttle
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Pool gate
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

Business centre
Computer station
Conference space
Meeting rooms - 2

Outdoors

Garden
Outdoor furniture

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Grab bar in bath
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height plug sockets in bathroom
Low-height view port in door
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Communal living room
Comprehensive recycling policy
Fireplace in reception
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Fridge

Connecting rooms available
Free local calls
Iron/ironing board
LED light bulbs
Mobile key entry
Phone
Recycling
Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 4.95 to 11.95 per person
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Chicago St. Charles

Courtyard Marriott Hotel St. Charles Chicago

Courtyard Chicago St. Charles Hotel

Courtyard Chicago St. Charles

Courtyard Chicago St Charles

Courtyard Chicago St. Charles Hotel

Courtyard Chicago St. Charles St. Charles

Courtyard Chicago St. Charles Hotel St. Charles

Courtyard Chicago St. Charles Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Robin

Travelled with family

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Good hotel - some rooms a little noisy.

Nice Hotel in a good location. The room that we had was next to a generator that pushed out a high level of noise. Other than that it was a good stay. The food was good and the staff friendly and helpful.

Stayed 4 nights in Aug 2024

8/10 Good

Xeng, Litchfield Park

Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was in a great location, close to shopping and dining. The staff was incredibly pleasant and friendly. The rooms were a little outdated, and there were some imperfections in my bathroom, such as a cracked shower and tiles. Other than that, it was a good stay for my first time in St. Charles.

Stayed 3 nights in Jun 2024

10/10 Excellent

Juliet

Travelled with family

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I had an amazing stay thanks to the wonderful staff!

Stayed 3 nights in Jul 2024

8/10 Good

Mary, West Burlington

Travelled with pets

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property and staff, the only thing that held back a 5 star rating was the very high pet fee. Would recommend this hotel with that exception.

Stayed 2 nights in Jul 2024

10/10 Excellent

Zoltan

20 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place!

Stayed 3 nights in Jun 2024

10/10 Excellent

Henry, Tecumseh

Business traveller

10 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My card was charged twice and due to the conscience, Becca made it up and I am happy how she dealt with the matter despite my card took 2 weeks to refund the charge. Big shout out!

Stayed 3 nights in Jun 2024

10/10 Excellent

Steve, Normal

Travelled with partner

7 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The convenience location

Stayed 1 night in Jul 2024

10/10 Excellent

Katelyn

Travelled with group

3 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was the best experience I have ever had at a Courtyard Marriot. My friends and I just stayed here for one night as we passed through on a road trip. Paula at the front desk was such a gem! She made us feel so welcome. She gave us water and offered suggestions of things to do and see. She walked us to the courtyard in the back and just showed true hospitality. The rooms were nice, the lobby was clean, and the location in St. Charles was great, but Paula is really what made the stay stand out. Thank you so much!

Stayed 1 night in Jun 2024

10/10 Excellent

Kathleen

Travelled with family, Travelled with family and small children, Travelled with group

24 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was wonderful. Not only did they check you in, they followed up with you to make sure everything was going well. I have never seen such great customer service for a one-night stay.

Stayed 1 night in Jun 2024

10/10 Excellent

Mayra

17 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Doyle

Business traveller

13 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was nice

Stayed 1 night in Jun 2024

10/10 Excellent

Mary

10 Jun 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jun 2024

8/10 Good

Michele

9 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2024

10/10 Excellent

Leonard

1 Jun 2024

Liked: Cleanliness, amenities

Nice property

Stayed 1 night in May 2024

8/10 Good

Nancy

25 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It would have been nice to have a small bar where you could unwind at the end of the day. I have stayed at many Courtyards with a bar.

Stayed 1 night in Mar 2024

10/10 Excellent

Emily

19 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2024

6/10 Okay

Zenaida

13 May 2024

Stayed 1 night in May 2024

10/10 Excellent

Donna

12 May 2024

Stayed 1 night in May 2024

8/10 Good

Susan

Travelled with family

1 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Great location! Plenty of walking available if you like. Lots of shopping and restaurants nearby. Near main roads but very quiet and safe area. Staff was extremely accommodating with making sure we had a handicapped accessible room. Very pleased with the room, staff, location. Full breakfast every morning is included. I will most definitely stay here again

Stayed 6 nights in Apr 2024

10/10 Excellent

Clarence

30 Apr 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Crissy

29 Apr 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

20 Apr 2024

Stayed 1 night in Apr 2024

2/10 Terrible

Lisa

Business traveller

19 Apr 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Bed bugs and poor customer service

I was here one night for business. I was put in a handicapped adjoining room which I was not happy about but I did not say anything. I wanted to switch rooms but I was tired. The next day I discovered bed bug bites on my leg. I have had bed bugs before and knew exactly what they were. Without a doubt I got them in that room. I called the hotel and they said they would tell the manager. I called three times that day and got no real answers. Finally spoke to someone in charge and they said they’d look into the matter and call me the next day. I never got a call the next day and finally called myself. I spoke to a very unsympathetic manager. He said they examining the room and found no evidence. Essentially my word against theirs. I understand bed bugs can happen anywhere. But to not even receive an “I’m sorry” is unacceptable. I am now worried I brought them into my home.