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Red Roof Inn PLUS+ West Springfield

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Exterior
Lobby
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)
Free toiletries, hair dryer, towels, soap

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1254 Riverdale Street, West Springfield, MA, 01089
  • Olympia Ice Center
    ‪7 min walk‬
  • Big E
    ‪3 min drive‬
  • Holyoke Mall
    ‪4 min drive‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn West Springfield

Pool
Breakfast included
Parking included
Free WiFi
3.5 out of 5, Good, (1002)
The price is €88
for 1 room
includes taxes & fees
9 Feb - 10 Feb
Quality Inn West Springfield

About this property

Red Roof Inn PLUS+ West Springfield

Hotel in West Springfield with free parking
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ West Springfield offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn PLUS+ West Springfield. During your stay, you're just a quick walk from Olympia Ice Center. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include an ATM, a vending machine, and coffee/tea in a common area
  • Within a 15-minute walk of Olympia Ice Center and Connecticut River
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn PLUS+ West Springfield, you'll find a vending machine, coffee/tea in a common area, and an ATM. Public spaces have free WiFi. Self parking is free.

This West Springfield hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Handrails in stairwells
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Red Roof Inn PLUS+ West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 302 out of 1006 reviews" "
Rating 8 - Good. 243 out of 1006 reviews" "
Rating 6 - Okay. 181 out of 1006 reviews" "
Rating 4 - Poor. 144 out of 1006 reviews" "
Rating 2 - Terrible. 136 out of 1006 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

james

Disliked: Cleanliness, property conditions & facilities
burned out light bulb in room toilet chain broken toilet ran all the time no tissues
Stayed 2 nights in Oct 2024

6/10 Okay

Bill

Needs to be refurbished
Room was clean. All the furniture (even the fridge) were scratched or chipped. Location convenient, right off highway.
Stayed 2 nights in Oct 2024

4/10 Poor

Sheila

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay at red roof
The room was not clean. Long strands of hair in the bed. Hair all over the shower and outside the tub and on the floor. Toilet was not clean or it was stained-didn’t want to look closely. Webs in corners of where the bed was. Just pretty disgusting all around sorry to say but true. We’ll never stay at red roof again, sorry. When we opened the fridge it nearly fell over. The arm rest on the desk chair was so loose it felt like it was going to come off
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Amenities, property conditions & facilities
😃
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Must have coffee in the room. There was a machine, but missing parts, and no cups and coffee!
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Belter

Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2024

2/10 Terrible

Angela

Stayed 2 nights in Oct 2024

10/10 Excellent

J. Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

MJ

I was happy to find the property to be quiet. We had no trouble checking in at 2am and felt the area was safe.
Stayed 1 night in Oct 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For the price of this hotel it was filthy and didn’t give any reassurance for safety as the door latch was loose and not operational
Stayed 1 night in Oct 2024

10/10 Excellent

Keejohna

Liked: Cleanliness, amenities, property conditions & facilities
No complaints
Stayed 1 night in Oct 2024

4/10 Poor

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good food choices nearby. Room i had was a little dated and small
Stayed 4 nights in Oct 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay while away
The manager did a great job ensuring all of it needs were met. We had a nice start and I would recommend it, and we would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Staff & service
.
Stayed 1 night in Oct 2024

2/10 Terrible

Edward

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute we walked in 30 minutes early to check and we were told it would be $25 extra. That's almost $1 a minute.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy customer service
We walked into the lobby and they charged our card and $50 extra. We walked to the room through a sea of cigarette butts and trash. The room smelled misty and was not conducive for my children to sleep. We checked out 10 minutes later. Didn’t touch anything. Manager was very. Wry nice and said he would refund our money but I would have to go through Hotels.com. I was on a virtual chat with “Jenny” and had waited too long between texts so she ended it. (We were visiting my daughter in college for parents weekend-I just thought I’d visit with her while I could and deal with the hotel thing later). I have not been able to reach anyone through virtual chat nor can I find anyone to talk with about my refund. I will never book through Hotels.com (or their affiliates) again.
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for an extended stay and found it to be very noisy in that area.
Stayed 17 nights in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent
Stayed 1 night in Sep 2024