Residence Inn by Marriott West Springfield

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Dates

December 2024

January 2025

1 bedroom, premium bedding, desk, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included

Pool

Parking available

Pet-friendly

Laundry

Air conditioning

Explore the area

64 Border Way, West Springfield, MA, 01089

Olympia Ice Center
11 min walk
On The Border Mexican Grill & Cantina
2 min walk
Springfield Union Station
6 min drive
Springfield, MA (CEF-Westover Metropolitan)
15 min drive

Room options

Suite, 1 Bedroom

43.0 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

42 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

70 sq m
Sleeps 4
2 Double Beds

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

42 sq m
Sleeps 3
1 King Bed

Studio, 1 King Bed

43.0 sq m
Sleeps 3
1 King Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

70 sq m
Sleeps 4
2 Double Beds

Similar properties

Pool

Parking included

Free WiFi

Air conditioning

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in West Springfield with free breakfast and a 24-hour front desk

An indoor pool, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Weekly housekeeping is available.

Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

During your stay at Residence Inn by Marriott West Springfield, you'll be within walking distance of Olympia Ice Center. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.

Free continental breakfast served daily
Free WiFi in some public areas
WiFi for a fee
Self parking available for a fee
Take a swim in the indoor pool
Amenities include free lobby newspapers, a front-desk safe, and a business center
7 minutes by car from MGM Springfield and 13 minutes from Six Flags New England
Pets welcome for a fee

WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott West Springfield. For a fee, parking is available.

This 3-star West Springfield hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: WiFi (USD 4.95 per day)
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (USD 7 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area

Things to do

Indoor pool

Family friendly

Free cots/infant beds
Indoor pool
Kitchen
Laundry facilities
Microwave
Fridge
Separate dining area

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry-cleaning service
Housekeeping (weekly)
Laundry facilities

Business services

Business centre

Outdoors

BBQ grill(s)
Firepit
Outdoor entertainment area
Outdoor furniture
Picnic area

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar in bath
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height plug sockets in bathroom
Low-height view port in door
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk

At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Fireplace in reception
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Premium bedding

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

Flat-screen TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Dining room
Dishwasher
Kitchen
Microwave
Fridge
Stovetop

Desk
Energy-saving switches
Iron/ironing board
LED light bulbs
Phone
Recycling
Separate sitting area
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 125 per accommodation, per stay
Maximum 1 (weight limit: 75 lbs per pet)
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
Uncovered self parking fee: USD 7 per day (in/out privileges)
Pet fee: USD 125 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0011883250

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield

Residence Inn Marriott Hotel West Springfield

Residence Inn Marriott West Springfield

Residence Inn West Springfield

Residence Inn Marriott West Springfield Hotel

By Marriott West Springfield

Residence Inn by Marriott West Springfield Hotel

Residence Inn by Marriott West Springfield West Springfield

Residence Inn by Marriott West Springfield Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Marcella

Travelled with family

22 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

Bathrooms..

Unfoetuentky there were hairs stuck to the shower curtain and walls that were not ours.. since we hadn’t showered yet. That freaked me out a bit. The furniture in the living room had stains and was outdated making us feel uneasy sitting on them. The breakfast was great though. Fresh fruit and the waffle maker was a plus!

Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Business traveller

22 Sept 2024

There was mold growing out of the ac vent and all over the ceiling. The toilet and shower were both dirty. The tv in one of the bedrooms had sound but no picture.

Stayed 2 nights in Sep 2024

10/10 Excellent

Maura

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Extremely nice staff clean and comfortable

Stayed 1 night in Sep 2024

6/10 Okay

Michael

21 Sept 2024

Liked: Cleanliness

It’s just an average hotel

Stayed 1 night in Sep 2024

10/10 Excellent

Adil

Travelled with family and small children

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband, 2 babies and I stayed here for a night when driving into town for the big E festival. They allowed early check in and provided a crib for my 1 year old to sleep in. We had everything we needed and more to have a very comfortable stay. We would visit again.

Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Markella

Travelled with partner

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Comfortable stay. Nice staff.

Stayed 1 night in Sep 2024

2/10 Terrible

HO SANG

13 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Aug 2024

10/10 Excellent

Anthony

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic place to stay. Would recommend. Definitely planning on staying again next time I'm in the arena

Stayed 4 nights in Aug 2024

10/10 Excellent

mark

8 Aug 2024

Stayed 9 nights in Jul 2024

10/10 Excellent

mark

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and well kept

Stayed 7 nights in Jul 2024

10/10 Excellent

Helen

Business traveller

20 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is great!! Very spacious and clean! Friendly staff!

Stayed 6 nights in Jul 2024

4/10 Poor

Julian

19 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with family

18 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel, comfortable and spacious.

Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

30 May 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

19 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with family

19 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel experience was perfect. All I could want. And most importantly great coffee.

Stayed 1 night in May 2024

8/10 Good

Kathryn

Business traveller

18 May 2024

Kathy’s NE trip.

The room was very spacious. Bed was very comfortable. Great shower. Nice to have the full kitchen. I had to change rooms since the first room I was in had tons of little ants. Not acceptable at all. So, had to pack up all my stuff and move to another room. Unacceptable for a Marriott. The breakfast bar for a Residence Inn was terrible. Eggs and sausage was put in the trash. It was not edible. So, for a Marriott property, I had a stale English muffin and a very juicy orange. Front desk staff was very accommodating. Crumbs on kitchen flower.

Stayed 5 nights in May 2024

10/10 Excellent

Sharon

Travelled with partner

18 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the way it made me feel very comfortable and safe and it felt like home to me

Stayed 2 nights in May 2024

10/10 Excellent

jaime

15 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2024

6/10 Okay

ALLA

Travelled with partner

10 May 2024

Liked: Staff & service

Room had a musty smell. Furniture needs to be updated. Staff was friendly. Room felt unclean when we checked in. Easy excess to nearby restaurants movie theater highway and shopping center.

Stayed 5 nights in Apr 2024