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Residence Inn by Marriott West Springfield

3.0 star property

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Photo gallery for Residence Inn by Marriott West Springfield

Exterior
Property amenity
1 bedroom, premium bedding, desk, blackout curtains
Reception
1 bedroom, premium bedding, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • Parking available
  • Pet-friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
64 Border Way, West Springfield, MA, 01089
  • Olympia Ice Center
    ‪11 min walk‬
  • Big E
    ‪4 min drive‬
  • Holyoke Mall
    ‪5 min drive‬
  • Springfield, MA (CEF-Westover Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom

  • 43.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Flat-screen TV

Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Flat-screen TV

Studio, 1 King Bed

  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Candlewood Suites West Springfield by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (657)
The price is €114
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Candlewood Suites West Springfield by IHG

About this property

Residence Inn by Marriott West Springfield

Hotel in West Springfield with free breakfast and a 24-hour front desk
An indoor pool, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.
During your stay at Residence Inn by Marriott West Springfield, you'll be within walking distance of Riverdale Center. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • 6 minutes by car from MassMutual Center and 7 minutes from MGM Springfield
  • Pets welcome for a fee
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott West Springfield. For a fee, parking is available.

This 3-star West Springfield hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Residence Inn by Marriott West Springfield Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 207 out of 395 reviews
Rating 8 - Good. 107 out of 395 reviews
Rating 6 - Okay. 43 out of 395 reviews
Rating 4 - Poor. 21 out of 395 reviews
Rating 2 - Terrible. 17 out of 395 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, room was very nice and modern. It was a very welcoming secluded stay.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Stayed 4 nights in Nov 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the wooded surroundings and mostly quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was the property clean and well cared for, the entire staff - from the front desk clerks to the breakfast staff, houskeeping, and maintenance personnel - were all extremely friendly and helpful. This is a great place to stay
Stayed 7 nights in Nov 2024

10/10 Excellent

Shanice

Liked: Cleanliness, staff & service, property conditions & facilities
Always my first choice to go
Stayed 2 nights in Nov 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Anahi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Staff was wonderful and very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Neat and clean, well cared-for. Breakfast room lady was especially kind, letting us eat after-hours.
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Shawn

Stayed 1 night in Sep 2024

8/10 Good

Marcella

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathrooms..
Unfoetuentky there were hairs stuck to the shower curtain and walls that were not ours.. since we hadn’t showered yet. That freaked me out a bit. The furniture in the living room had stains and was outdated making us feel uneasy sitting on them. The breakfast was great though. Fresh fruit and the waffle maker was a plus!
Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Business traveller
There was mold growing out of the ac vent and all over the ceiling. The toilet and shower were both dirty. The tv in one of the bedrooms had sound but no picture.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice staff clean and comfortable
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness
It’s just an average hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Adil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, 2 babies and I stayed here for a night when driving into town for the big E festival. They allowed early check in and provided a crib for my 1 year old to sleep in. We had everything we needed and more to have a very comfortable stay. We would visit again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Markella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Comfortable stay. Nice staff.
Stayed 1 night in Sep 2024

2/10 Terrible

HO SANG

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Would recommend. Definitely planning on staying again next time I'm in the arena
Stayed 4 nights in Aug 2024

10/10 Excellent

mark

Stayed 9 nights in Jul 2024

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