Red Roof Inn PLUS+ West Springfield

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)
Exterior
Lobby
Free toiletries, hair dryer, towels, soap

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1254 Riverdale Street, West Springfield, MA, 01089
  • Olympia Ice Center
    7 min walk
  • Five Guys
    1 min walk
  • Springfield Union Station
    6 min drive
  • Springfield, MA (CEF-Westover Metropolitan)
    18 min drive

Room options

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn PLUS+ West Springfield

Hotel in West Springfield with free parking
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ West Springfield offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn PLUS+ West Springfield. During your stay, you're just a quick walk from Olympia Ice Center. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include an ATM, a vending machine, and coffee/tea in a common area
  • 6 minutes by car from MGM Springfield and 12 minutes from Six Flags New England
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn PLUS+ West Springfield, you'll find a vending machine, coffee/tea in a common area, and an ATM. Public spaces have free WiFi. Self parking is free.

This West Springfield hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Handrails in stairwells
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Red Roof Inn PLUS+ West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 296 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 183 out of 1001 reviews" "
Rating 4 - Poor. 144 out of 1001 reviews" "
Rating 2 - Terrible. 131 out of 1001 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sripriya

Stayed 1 night in Aug 2024

8/10 Good

Shawna

Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2024

2/10 Terrible

Angela

Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Nice bed to sleep in for a night. Shady surroundings. Close to good food.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura Hadden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly
Comfortable for us and our pup
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and affordable
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Francis

Disliked: Staff & service
Crazy staffs they are very less helpful
Stayed 1 night in Sep 2024

4/10 Poor

Tricia

Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Milton

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Decent location, quick ride from the Big E. Flies in the room and the room smelled musty.
Stayed 1 night in Sep 2024

6/10 Okay

paul

Travelled with family
Liked: Staff & service, property conditions & facilities
Our room was clean could use more pillows but property surrounding the.motel was a bit run down.
Stayed 1 night in Sep 2024

6/10 Okay

Mikala

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Business traveller, Travelled with partner
Unsatisfactory
Stayed 1 night in Sep 2024

6/10 Okay

Mikala

Liked: Staff & service, room comfort
The first room we stayed in was gross and dirty but then we got moved to a different one but in that room the floors were dirty there were bottle caps on the floor and coins but besides that it was okay!
Chair was kinda dirty
brown stains on our sheets
Brown stains on the sheet
Stayed 3 nights in Sep 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 7 nights in Sep 2024

6/10 Okay

Robert

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Sylvia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No coffee pot and no coffee in the lobby,I drink coffee in the evening. The place had a great bed. Very comfortable.Staff very nice.But the building just very old.
Stayed 1 night in Sep 2024

10/10 Excellent

Tamesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Stayed 1 night in Aug 2024

6/10 Okay

Arun

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10
Only complaint is that the laminate wood floors & area carpets were dirty & very sticky . Wore white socks while in the room and they were dirty and grimy within a few minutes.
Stayed 1 night in Sep 2024

4/10 Poor

Moorad

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with pets
Disliked: Amenities
Very clean
Stayed 1 night in Aug 2024