Hampton Inn West Springfield

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Parking available

Pool

Pet-friendly

Housekeeping

Explore the area

1011 Riverdale St, West Springfield, MA, 01089

Olympia Ice Center
18 min walk
Big E
3 min drive
Holyoke Mall
5 min drive
Hartford, CT (BDL-Bradley Intl.)
27 min drive

Room options

1 King Bed, Accessible, Non Smoking

Sleeps 4
1 King Bed

Standard, Non-Smoking

Sleeps 4
2 Double Beds

Room, Accessible, Non Smoking

Sleeps 4
2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Study)

Sleeps 3
1 King Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Sleeps 2
1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Sleeps 2
1 Queen Bed

Standard Room

Sleeps 3
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

9 Jan - 10 Jan

About this property

Hotel with free breakfast, near Big E

This hotel features a fitness center, a 24-hour business center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.

Hampton Inn West Springfield offers 125 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn West Springfield. During your stay, you're just a quick walk from Q Pin 2's. You'll find features like free breakfast and free WiFi in public areas, plus a gym.

Free buffet breakfast served daily
Free WiFi
Self parking available for a fee
Take a swim in the seasonal outdoor pool
Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
Onsite recreation includes a gym
Guests have great things to say about the helpful staff and the clean accommodations
Just a 3-minute drive from Big E and a few minutes from Holyoke Mall
Cats and dogs welcome for a fee (restrictions apply)

Hampton Inn West Springfield offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Hampton Inn West Springfield also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Room service is available.

Languages

Arabic, English, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (USD 5.00 per night)
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options

Food and drink

Free buffet breakfast available daily 6 AM–10 AM
Manager's reception (select days)
Room service available
Coffee/tea in a common area

Things to do

Fitness centre
Seasonal outdoor pool

Family friendly

Free cots/infant beds
Laundry facilities
Microwave
Fridge
Seasonal outdoor pool
Sofa bed

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

24-hour business centre

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Phone accessibility kit
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Fireplace in reception
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Sofa bed

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch LCD TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Uncovered self parking fee: USD 5.00 per night
Pet fee: USD 50 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0001873250

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in September.
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Springfield

Hampton Inn West Springfield

West Springfield Hampton Inn

Hampton Inn West Springfield Hotel West Springfield

Hampton Inn West Springfield Hotel

Hampton Inn West Springfield West Springfield

Hampton Inn West Springfield Hotel West Springfield

Hampton Inn West Springfield Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Colleen

25 Sept 2024

Liked: Cleanliness

Stayed 3 nights in Sep 2024

8/10 Good

Arthur

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Decent hotel with very accommodating staff. Was given a handicap room for some reason even though I didn’t request it. Noticed a couple dead bugs on the floor and on one of sheets.

Stayed 1 night in Sep 2024

10/10 Excellent

Fransisca

22 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Maureen

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Room was nice and comfortable bathroom can use updating i.e. sink can use a vanity underneath it to block seeing the wood framing around the pipes, very unsightly to see. Rust in some areas. Beds were very comfortable room was very quiet which was nice

Stayed 1 night in Sep 2024

8/10 Good

Mairin

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We have stayed here several times and are always happy with the quality of this hotel. My one complaint is that the shower in our room was slightly broken. It took a ton of force to pull the knob out in order to get the water running and it was just as difficult to shut the water off. As always, service and breakfast were great.

Stayed 2 nights in Sep 2024

10/10 Excellent

Karyn

Travelled with family

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was really friendly and welcoming, room was decent and clean, nice breakfast.

Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The woman running the desk was quick, efficient and friendly

Stayed 1 night in Sep 2024

8/10 Good

Penny

Travelled with family

9 Sept 2024

Liked: Property conditions & facilities

Although the hotel did not seem very booked, we were put in a handicapped room, which was interesting. Unfortunately the toilet was leaking. However, the service by the employees was exceptional.

Stayed 1 night in Sep 2024

6/10 Okay

Bruce, Romulus

Travelled with partner

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We picked this hotel for use of the pool! Found pool closed for season (5 Sept 24). Would have stayed on different site if open pool! NO NOTICE on season for pool on web site!!!

Stayed 1 night in Sep 2024

6/10 Okay

Roberto

3 Sept 2024

Liked: Property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Bart

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location provided a central area of what we planning on doing in the area

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family

25 Aug 2024

Disliked: Amenities

The fire alarm didn’t work in our room and the entire hotel had to evacuate twice without us knowing the alarm was sounding . We heard people yelling and slamming the outside door, that’s the only way we knew. There was also poop on the floor outside of our door.

Stayed 1 night in Aug 2024

8/10 Good

Al

Business traveller

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk receptionist was excellent she said set

I arrived and was placed in room 123, The room had a file smell to it. I asked the receptionist at the Front desk if I could be moved to another room, I explained to her why and she was great about it and put me in room 311. She immediately had a cleaning crew in the room to take all care of the room. Thank you very much for your service

Stayed 1 night in Aug 2024

10/10 Excellent

Gabriela

Travelled with partner

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect except the pool which was dirty

Stayed 4 nights in Aug 2024

10/10 Excellent

Jeff

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant place to stay

Stayed 1 night in Aug 2024

8/10 Good

Eugenia

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All four of us had a good stay at this hotel for 2 nights. The included breakfast was more than adequate and very satisfying. The hotel was so close to Six flags that I had decided to drop of the kids and come back to the hotel and relax. lol

Stayed 2 nights in Aug 2024

10/10 Excellent

Henry

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Victor

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Shaun

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, staff and clean and comfy rooms! What's not to love!

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

16 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

15 Aug 2024

Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Business traveller

14 Aug 2024

Stayed 2 nights in Aug 2024

6/10 Okay

Kimberlee

12 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Better choices in the area

Room was not very clean and in need of repair/updating. Bed wasn’t very comfortable, hair in the tub & on the floor of the bathroom. Sticky stuff on the coffee table. Wall paper peeling. They charge for parking in their own parking lot and put a $250 hold on your card. This was a one night stay traveling through and we cancelled our reservation for the way back home and stayed somewhere else. Breakfast was the best part. We’ve stayed here a couple times through the last several years and it’s gone way downhill.

Stayed 1 night in Jul 2024