Hampton Inn Westfield

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Westfield

Room, 2 Queen Beds, Refrigerator
Lobby
Indoor pool
Lobby
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • Free WiFi

Explore the area

Map
39 Southampton Rd, Westfield, MA, 01085
  • General Wareham Park
    3 min drive
  • Friendly's
    3 min walk
  • Springfield Union Station
    15 min drive
  • Westfield, MA (BAF-Barnes Municipal)
    5 min drive

Room options

Room, 1 King Bed, Refrigerator

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Refrigerator

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator

  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn Westfield

Hotel in Westfield with free breakfast and a fitness center
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Hampton Inn Westfield offers 86 accommodations with video-game consoles and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Hampton Inn Westfield gets high marks from our customers. During your stay, you'll be within walking distance of Westfield Dog Bark. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Westfield Dog Bark and a few minutes from Apremont Park
  • Cats and dogs welcome for a fee
Hampton Inn Westfield offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. The business-friendly Hampton Inn Westfield also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Self parking is free. A complete renovation of Hampton Inn Westfield was completed in November 2019.

This Westfield hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Renovated entire property – November 2019
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003703290
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Express & Suites Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel
Hampton Inn Westfield Westfield
Hampton Inn by Hilton Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel Westfield
Holiday Inn Express & Suites Westfield Westfield
Holiday Inn Express & Suites Westfield Hotel
Holiday Inn Express & Suites Westfield Hotel Westfield

Hampton Inn Westfield Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 311 out of 705 reviews" "
Rating 8 - Good. 236 out of 705 reviews" "
Rating 6 - Okay. 92 out of 705 reviews" "
Rating 4 - Poor. 41 out of 705 reviews" "
Rating 2 - Terrible. 25 out of 705 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location. Check in and check out was a breeze
Stayed 3 nights in Sep 2024

10/10 Excellent

Atsuko

Stayed 1 night in Aug 2024

8/10 Good

Corinne

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It started when we first got there. The lady at the desk told us the checkout time for the next day but we were there for 3 days. Did not tell us about breakfast in the morning. Then we were put next to dogs barking late at night when it wasn't busy. We only had one face cloth. The second day that we were there no made came into tidy up the bed or give us fresh towels. The last night that we were there we got fresh towels but it was another awful night with people yelling in the hallway and the people above us on the third floor were walking and pounding all over the place. I almost went out in the hall at midnight to tell them to be quiet and go it back into their rooms but it sounded like a family with kids talking from different rooms in the hallway. It was not a good experience for my husband and I and definitely will be thinking about staying elsewhere the next time we visit Massachusetts.
Stayed 3 nights in Sep 2024

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t check in until after midnight and the gentleman at the front desk was wonderful. room was quiet. Bed comfortable. Shower hot. All we could ask for.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

8/10 Good

Cinda, Wallingford

Stayed 2 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. Clean and exactly as pictured.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily accessible and was perfect location for what I needed. Great breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Akil

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good dependable hotel. Clean, quiet & comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to access, dependable, convenient & comfortable stay. No frills, no frights!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Too many dogs
Walked out of the door and had a dog barking at me. Seemed like half the guests had dogs. Elevator smelled like wet dog. The room was clean, Air conditioning was cold, and breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

DonnaLee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cinda, Wallingford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Odd location, sort of tucked in near an industrial complex, trucks frequently in and out.
Stayed 2 nights in Aug 2024

6/10 Okay

daniel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff. Breakfast choices good
Stayed 1 night in Aug 2024

8/10 Good

erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Suzanne

Travelled with family and small children
Disliked: Cleanliness, staff & service
It was a place to sleep, that's about it. The front desk clerk at check in was quite expressionless and unfriendly, as was the other ones thereafter. No one likes working while others are vacationing but c'mon, a smile and a "thank you" brightens the whole hotel. The pull-out mattress had what appeared to be blood washed out blood stains on it, besides being quite uncomfortable. The bathroom had brown stains in streaks all over the floor tile. In conjunction with the blood stains on the mattress could give anyone nightmares. The musty smell from the air conditioner kicked my allergies into high gear. One souvenir I took home with me. On a positive note, the breakfast was plentiful and very well prepared, though the juices were too watered down to be enjoyable. I, like so many other patrons, threw it away. Yes, the hotel saved money on the prep, I suppose, but are they really saving money on food that just gets thrown away? In the future, if I have to stay there, I will literally hold my nose and do it. But if I don't, I decidedly won't.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, friendly staff, free breakfast is awesome, convenient to downtown and the turnpike, free parking and they take pets for a minimal fee.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, they let pets stay for a minimal fee.
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not handicap friendly
I reserved a handicap room and upon checkin learned I did not have a handicap room and none were available to me. I ended up falling in the middle of the night and had to push my emergency alert button and wait for emergency services to come help me up off the floor. There weren’t any handrails in the shower and I almost fell. The toilet was extremely low I could not use it I had to use the public restrooms in the hallway.
Stayed 2 nights in Jul 2024